I love my Credit Union the people there…
I love my Credit Union the people there are fantastic help me in so many issues. The ladies are great the guys are incredible. So nice to go there is like you see friends.
About Consumers Credit Union
Data updated- Website
- myconsumers.org
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 10% (1/10)
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About this business
As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Written by the business, not verified by us.Is Consumers Credit Union legit?
Consumers Credit Union (myconsumers.org) has a 4.5 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 10% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently discuss the dependable financial services, reliable support, and overall smooth banking operations. People frequently praise the friendly staff for being exceptionally helpful, competent, and welcoming during all regular branch visits. Consumers also deeply appreciate the excellent customer service, competitive interest rates, and the convenience of managing daily bank accounts. However, some customers also noted occasional frustrating delays experienced when processing loan titles, wire transfers, or specific administrative requests. A few reviewers expressed dissatisfaction with unhelpful phone communication or ongoing difficulties regarding rewards programs and automated computer systems.
Auto-generated from all reviews of this business. For reference only.What people say
very helpful every time i go to CCU.
Always there for me.
Friendly tellers
Great people
Great people. Very helpful helping me invest.
The on duty officer are always very…
The on duty officer are always very patience and friendly.
Been with them even before they were…
Been with them even before they were consumers credit.
Extra services are great
Mobile is great. Love feature of video assistance at atm drive through. I ish I could see pictures of checks deposited or cashed.
A little less easy for me to use than…
A little less easy for me to use than the old site, but I'll get acclimated.
Love the mobile app
Love the mobile app. Customer service is excellent.
From day one.the credit union staff has…
From day one.the credit union staff has helped me save money and given great service
Professional
Professional, Courteous, Great Service as always.
HELPFUL
YOU ARE ALWAYS EAGER TO HELP!
I have been with this for over twenty…
I have been with this for over twenty years and they have always given me great service
Great service and benefits!
Good service
Good service, very friendly and professional that meet my needs.
I always have a good experience when I…
I always have a good experience when I enter to do business. I know that they are interested in the best outcome for me.
My Consumer
My Consumer - what stands out is Consumers willingness to follow up with their members. There are times when an escalation is needed to solve a problem, determining the when and why has been a learning curve that I am confident they will resolve. When you are involved in an escalation process the service is second to none!
Kind patient and thorough service
Kind patient and thorough service! My accounts were accessed by another person across the country and they gave me support throughout the entire process of locking my account, getting new account numbers, and getting a new debit card. I appreciate how helpful they were.
Cashier did a great job informing me of…
Cashier did a great job informing me of CD maturity when I was here to make deposit.