Great product and very user friendly
Reply from MTS AESTHETICS2022-06-23
Hey Shannon, your feedback is really appreciated! Contact us any time if you have any questions while using the machine.
About MTS AESTHETICS
Data updated- Website
- mtsaes.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 19 reviews
- Replies to negative
- 100% (10/10)
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About this business
MTS is a pioneer in the field of aesthetics and was the first to introduce and enhance many technologies in the field, like MMS muscle building & fat burning, Oxygen Facial skin rejuvenation, Cryolipolysis fat burning, HIFU skin resurfacing, Hydradermabrasion skin exfoliation and ESWT chronic pain relief. At MTS Aesthetic we put performance and service as core values, so that our customers can deliver the best possible results for their patients.Shop NowWhatsApp Me
Written by the business, not verified by us.Is MTS AESTHETICS legit?
MTS AESTHETICS (mtsaes.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
excellent communication of goods in…
excellent communication of goods in order
Reply from MTS AESTHETICS2022-06-16
Hi Jan, thank you very much for leaving a comment, just let us know if you have any questions.
I recently purchased the HIEMT MAX3
I recently purchased the HIEMT MAX3. The shipping was fast and I was sent notices along the way about delivery. I have been to a med spa for Emsculpt series and this machine is very comparable! I absolutely love it. Any questions I have are answered promptly via chat/email. I would definitely recommend this machine and won’t hesitate to purchase another item from MTS!
Reply from MTS AESTHETICS2022-05-13
Hi Ginger, thank you very much for leaving a reivew, please let us know if any questions while using the HIEMT MAX3, can't wait for your next purchase from us :)
I had a pump go out on my cryolipolysis…
I had a pump go out on my cryolipolysis machine and ordered one from them. I was surprised by the fast delivery and excellent service. I recommend them 100%
Reply from MTS AESTHETICS2022-04-20
Thank you very much for your review, Timothy. Please let us know if any questions and inquiries.
Excellent customer service
Excellent customer service, fast shipping, secure packaging. Took away one star for assembly directions being vague but we figured it out. Also, Velcro strap for abs and glutes needs to be much wider. Straps are also a little too long. Too long and too narrow. Machine is fantastic. Can’t comment on longevity yet. Already know it works because my spa has the prior model. This one is much better.
Reply from MTS AESTHETICS2022-04-16
Hi Connie, thank you very much for your review and advices. We'll improve based on your advices. You're very welcomed to leave further comment on longevity for HIEMS MAX4 Light. Feel free to let us know if any questions while using the hiemt pro machine.
Mts evaluation
we purchased 2 shockwave machines from MTS and found the machines to be very reliable, and the service very good and the help from my ageant ,Donald, to be excellent.he was always responsive and helpful to resolve the one problem that we did have.. I would recommend the MTS company to anyone .. DR. Joseph Johnigk
Reply from MTS AESTHETICS2022-04-03
Hi DR. Joseph, thank you very much for your review and recommendation!!! Feel free to let us know if any questions while using shockwave therapy machines.
Great customer service!
Great customer service, prompt responses to questions.
Reply from MTS AESTHETICS2022-03-13
Hi Libbey, thank you very much for your feedback! Feel free to let us know if any questions for the portable hiems max4.
5 stars
Purchase arrived promptly in in great condition.
Reply from MTS AESTHETICS2022-03-02
Hi Kathleen, thank you very much for your feedback, feel free to let us know if any questions while using the portable hiemt max3
I had an issue with the machine I had…
I had an issue with the machine I had purchased. I emailed my problem & I got a response from Shawn Z. in less than 30 minutes & a video which showed exactly what to do to get the new machine working. Very impressed with their machine & their support.
Reply from MTS AESTHETICS2022-03-03
Hi Douglas, thank you very much for leaving a review!!! Please let us know if you have any questions while using the portable fat freezing machine.
Haven’t had the chance to set up…
Haven’t had the chance to set up equipment yet, but customer service is amazing. Immediate response (time zone permitting), up to date tracking and well packed. I don’t see there being a problem with equipment (looks pristine) but in case it does, I feel confident customer services will be on it!
Reply from MTS AESTHETICS2022-02-24
Hi Risa, we're so happy to hear about your good purchase experience. Feel free to contact us if you have any questions while using the portable hiemt max3
Very fast and correct delivery
Very fast and correct delivery! Answering instantly, even outside working hours in China! Solid machine, looks pretty. Industrial connectors. Tested for 30 min, fantastic experience so far. Looking foreword for results.
Reply from MTS AESTHETICS2022-02-23
Hi Vladimir, your kinds words are much appreciated. Please update your review after you got expected results. Feel free to let us know if any questions while using the portable HIEMS MAX4.
Equine shockwave
Product is great. Only issue was resolved quickly. The issue was that the unit required an unlock code that was not disclosed in any emails or with the product on arrival.
Reply from MTS AESTHETICS2022-02-22
Hi Mary, thank you very much for your review, we will improve and resolve the issue ASAP and permanently.
Very good service
Very good service, i ordered already two times from this company.
Reply from MTS AESTHETICS2022-02-05
Hi Hydia, thank you very much for your review, feel free to let us know if any questions, we're always here to help.
Great company with fast delivery.
Reply from MTS AESTHETICS2022-01-28
Hi Maria, your kind words are much appreciated!!!
Highly recommend
Quick to respond, good product, amazing fast shipping through DHL express.
Reply from MTS AESTHETICS2022-01-03
Hi Jonah, we're glad to hear about your positive feedback. Do always feel free to contact us if any questions, we're always here to help!
Very happy with my order
Very happy with my order. Mts Asthetics answered all my questions, the product came on time and I love it !!!
Reply from MTS AESTHETICS2021-12-26
Hey Jenny, thank you very much for taking your time to leave a review, feel free to let us know if any questions, we're always here to help.
I’m very satisfied
I’m very satisfied ! Always that I need help, any questions, they answer me on time! They help me with photos and information for my business promotions! I am very comfy with they! I recomend 💯💯💯
Reply from MTS AESTHETICS2021-12-26
We're glad to hear about your positive experience, Rhodes!
Professional team.
Professional team. Very good quality devices. Thank you
Reply from MTS AESTHETICS2021-12-27
We appreciate your kind words, Sami
Amazing customer service
I purchased the Hiemt-pro about 5 months ago. From start to finish Alice went above and beyond. Every single question she answered before and even 5 months after my purchase. I have already recommended MTS to others. I highly recommend anyone who is hesitant. The machine works great, shipping wasn't too bad and it was packed very well. I even re-used the wood box it came in. I will definitely use MTS Aesthetics in the future for our next purchase. Thanks again Alice!
Reply from MTS AESTHETICS2021-12-22
Hi Elena, we're glad to hear your positive experience, and thank you for supporting us as well!
This product is not suitable or durable…
This product is not suitable or durable enough for use on horses as it is described in the product description. To facilitate the shockwave to a reasonable intensity, you must use a liquid or gel to facilitate transmission. The gel gets stuck in the pulsating head and " gums up" the entire shock wave head. I feel like I will be fortunate to get 15 or 20 treatments out of this unit. I would ask for a refund , but I think that is unlikely because the product was shipped from overseas. I am sorry to say it, but BUYER BEWARE!!!
Reply from MTS AESTHETICS2021-12-21
Hi David, we're very sorry to hear that, we already sent you an email to resolve the problem, and we're waiting for your answer.
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