At Motivinci, we believe in modern art combined with pop culture to create pieces that stand out. We strive to provide an outlet for out-of-the-box and unique artwork that evokes action and starts conversations—embodying popular culture while simultaneously being entirely your own.
Written by the business, not verified by us.
Is MOTIVINCI legit?
MOTIVINCI (motivinci.com) has a 2.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 71% of reviews are 1 star, a relatively high share; The business has replied to 84% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.
I didn’t receive the item I ordered. Nobody’s answering for emails, WhatsApp or any other channels. They said I got the delivery.
They are lies! I didn’t get any response from them at all!!
And anybody can even check the UPS tracking number 1Z58F6210325378076
This show that UPS has returned it to them because delivery issues.
Reply from MOTIVINCI2024-04-22
Hi Jacob,
Hope all is well. Thank you for reaching out.
From our end, it looks like both of your orders were delivered. One in March 14, and the other one on April 16. We sent the proof of delivery to your email. In addition, we only received one email in April 25, which was answered in April 26. We would appreciate if you could kindly check your inbox or spam folder so we can solve this issue on that same thread.
Please let us know if there's anything else we can help you with.
Kind regards,
Valentina
Motivinci
My item has arrived and it is not the size I paid for and ordered. I have sent numerous emails to your email that is listed and still have not had a reply from the last email I sent approximately 2 1/2 weeks. Not happy with the fact I have received the incorrect item with no further assistance.
Reply from MOTIVINCI2024-06-04
Hello Tara,
We are so sorry for that experience, we are committed to solve your issue.
Please write us to [email protected] and we will resolve your incidence as soon as possible either resending you the correct one or refunding your order.
Please accept our apologies again.
Motivinci
The product came in just as described in a very timely manner and was everything I was hoping for! Truly appreciate such a great product that I am using for a gift for a very special person!
Reply from MOTIVINCI2024-04-10
Thank you for your review! We hope you enjoyed your canvas :)
Terrible, scam company. Never received item. Tried contacting company via email and phone number with no reply. DO NOT BUY
Reply from MOTIVINCI2024-03-25
Hello Brennan,
Thanks for your review, I have been checking your specific case and can see that you are receiving your order today.
We have had some delays due to an issue with the manufacturing but your order has been shipped correctly.
You must have received your tracking in your email, please kindly check it.
Also you can contact us at [email protected] to get a compensation for the delay.
Thanks again for your patience,
Have a nice day.
Motivinci
DON'T BUY! I ordered an item 3 weeks ago and i was trying to contact the team and is impossible. i tried by phone call, whatsapp, email and i got no response from this company.
5 minutes ago i tried again by phone and they have a record that says just bye! It's a scam.
Reply from MOTIVINCI2024-06-04
Hello Diego,
We are so sorry for that experience, we are committed to solve your issue.
Please write us to [email protected] and we will resolve your incidence as soon as possible either resending you the correct one or refunding your order.
Please accept our apologies again.
Motivinci
Freud company that steals people money without sending what has been ordered. Totally scam. Shame on you!!!
Reply from MOTIVINCI2024-03-27
Hello Andreas,
Thanks for your comment, as I can see your order has been delivered already.
We had a slight delay due to productions issues.
We have tried contacted you via email several times but not received any response.
Im happy that you finally received your order.
Thank you for the patience and sorry for the inconveniences.
Regards
Motivinci
PLEASE DO NOT BUY FROM THIS COMPANY.
They are scammer who will take your money.
YOU WONT RECEIVE A
YOUR ORDER AND THEY WON'T GIVE YOU BACK YOUR MONEY.
*I'm reviewing from my other email in Trustpilot. I'm sure they will reply to me that I haven't ordered from them. But I did and from my experience I can 1000% guarantee this company is scamming
Reply from MOTIVINCI2024-03-12
Hello Dewi,
we are so sorry for that experience, we are committed to solve your issue.
Please write us to [email protected] and we will resolve your incidence as soon as possible either resending you the correct one or refunding your order.
Please accept our apologies again.
Motivinci
I never received my completed order and I can't seem to get any answers. I've emailed and called both the what's app numbers that are listed on the website. DO NOT BUY FROM HERE
Reply from MOTIVINCI2024-03-11
Hello Dee, we are so sorry for that experience, I have been replying your emails in order to find a solution that fits you.
Please write us to [email protected] and we will resolve your issue as soon as possible either resending you the correct one or refunding your order.
Please accept our apologies again.
Motivinci
My order was placed in November, weeks went past with nothing sent and empty promises. They tried to offer me different options from my original order because they don’t have the stock, however, take your money. They canceled my order start of January and said I’ll have refund in 14 days. No refund and they have completed ghosted my emails and stole over $700 from me. Scam company, stay away.
Reply from MOTIVINCI2024-03-14
Hello Mitchell,
we are so sorry for that experience, we are committed to solve your issue.
Please write us to [email protected] and we will resolve your incidence as soon as possible either resending you the correct one or refunding your order.
Please accept our apologies again.
Motivinci
They sent a totally different picture than what I ordered after waiting a long time for it. Wasn’t able to give as the gift I was counting on. Left two emails, messaged on Facebook and instagram and no response. It’s a scam.
Reply from MOTIVINCI2024-03-08
Hello Tamara, we are so sorry for that, I have been checking and have not found any email from you. Please write us to [email protected] and we will resolve your issue as soon as possible either resending you the correct one or refunding your order.
Please accept our apologies again.
Motivinci
The wall art was exactly what I ordered. There was a small hiccup with the delivery of 1 item and they responded quickly to help. It was a mistake with shipping, not their mistake. All in all is a great product and I will definitely purchase from them again
Wrong item was sent. Support doesn’t reply for days. Still waiting for a replacement for a month. Don’t order from these people.
Reply from MOTIVINCI2024-03-08
Hello Tom, we are so sorry for that experience, I have been checking and have not found any email from you. Please write us to [email protected] and we will resolve your issue as soon as possible either resending you the correct one or refunding your order.
Please accept our apologies again.
Motivinci
The wrong item was sent and order was never corrected. It’s been about a month now since I brought it up to the company. Looking at taking the next step and filing a formal complaint to the better business bureau.
Reply from MOTIVINCI2024-03-08
Hello Christopher, we are so sorry for that, I have been checking your conversation with us and as I can see we have already replaced your order.
Please let us know if you received everything correctly.
Motivinci
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