Upload your dog or lover photos to socks to create a thoughtful, funny, personal Face Socks. Just need 3 steps to enjoy free shipping.
myfacesocks (myfacesocks.com) has a 3.5 out of 5 rating on OK.one, based on 347 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 33% give 1 star; The business has replied to 47% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-10-25.
The item was amazing and the quality is great! It took slightly longer than anticipated to arrive so I sent an enquiry. It was dealt with by a very friendly and helpful representative and my item had arrived by then. Would 100% order again.
What a great product and more importantly what great service!!! The team is quick to response and correct things. Love myfacesocks and will definitely be ordering for them in the future.
Although I was requesting a return of the product, customer service was very understanding and helpful.
I was very happy with the customer service from this company.
Definitely recommend !!! I ordered a wallet for my husband for fathers day and it is amazing !! I took the VIP extra charge and I have to say it came in handy because the original picture i wanted engraved was not nice.. the team e-mailed me to ask me if i wish to change the picture before engraving it ! I reallyyy appreciated them letting me know and giving me the opportunity to chose a nicer picture ! Thank you Elsie and the rest of the team, i will be ordering again !!
Great Customer Service - Elsie was a pleasure and super responsive. I had an issue with the size of a shirt I ordered. She was extremely quick to reply with a great resolution, questions were clear, concise and she always got right back to me. I couldn't be more pleased.
All my questions were answered in a timely manner very professional and helpful.
Easy ordering, shipped in time, good quality!
I placed an order and contacted the company to help with an issue and they got back to me right away. They have an excellent customer service and get back to you right away and will work with you until the issue is resolved. Elsie was amazing and fixed my issue right away!! Would highly recommend and will continue to shop here!!!
The product was great quality. They went above and beyond with the artwork, and item was received earlier than expected. ❤️
My concerns were addressed very professional and I thank the assistance from Elsie for helping me out with my order! Thank you!
It is a longer process. Incredible customer service, after a confusing email I got a quick response to my questions. I’m very excited for my order to arrive!
After four months I have not received my order and they will not refund me. I have confirmed my address with them numerous times. They’re using some “delivery courier” that no one in this country has even heard of. Both times they returned to sender as undeliverable/insufficient address even though my address has been correct both times, and I’ve been at home. Do not order from them. I’m inclined to believe the reviews on here are fake. There is another review website with TONS of people reporting that they never received their package. They have almost a 1 star rating, and it would probably be 0 if it could be.
Thanks for sharing the feedback with us and we do apologize for what you have experienced. Please kindly note that we have sent you an email for this inconvenience to be solved. Look forward to hearing from you soon.
Brilliant customer service, really fast at replying. Would definitely recommend
When making my order, I was not sure if the picture of my pet that I used was successfully added. I got an almost immediate response as well as image of what my order would look like. I was ecstatic. I am so looking forward to getting the actual product in my hands to present to my husband on Father's Day from our fur baby! Thank you Elsie for your prompt response and Thanks to PetsGiftCustom for the care you will give to my anticipated product!
Very quick to reply with any questions or concerns I had. They supplied me with the links I needed to navigate and get the answers I needed and were also very detailed with their support. Thank you !
The last mile courier service had reflected that my package was delivered when it was not (as yet). After some emails with Jason from Customer Service we worked it out.
Quick response to questions. Very helpful.
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