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Beauty & Well-being

MTS AESTHETICS

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101 reviews

4.5101 reviews
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About MTS AESTHETICS

Data updated
Website
mtsaes.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
19 reviews
Replies to negative
100% (10/10)
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About this business

MTS is a pioneer in the field of aesthetics and was the first to introduce and enhance many technologies in the field, like MMS muscle building & fat burning, Oxygen Facial skin rejuvenation, Cryolipolysis fat burning, HIFU skin resurfacing, Hydradermabrasion skin exfoliation and ESWT chronic pain relief. At MTS Aesthetic we put performance and service as core values, so that our customers can deliver the best possible results for their patients.Shop NowWhatsApp Me

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Is MTS AESTHETICS legit?

MTS AESTHETICS (mtsaes.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Buying my machine was a true…

Buying my machine was a true investment. The purchasing process was very easy and the machine is pretty intuitive once you get the hang of the buttons! Hoping to get my next machine soon!

Reply from MTS AESTHETICS2023-04-05

Hi Kim, thank you very much for leaving a review. Feel free to let us know if any questions while using the cryolipolysis machine.

The response I required was good, shipping=fail

The response I required was good. However, the money I paid for shipping was a waste. It did not get delivered to me door as stated it would. I chased the package for 3 days and had to pick it up myself to insure i actually got it. It would be nice if I received a partial refund as I did part of the work to get the package to my doorstep. Shipping=fail.

Reply from MTS AESTHETICS2023-02-17

Hi Michelle, sorry for your bad experience, we already emailed you to resolve the problem, and waiting for your reply.

Very satisfied with my HIEMT Max3 Light…

Very satisfied with my HIEMT Max3 Light 2Abs purchased. MTS Aesthetics customer service support team is excellent. If you ever need their help, you will not be disappointed.

Reply from MTS AESTHETICS2023-01-03

Hi Carolyn, thank you very much for leaving a review, just let us know if any questions or problem while using the machine.

No carrying case as advertised

No carrying case as advertised. No way to transport machine to spa. The head pieces were not all labeled, 3 are missing number stickers. Instruction pamphlet does not explain usage instructions, whether to use ultrasound gel or not. Not a detailed manual.

Reply from MTS AESTHETICS2022-12-17

Hi katherine, we're very sorry to hear that, we already sent you an email to resolve the problem, and let us know if any questions while using the machine.

Service and communication was…

Service and communication was excellent. BUT, they did not say that the parcel would be in quarantine at DHL warehouse for 3 to 5 days due to Covid. This caused angst in the extreme as I paid $300 for DHL and nothing happened for days with no explanation until I squeezed it out of them.

Reply from MTS AESTHETICS2022-11-07

Hi Geoffrey, thank you very much for your feedback. Sorry for the inconvenience. Please don't hesitate to contact us if any questions while using the machine.

The orders are processed promptly and accurately.

The orders are processed promptly and accurately. Questions are responded to within one day which is unusual considering the time Differential. My representative, Shawn has been outstanding on multiple orders, warranty questions and technical assistance.

Reply from MTS AESTHETICS2022-10-24

Hi Craig, thank you very much for such kind words! If you have any question on your cryolipolysis and shockwave machine, just let us know.

Excellent product

Excellent product. Couldn’t be happier. Shipping was pretty quick a week for where it is and how big the item is. Great product can’t wait to see the results.

Reply from MTS AESTHETICS2022-08-21

Hi Theresa, thank you very much for leaving a review :) feel free to let us know if any questions for your HIEMT MAX3 Light 2Abs.

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