Hour late on pick up, instagrammed
Hour late on pick up. Then the driver spent the journey either on the phone to a friend or speeding at 120kph whilst doomscrolling on InstaGram. Did not feel safe
My Transfers (mytransfers.com) has a 4.0 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 71% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
Hour late on pick up. Then the driver spent the journey either on the phone to a friend or speeding at 120kph whilst doomscrolling on InstaGram. Did not feel safe
Quick and easy and price was the best for premium travel when I compared against others on the market. We look forward to our transfer
hat alles super funktioniert. Danke
Dear Customer, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
great service, very friendly, great driver who drove very carefully. He waited two hours for us because we landed too late. I will always use this service from now on.
The driver was punctual, polite and quick. Booking process was easy and we would definitely recommend them.
Booked transfers in advance giving flight times, number of passengers etc. on arrival there was no one waiting - we rang the company who said he’s on his way. Half an hour later a driver turned up. Once he found us he stormed off back to his car without any sort of greeting and leaving us to struggle with our luggage. Once we got to the car we found a child seat in the back so 2 of us had to squeeze in the back. His driving also left a lot to be desired braking sharply. Would never use or recommend them again 😡😡😡
Dear Caroline, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards MyTransfers team
All I can say is do not use didn’t pick us up for return to Alicante airport left us high and dry 8 adults and three kids phoned 24 hour help line if you can call it a help line said they didn’t have a driver to get us so there is nothing we can do and put the phone down so we had to arrange for three taxis from the local area which then cost us another £450 euros so do yourself a favour and never use because they r so unreliable and don’t care if they don’t pick you up
Dear Anthony, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards MyTransfers team
On time, name clearly displayed at arrivals. Told us how long journey would take.
Transfer booked in UK several months before trip. Good communication throughout. Driver messaged to say he had arrived and was waiting as soon as we landed. Good smooth transfer to accommodation. 3 car seats provided for the children as requested on booking. On return journey- good communication. Let us know he was stuck in traffic and would be 30 minutes late. However return taxi only had 2 child seats and due to delay we were unable to do anything about this and forced to have one child travel without their car seat. Very unhappy and disappointed about this as everything else about the transfers was so good. But this is a fundamental failure, and is the reason for 2 stars instead of 5. If travelling without children then excellent reliable service.
quick and helpfull homepage. Every step was easy, and easy to understand the prices was perfect
My transfers from and to the AP (Heraklion) on both dates went completely smoothly. I received clear & timely advance confirmation/information both by email & Whatsapp. The drivers were very friendly, no "crazy driving" (I felt absolutely secure at all moments), the vehicles in top shape & clean. Happy to have made this choice. Top quality for an unbeatable price. Strongly recommend & happy to 'hop on' again on any next occasion arising. 👍😊
Perfect from start to finish. Communication was excellent from both drivers. Return trip for a group of8.
Friendly driver arrived early and safely driven to and from airport
Very good drivers on time and very helpful clean cars. Would definitely recommend their service
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team
Have used My Transfer 3 times in the last year. The vehicle are always new and clean. The drivers are friendly and professional. More importantly they are always on time. Will always use this company.
Driver was kind and service was prompt despite our flight delays.
Would highly recommend this transfer company. Excellent communication regarding pick ups. Drivers were waiting at both pick ups on time, and were very professional and friendly. Comfortable cars for our 40 minute transfer in Heraklion. Great price, would definitely use this company again.
Transfer from airport was very good however the return was a different story. Did not turn up on time, I had to call them otherwise I don’t think it would have turned up at all
203 reviews matching