Susanne Huggins - Best Rep Ever!
Susanne Huggins was my rep, and she did a fantastic job leading me through the entire process, always updating me on what’s next. Thanks again!
About Tresl®
Data updated- Website
- mytresl.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 36% (5/14)
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About this business
Tresl® is the ultimate auto finance support platform. We intelligently connect customers with personalized financial resources for auto purchasing & refinancing from our network of lenders, delivering savings into the palm of their hands.Throughout our end-to-end process, our customers receive the support of cutting-edge financial technology and a consultative team of expert advisors so they can make the financial decisions that are right for them.Our guiding vision is to empower customers to live independent, fulfilling lives by connecting them to beneficial financial resources. For over 15 years, we've done that by delivering those resources in a surprisingly efficient, informative, and compassionate manner. Customers can get instant pre-qualified auto loan rates without disclosing their SSN or impacting their credit score. Visit our website or give us a call to learn more!
Written by the business, not verified by us.Is Tresl® legit?
Tresl® (mytresl.com) has a 4.7 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 36% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated staff is professional, exceptionally knowledgeable, and always ready to assist you thoroughly throughout the entire financial journey. People truly appreciate the seamless service provided, noting that helpful agents make car refinancing and vehicle purchases fast, highly straightforward, and entirely stress-free. However, some people mentioned communication challenges and noticeably delayed responses from certain staff members when trying to get regular updates. A few reviewers also experienced rather frustrating processing delays and felt that specific advisors were unhelpful when attempting to secure better financial rates.
Auto-generated from all reviews of this business. For reference only.What people say
The experience I had with TRESL was…
The experience I had with TRESL was great with Logan helping me through the process from start to finish he was great!! So if anyone out there needs to refinance make sure you go to TRESL and ask for Logan you’ll score a touchdown with him five star highly recommend!
Josh from the start made my experience…
Josh from the start made my experience wonderful and easy and explained everything to me.
The process was easy and stress free.
The process was easy and stress free. Special Thanks to my assigned agent Logan Baker for leading me through the process, I'll definitely be back for any more services I need.
Reply from Tresl®2026-05-13
Hi Nicholas! We're so happy that the process was so stress-free for you! Glad Logan had your back the whole way through, and we look forward to the opportunity to work with you again. Thanks for the 5 stars!
Great and easy experience
Great and easy experience! Deb Summers was very quick and helpful.
Reply from Tresl®2026-05-11
We're glad to hear that Deb took such good care of you! Thank you so much for the 5 stars!
Jacob is the man
Jacob is the man! Helped me save hundreds of dollars per month; quickly and efficiently! Would definitely come back for future business.
Jody did an amazing job
Jody did an amazing job. Very knowledgeable and helpful with any and all questions. Would definitely use them again in the future.
I have tried working with other…
I have tried working with other companies and they were not understanding to my needs and goals. This company from the start of the initial phone call treated me like a human being and understood me. I recommend this company to everyone, if you want to be heard and treated with respect contact them. Best decision I ever made!!
Deb was great
Deb was great! This company and agents are top notch! They explain everything and guide you step by step. Definitely would use again.
Very Efficient!
Megan was very helpful and efficient in helping me refinance my vehicle ! After a terrible dealership experience that tied me to outrageous rates, My initial concern was a lower interest rate. Megan helped to deliver that and a lower payment that I was not expecting! I am very satisfied with my experience with Tresl.
poor communication from the start
poor communication from the start, no introductory from the start on what the representative was doing. Excessive paper work as I paid cash for the vehicle. No explanation why a finance company was involved.
Reply from Tresl®2026-05-04
Hello, Russ. Thank you for taking the time to leave your review. We are concerned to read about your experience and invite you to contact our escalations line at your convenience at 1-844-290-5731. Please note that our hours of operation are Monday through Friday from 7 AM to 7 PM MST and Saturday from 8 AM to 5 PM MST.
Don't get why bank use brokers for but…
Don't get why bank use brokers for but not a bad experience just everything was so slow I think ms Rachel was the lady that help me she was there every step
Reply from Tresl®2026-05-04
We apologize for the slowness you experienced but are glad that you still had a good experience overall! Thank you for the review!
I have refinanced 2 vehicles through…
I have refinanced 2 vehicles through this company and it has exceeded my expectations both times. My loan specialist, “Oz”, was extremely thorough with explanations through the entire process and made it simple to save a lot of money for my wife and I. 5 stars isn’t enough, you’re wasting money if you don’t check them out.
Convoluted
Convoluted, was way more bs than expected
Reply from Tresl®2026-05-04
Hi Robert. Thank you for the feedback. If there is anything we can do to improve your experience, please let us know, by calling us at 1-844-290-5731. Please note that our hours of operation are Monday through Friday from 7 AM to 7 PM MST and Saturday from 8 AM to 5 PM MST.
My experience with this company was…
My experience with this company was absolutely horrible. Do yourself a favor and DO NOT use them
Reply from Tresl®2026-05-04
Hello, Jeffrey. We appreciate you taking the time to leave a review, however we would very much like to know what was terrible, and how we can rectify the situation. We would love to find a way to earn a better review. We invite you to contact our escalations line at your convenience at 1-844-290-5731. Please note that our hours of operation are Monday through Friday from 7 AM to 7 PM MST and Saturday from 8 AM to 5 PM MST.
Extremely helpful
Reply from Tresl®2026-05-04
Thanks for the great review, Izzy!
Very easy process and QUICK!
Dealing with Linda was an absolute joy. She was extremely knowledgeable and guided me along nicely thru the whole process. I 100% recommend using this Company!
Great experience
I had a surprisingly stress free experience refinancing my auto loan. The process was quick and simple. I worked with Mercedes who was so friendly and explained everything very well.
Rachael was fantastic
Rachael was fantastic. She was clear, encouraging, patient, and got my loan processed flawlessly .
What would have otherwise been a very…
What would have otherwise been a very stressful process for me, Rachel Bennett With Tresl made the process very seamless and actually enjoyable. Her excellent customer service, attention to detail, and exceptional people skills have made this a very positive experience for me! I shared her number with my entire team. Thank you Rachel!
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