very good
very good! love it
Reply from MTS AESTHETICS2025-10-18
Hi Gabriel, thank you very much for leaving your review. Let us know if you have any questions while using INTELECT Puls 1064.
About MTS AESTHETICS
Data updated- Website
- mtsaes.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 19 reviews
- Replies to negative
- 100% (10/10)
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About this business
MTS is a pioneer in the field of aesthetics and was the first to introduce and enhance many technologies in the field, like MMS muscle building & fat burning, Oxygen Facial skin rejuvenation, Cryolipolysis fat burning, HIFU skin resurfacing, Hydradermabrasion skin exfoliation and ESWT chronic pain relief. At MTS Aesthetic we put performance and service as core values, so that our customers can deliver the best possible results for their patients.Shop NowWhatsApp Me
Written by the business, not verified by us.Is MTS AESTHETICS legit?
MTS AESTHETICS (mtsaes.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Very fast service
Very fast service. Excellent product.
Reply from MTS AESTHETICS2025-09-27
Hi Susan, Thank you for your kind feedback! Just let us know if you have any questions while using the PMST LOOP Multi-Mode.
EMTT-PMST 4
The device I ordered was the EMTT-PMST 4. the packaging and delivery were excellent. Assembly was straight forward. Set up of the device was not as simple. Set-up instructions should be included in the packaging, as well as troubleshooting and common issues you may have. We ran into a few issues, that were resolved via multiple e-mail communication, however this is not efficient for immediate support if you are in a different region of the world from the manufacturer you'll have to navigate longer response times due to time zone differences. This was quite frustrating, but it did work out just fine. The device itself is easy to operate. And build quality seems solid, only time will tell. We do wish this device came with a trolley. While I understand this is a cost saving measure, it is very difficult to source a trolley designed for something of this size and weight.
Reply from MTS AESTHETICS2025-09-24
Thank you for your feedback. We’re glad you’re satisfied with the device and will consider your suggestions for improvement.
Most important is your organization has honored the delivery. Your response to our enquiry for more informations on the use of this product is responded well.
Most important is your organization hsd honored
Reply from MTS AESTHETICS2025-09-21
Thank you for acknowledging our service. We’re glad we could support you well.
Very Satisfied
My Shock wave therapy machine arrived within two weeks and the machine itself is fairly compact, easy to use and works well. Very satisfied with my purchase. Suzanne S.
Reply from MTS AESTHETICS2025-07-27
Hi Suzanne, Thank you for your feedback! We're glad to hear the machine arrived quickly and you're satisfied with its performance.
High quality shockwave machine
High quality shockwave machine. It took a few weeks to arrive but the packaging was carefully crafted and all parts were present and in working order. Worth the wait. I’m using it for cellulite and only on my third session. I’m excited to see results over time and will definitely be using this device with any future joint pains I may have. YouTube has many videos on the benefits of shockwave therapy.
Reply from MTS AESTHETICS2025-07-17
Thank you for your kind feedback! We're glad to hear you're satisfied with the quality and excited about your results. Let us know if you need any support while using ShockWave PRO.
Very informative employees about…
Very informative employees about products. Quick service
Reply from MTS AESTHETICS2025-07-12
Hi Cheryl, Thank you for your kind feedback! We're glad to hear that our team was informative and that you received quick service. We look forward to assisting you again!
great service
great service, quick and trouble-free processing
Reply from MTS AESTHETICS2025-06-18
Hi Barbara, Thank you for your kind words! We're happy to hear the service was quick and hassle-free. Just let us know if you have any questions while using PHYSIO magneto 3.0
Great transaction
MTS helped me buy a great product. It works great. The shipping was fast and customer service was excellent. I highly recommend them.
Reply from MTS AESTHETICS2025-06-10
Hi Rachael, Thank you for your kind words! We're glad you're happy with the product and our service. We appreciate your recommendation!
Machine defective - no response after several weeks
Update - I have been in contact with MTS again and I hope to resolve the problem soon. Soon after I purchased the machine I noticed one of the main functions did not work correctly, you need to continue to reset one of the settings, even during use. I was told the machine has a 3 year warranty when I purchased it. I sent a video showing the function does not work correctly and I received a response a few days later with a suggestion on how to fix this. I was not satisfied with the fix suggested, because it would require me to go into the advanced menu (password protected) and make a change, depending on how I intended to use the machine. So during use, if I decided to use on 2 body parts which require different shockwave depth, I would have to go into that menu and change it twice to use the machine - not ideal, but I decided to try. The suggested fix did not work. I sent back another video showing what happens when I use the suggestion, but I received no response. Nearly 6 weeks later, I write a follow up email to see if the email was received. I waited another week for a response and I still have not received one. Not standing behind your product and warranty is bad business, especially when you ignore your customers for several weeks.
Reply from MTS AESTHETICS2025-05-31
Hi Jason, we're very sorry for the delay, we already emailed you a solution, and we're waiting for your reply.
PMST Max Medium Loop Applicator
I was happy to get the correct item and within 20 days. The item I ordered works fine in my PMST Max.
Reply from MTS AESTHETICS2025-05-29
Hi David, great to hear everything arrived on time and works well with your PMST Max.
Excellent service and explanations…
Excellent service and explanations leading up to the purchase of my HIEMT 4 device. It arrived a week earlier than planned, which was such an excitement. The device is phenomenal and I am already starting to see very positive results for both myself and my clients. Thank you!
Reply from MTS AESTHETICS2025-05-29
Thank you! We're so glad you're happy with the HIEMS MAX4 Light and already seeing positive results. Let us know if you have any questions while using the machine.
Just had to buy another handpiece for…
Just had to buy another handpiece for my Shockwave PRO. It has a poor design. Every time I use it, the gel gets into the headpiece. Even when we dry it out after every use the piston sticks and we have to bang it to break it free.
Reply from MTS AESTHETICS2025-05-01
Hi Samir, we have already emailed you instructions on how to clean the handpiece and working tips of ShockWave PRO. Just let us know if you have any questions while using the machine.
Instructions incomplete and product is…
Instructions incomplete and product is low quality/not a real shockwave
Reply from MTS AESTHETICS2025-04-01
Hi Emalee, we already emailed you for the solution, and we're waiting for your reply.
Delivery was fast.
Delivery was fast. i had a question about the settings and they got back to me within 24 hours. The EMTT type machine works well. I would not hesitate to do more purchase from them.
Reply from MTS AESTHETICS2025-01-06
Hi Timothy, thank you for your feedback! We're glad the delivery was fast and the EMTT machine is working well. We appreciate your trust and look forward to serving you again!
Excellent, Trustworthy, and Affordable PEMF machine
I had become interested in PEMF therapy after a friend had let me use their PEMF machine. I heard about MTS Aesthetics, obsessively researched their business and device reviews, and decided to go ahead with the purchase of their PMST Loop. This machine dramatically improves my musculoskeletal issues (e.g., muscle knots, strains, pain from previous injuries), psychosomatic issues (e.g., chronic pelvic pain), and alleviates some degree of mental health symptoms (e.g., anxiety and depression, poor sleep quality). Your mileage may vary. The customer service of this company is excellent. I had a lot of concern with getting scammed, but Shawn Z in customer service really helped assuage my worries by describing some of the technical specifications. This product is great while not breaking the bank like some other PEMF companies' devices. It really has improved the quality of my life. The peer-reviewed science behind it is really encouraging, especially for bone/joint health. Especially in conjunction with other forms of medical treatment, the PMST Loop has the capacity to really help.
Reply from MTS AESTHETICS2024-12-04
Hi Victor, thank you very much for providing such insightful and comprehensive feedback! We're always here to help.
Love these people
Love these people. They are amazing as well as all of their devices
Reply from MTS AESTHETICS2024-11-16
Thank you so much! We're thrilled to hear that, feel free to let us know if anything we can help.
great support
great support, fast response to all questions, fast and sufficient shipping!
Reply from MTS AESTHETICS2024-11-04
Hi Dr. Frank, Thank you for your positive feedback! We’re glad to hear you’re satisfied with our support and shipping. Let us know if you have any questions while using the PMST LOOP EQ.
Tried contacting the company via…
Tried contacting the company via telephone, WhatsApp, Facebook and their website for days now. No response and no reply. Based on your reply, your AI bot does not really mean anything. And as for not being a client of yours… I own a HIEMTPRO II. You are the manufacturer and this does make me a client of yours. If you believe in your products the you will support them worldwide. Do not alienate tour clients. You made the money on the sale of this product. There are no distributers of any form of support for your product in South Africa. No company is listed on your website. SO for the big question, if I need support who do I contact mr manufacturer???
Reply from MTS AESTHETICS2024-10-16
Hi Herman, We're very sorry for your bad experience. Our AI chatbot did reply to you. According to our company policy, we only provide support and after-sales service to our own customers. But you are not our customer, please contact the supplier from whom you purchased the machine for assistance.
Great Product
Great Product. Arrived within few days.
Reply from MTS AESTHETICS2024-10-11
Hi Maria, thank you very much for leaving a review! Feel free to let us know if you have any questions while using the INTELECT Puls 1064.
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