Rategenius

Very helpful,and available to answer…

Very helpful,and available to answer any and all questions.Would highly recommend to friends and family.Thank you Logan.

Lindsay WUnited States · 1 review · Experienced 2026-09-02 · Posted 2026-09-03

Daniel was on top of the whole process

Daniel was on top of the whole process. He kept me updated and was very knowledgable with what to expect or answering any questions I had. Would definitely recommend!

Tiffany ThomasUnited States · 1 review · Experienced 2026-08-21 · Posted 2026-08-21

Stress Free & Quick!

Logan Baker guided me through my first refinance experience with knowledge and patience. I filled out the online application with very little expectations and Logan called me the next morning to talk about my needs and did all the hard work to find us an amazing deal! The Remote Online Notary service they provide to sign documents made this experience stress free and easy to complete. Our refinance was funded quickly and now have a peace of mind knowing that we have a MUCH better rate and lower payment on our auto loan! Thank you Logan for your help!

Great Experience …

I asked AI the best company to apply for refinance & RateGenius came up. Working with them made the process easier then expected. I will refer others to them. Thanks again for all your hard work in obtaining the refinancing agreement.

Best in the business

Great customer service and assistance. Kept me updated every step of the way.

Matt was awesome to work with

Matt was awesome to work with. The process was quick and simple. I would recommend RateGenius again and again!

Justin Rodriguez is not only…

Justin Rodriguez is not only unprofessional but very rude. He is not forthcoming and will not admit when he makes mistakes in handling customer’s payoffs. If not for Kevin’s professionalism I would not do business with this company. Justin deserves to work somewhere else.

Amber feldman

Amber Feldman helped me so much and was so helpful. Very good at her job. Even sounded cute on the phone and I got nosey and facebooked her and she’s a hottie lol. But married unfortunately. But that’s wifey material and I could just tell over the phone. But she was amazing turned my last two days of trouble and fixed it all in 10 mins. She was such a help and brought my blood pressure down. They did really good tho besides the gap and the mechanical coverage that I did not like. My rate went from 16 % from one main to 6%. To wright part. They just added 4500 to my loan with that gap and mechanical and I wasn’t feeling that. So she got rid of it Maher did and got my full return back for both. My truck is a 2017 and is valued worth more then what I owe so gap I don’t need. And mechanical was 3300 for 24,000 miles and I’ll take my chances with that. I wasn’t happy with the 24000 miles for that amount of money. Truck is valued at 19.5k and I originally owed 18,400. And now it’s at almost 24,000. But she fixed that. So if it’s totaled my insurance will cover it. I drive a lot so 24,000 ain’t nothing. Thanks amber

Increase of principle balance by $1750…

Increase of principle balance by $1750 was not made clear or evident. Melinda was always in a rush and while it's my own fault for not slowing her down, this was a deceptive transaction in my eyes. Never again and would never recommend.

The whole experience was so easy and…

The whole experience was so easy and nearly effortless. The agents were extremely friendly, helpful and took the time to explain everything and answer all my questions

It was quick and pretty easy

It was quick and pretty easy, they got my finance rate cut by half

It was quick professional and friendly…

It was quick professional and friendly service. The process was smooth and easy.

Thank you so much great job

My vehicle was financed through…

My vehicle was financed through Westlake Financial. I thought this was decent company. I normally like to get ahead and stay ahead on my loan payments. I had a deal that built interest daily. The interest caught up with me and I started to fall behind. I decided to take my business to AUTOPAY/ RATE GENIUS. I've tried to refinance through this company before and was not successful. With nothing to lose, I gave them a 3rd try. I lowered my payment by almost half. Mrs. Rodriguez was an angel throughout the process. Thank you Thank you AUTOPAY/ RATE GENIUS!!!

My experience was wonderful

My experience was wonderful. I was updated through the whole process. My agent Avery was amazing. She was helpful and patient. She’s the best, and thank you again.

Overall experience was quick and great

Overall experience was quick and great, Crystal did a great jobs making sure I understood everything and answered any concerns I had. She also kept me updated on the process so I wasn't concerned on if things were moving along. Thank you so much Crystal

Travis and the rate genius team were a…

Travis and the rate genius team were a pleasure to work with in refinancing my auto loan!

Jason was great!

The customer service was on point, they were very clear with their communications and what the process was going to be like. My payments were lowered way more than I originally thought I was able to, and I've been beaming ever since getting the good news.

Catherine was a delight.

Detailed

Detailed, efficient and thorough. The process was painless,highly recommend this group.