My Transfers

my transfer from barcelona airport…

In my transfer from barcelona airport to my hotel , i hade a terrible time dealing with the responsible person. I end up puting me with uber. This is my reservation number for my transfer from barcelona airport to my hotel where i face problems. 2468638

Just been left at the exit of gate C at…

Just been left at the exit of gate C at palma. Waited 1 hour nobody showed up. No driver details assigned to the job. No driver tried to get hold of me. Company didn’t answer WhatsApp messages or emergency number. Avoid!!

Specifically put down for a baby seat…

Specifically put down for a baby seat and 2 bumper seats but only got one car seat on both journeys. Driver was not waiting on another floor at airport collection. My phone had not changed to roaming so was only able to see message after waiting for a few minutes and logging into airport wifi. Driver was 10 mins later than requested on collection from hotel.

Plesent driver

We booked a 7 seater bus which said it…

We booked a 7 seater bus which said it would also take 7 large cases. We were 2 people and 4 bike boxes which fit fine. Half way to the house the driver demanded 20 euros extra per bike or he would leave us half way there. We had to pay 80 euros extra for no reason

Doesn’t make sense that when we arrived…

Doesn’t make sense that when we arrived at the airport the transfer only wait 1 hour after we landed. If there’s delays at customs they will leave we needed to pay an extra 50 € for him to stay.

Not used service yet but happy upto now

Hat super funktioniert !

Very mixed experience

The transfers themselves were excellent, nice drivers, very punctual and all round good experience. However, on the day of our outbound flight the confirmation text said the pickup time was 12:15 but this was the time our flight departed. I messaged the 'emergency' number and had no response. I chased a couple of hours later and again no response. I managed to speak to someone via MyTransfers live chat and she just said, it is too late to change anything and closed the chat, even though I had made the booking correctly. Luckily I had been sent the drivers details so I messaged him and he confirmed they had the correct time. In short the customer service from MyTransfers was very poor but the actual transfers were great.

Excellent communications

Excellent communications, price and easy to use. Drivers were very helpful and arrived at the time stated. Would use again no problem.

Great service

Fantastic service in Crete!

Fantastic service in Crete! Everything went super smoothly. Our flight to Heraklion was delayed and we had to wait an hour for our luggage. Despite the long wait, the driver was still there waiting for us right at the exit with our name sign. Highly recommended!

Arrived promptly

Arrived promptly, staff were friendly and welcoming. Transfer was air conditioned and very clean. Would definitely use again.

Super service

absolutely terrible experience

This was an absolutely terrible experience - in Malaga, Spain. The driver never showed up at the scheduled pickup time, and no one answered the provided phone number - not on WhatsApp, not by phone. We booked this transfer for an early morning flight, and because of your complete failure, we almost missed our plane. We had no choice but to call a taxi at the last minute and pay extra. This level of service is completely unacceptable. I would never use this company again and cannot recommend it to anyone.

Reliable service with timely…

Reliable service with timely communication! Thank you!

Paid for a Transfer, Got Nothing

⭐☆☆☆☆ Very disappointing experience. Before the flight, I informed MyTransfers that our flight was delayed. They confirmed they were monitoring the flight and assured me everything was under control. When we arrived at the meeting point at Gate C, there was no driver and no one contacted us. After waiting, support simply told us to take a taxi because the flight had been delayed by more than three hours. If you monitor flights, why didn’t anyone meet us? We paid for a transfer but had to pay for a taxi as well. To make matters worse, I emailed quality****.com requesting a refund, and after 3 days I still haven’t received any response. Completely unreliable service. I would never use MyTransfers again and cannot recommend this company. Booking number 2488411. Updated: 30.07.26 21:12 Вот естественный перевод на английский: As you can see, it’s a bot replying, not a human. The booking number was already included in my original review. This is not professional. Edited after relpy 9:20 02.08.26 The previous review received nothing more than an automated template response. Edited after relpy: 18:15 02.08.26 Your previous reply once again completely fails to address my direct questions. Instead of providing answers, you simply copied and pasted another generic template response. Edited after relpy: 15:06 03.08.26 You continue to ignore my questions and respond with the same template instead of addressing the specific facts of my case. I have asked you several direct questions, yet none of your replies answers them. Updated: 19:16 03.08.26 Please leave this review without replying with another standard template response, so that other users can read it and draw their own conclusions based on the facts of this case. If the company continues to ignore my specific questions and responds only with standard template messages, I will unfortunately have no choice but to share my experience with MyTransfers, including the way my case has been handled, on public review platforms and consumer protection websites. I sincerely hope this will not be necessary and that the company will instead provide a proper, official response addressing the specific facts and arguments of my case rather than another generic reply.

It was just excellent.

Excellent service

Excellent service, will absolutely use again.

Great driver

Great driver, Great car, perfect service