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Electronics & Technology

MoonPay

207 reviews

4.2207 reviews
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About MoonPay

Data updated
Website
moonpay.com
Category
Electronics & Technology
Location
United States · Miami
Status
Unclaimed
Last 12 months
207 reviews
Replies to negative
89% (31/35)
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Is MoonPay legit?

MoonPay (moonpay.com) has a 4.2 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.

What people say

A
Amalia · 8 reviews · Verified · Experienced 2026-08-06 ·

quick and easy

quick and easy, all steps recived on mail

P
Patricia Davis · 4 reviews · Verified · Experienced 2026-08-03 ·

Got the payment to go through smoothly

j
john bisazza · 2 reviews · Verified · Experienced 2026-08-06 ·

Rarely have an issue

Rarely have an issue, rates are reasonable, and if there are delays they email me a fee free purchase, very good

R
Reginald Lowman · 1 review · Verified · Experienced 2026-08-03 ·

Thank you ,very easy to handle my…

Thank you ,very easy to handle my business

A
Adam Funderburg · 5 reviews · Verified · Experienced 2026-08-06 ·

Always a smooth transaction

Y
YC · 1 review · Verified · Experienced 2026-08-02 ·

Good platform but could be cheaper and…

Good platform but could be cheaper and get more incentives via the new paybox.

L
La Wright Way · 3 reviews · Verified · Experienced 2026-08-04 ·

Swift and accurate

H
Han Tuan Trang · 10 reviews · Verified · Experienced 2026-08-06 ·

Fantastic app to buy and send to family…

Fantastic app to buy and send to family overseas

D
Debra Mobley · 5 reviews · Verified · Experienced 2026-02-04 ·

Never have any issues with your service.

L
Lisa Garnica · 1 review · Verified · Experienced 2026-08-03 ·

Moonpay never lets me down when it…

Moonpay never lets me down when it comes to buying and sending Bitcoin fast

R
Rick Eltzroth · 4 reviews · Verified · Experienced 2026-08-06 ·

Fast and no hassle

J
John Pulbrook · 5 reviews · Verified · Experienced 2026-08-06 ·

I enjoy using moonpay to make my crypto…

I enjoy using moonpay to make my crypto payments and enjoy the security and safety of this platform

A
Ana Negrin · 2 reviews · Verified · Experienced 2026-08-06 ·

Excellent it works for me fast and safe

Excellent it works for me

P
PAMELA GARDNER · 4 reviews · Verified · Experienced 2026-08-05 ·

Trust

MoonPay is always consistent in providing quality with confidential services. A company I can trust.

M
Michael Lester · 1 review · Verified · Experienced 2026-07-31 ·

Nice

Great job people

m
morningglories · 11 reviews · Verified · Experienced 2026-08-03 ·

Much easier

N
Nora Janowski · 30 reviews · Verified · Experienced 2026-08-06 ·

I have been enjoying this app

I have been enjoying this app. It seems to be working well for me.

C
CWeston · 15 reviews · Verified · Experienced 2026-08-06 ·

Great service

G
Gabriel Lorinczi · 3 reviews · Verified · Experienced 2026-08-05 ·

I acquired $50 worth of Bitcoin and 1…

I acquired $50 worth of Bitcoin and 1 hour later money didn't arrive to mywallet . Date of experience Today 07.08.26

Reply from MoonPay2026-08-06

Hello Gabriel, Thank you for sharing your feedback. We're sorry to hear that your Bitcoin had not arrived in your wallet after your purchase. We'd like to review your transaction and help determine what happened. Please contact our support team at 👉 https://support.moonpay.com and share your order details so we can investigate your case and assist you further. Best Regards, MoonPay Customer Experience

A
Antione Mcmiller · 1 review · Verified · Experienced 2026-08-03 ·

Great just all around

Great all around able to get into my coins some issues but all around great