Everything you need to create stunning videos. Motion Array is a marketplace with over 800K quality creative assets including templates, footage, photos, graphics, music and SFX, for anyone who wants to create.
Written by the business, not verified by us.Motion Array (motionarray.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; 99 of them were added in the last 12 months. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers consistently praise the helpful and prompt support team, noting that staff members are courteous and resolve issues very efficiently. Many users truly appreciate the wide selection of stock elements and resources available on the platform for editing projects. However, some people mentioned difficulties regarding subscription cancellations, describing hidden renewal buttons and tricky account management processes. Others also experienced frustrating website glitches, technical errors, and slow customer support response times when trying to resolve account issues. Some consumers even noted problems with content compatibility or receiving delayed help during urgent technical problems.
Auto-generated from all reviews of this business. For reference only.Clunky interface, recycled templates, constant glitches, and support that might as well not exist. I spent more time fighting the software than creating anything. Total waste of money and patience. Also if you forget to cancel the subscription one year later they will charge you and refuse to refund you. Don't use this go somewhere else.
The support was quick. Didn't have to wait at all. Great service.
Motion Array has been very hepfull for me when I got problem . Already AI was very kind did his best so I got contact with the team.Motion Array solved problem fast.They never left me alone.They have amazing collection of all kind video stuff .Something to everyone. I get great value for money.Really a place I do not want be without.
I planned to give them 5 stars. I like the model that you can actually pay for months, and then cancel and come back instead of forcing a full year like other companies. The videos them self also good. It felt like a legit company. Then, when actually trying to cancel they do this stupidity of hiding buttons. WHY? Why do companies do that. The have a large yellow button for upgrade, next to that you can have cancel. No they hide it as good as they can. Sub menus new sub menus, and finally a hidden button renewal settings, (That by it self even dont make sense) and they even made it a small greyed of with like 50 percent opacity button hidden some random place. Had to spend 20-30 mins to find out. Making me ask again WHY? Make it easy for people and they come back. Piss off people and you lose them. Im serious, but if not for this I would have probably have been coming back for years and spent thousands of dollar over time as a happy customer. Now you lost me as a user. I know im not alone of having enough of this. Why cant you just give the option in a not sneaky way. You have to lose more people to this, just stop it. Other services with clean ways to cancel and come back, I keep on using for years.
Outstanding customer service. The team helped us sort out our account and payment details quickly and with real care. Truly above and beyond!
I've been usin MotionArray now gor a few years and out of all the other similar services I ha ve used, I find their offering the most thoroughly thought out and has a wide selection of stock elements. I love it. Makes my life easier by being a one-stop shop.
They helped me with everything, I really appreciate they look after people. Many many thanks!
Been a subscriber for a couple of months, and twice my content has been blocked by YT and Spotify because copyright problems with Motion Array content (music). Because my content is long form and requires approval, this introduces about a day's extra work.
Stole 185 pounds from me. Subscribe for £12 a month = subscribe for £185 a year. 0 customer service.
Forced update and subsequent sign in error with correct credentials. Clearly someone messed up when pushing this update as an "Error retrieving motion array access token" displays when using google sign in, despite being successfully signed in to the browser website. Unreliable when you need it and do not recommend this service.
Had an excellent experience with Motion Array’s customer support team. They were prompt, courteous, and extremely helpful in resolving my issue. I truly appreciate their professionalism and commitment to providing great service.
Good attention to the client and got the information I needed.
Very happy with the service and customer service. I recommend it 100%.
Can't cancel membership using mobile. Gross
Alex at Motion Array was empathetic and an outstanding communicator, very clear in his emails. The steps he recommended to fix my tech problem immediately solved it. First-rate customer service.
Perfect service, perfect communication!
Your stock photos and graphics are weak to say the least. There is little to no useful images or video clips. Everything in your commercials, so many commercials, make it look like there may be something useful there. But it's just a hodgepodge of random garbage submitted by random people for a little scratch.
Excellent Support - got quick response - would love connect once again in future
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