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Food, Beverages & Tobacco

My Vpro

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100 reviews

3.9100 reviews
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About My Vpro

Data updated
Website
myvpro.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
3% (1/29)
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About this business

After Breaking Ground in 2016, My Vpro has become a premier establishment for all of your electronic cigarette needs, based out of Michigan.

Is My Vpro legit?

My Vpro (myvpro.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 68% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 3% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

They are ok if you need quick cheap vapes. Good customer service, loyalty rewards need work

There was an error in my shipment but vpro did correct by sending two free vapes in my future order. Only complaint now is not being able to redeem the loyalty points like free shipping and discount code for $6 off. Also a few of the vapes stopped working after a week.

Don't expect a refund if your vape is faulty

Ordered a vape from them. The insides were rattling and the sensor seemed faulty, as it didn't recognize my 510 cartridges. I asked if I could return or get a refund with photos and a video. They said no since I opened the box, as mentioned in the policy...How am I supposed to know if the device works if I don't open the box? I'm left with a faulty vape battery and down $25.

I have made several orders from myVpro

I have made several orders from myVpro, before they closed and 2 times since they reopened, they shipped my orders very fast, 1st I got the first Vandy Vape Pulse aoi for $29 and a few months later I ordered the Vandy Vape Pulse 2 aio which is as good an aoi you can get, it has a great rbt and is water and shoch proof ip67 rating

Sample box of brands and flavors

I ordered a multi vape and flavors for personal use. I expected to have them last week. Tried their black message bubble and it was a redirect to a phone call. I have no clue if this place is legit because reviews and buisness looked like it was. Not sure if i got riped off by china again or not.

I placed an order

I placed an order, and only received 2 items I had originally ordered but was charged for all the items. I placed a request for contact on their website and told them that the pods they sent me were not what they showed on their page and that I specifically wanted the side fill pods. They told me they don't have them and I've sent about 7 follow up emails with Courtney in "customer service" and have heard Nothing back, almost like they took my money and ran!

Horrible

First time was great. Now the 2nd time. I paid for faster shipping. It has now been over 10 days since I ordered. And all they want to say is that it is on the way. I have updates....and it hasn't left from where they dropped off. They refuse to resend what I purchased. And refuse to refund me my money. They just keep making excuses. It's on the way. They refuse to reimburse me for the shipping. Or anything. Worst experience ever. And just to say....my daughter ordered from shien at the same time. And that arrived already. Myvpro is in Illinois and I'm in wisconsin. It shouldn't take this long. Still don't have my package or my money

My VPro rocks!!

Listen up, fam! If you’re all about those sweet, sweet clouds and flavor-packed hits, My VPro is the real deal. 🌬️💨 First off, their selection? Chef’s kiss. It’s like stepping into a vape wonderland. From sleek pod systems that fit in your pocket to high-powered mods that’ll make your inner geek squeal, they’ve got it all. And let’s be real, aesthetics matter. My VPro’s got the drip—whether you’re into minimalist chic or neon cyberpunk vibes. Now, prices. Brace yourselves. My wallet does a happy dance every time I hit their site. Seriously, it’s like they’ve cracked the code to affordable vaping. You won’t find better deals without summoning a vape genie. 💸 Shipping? Oh, they’ve got that on lockdown. Lightning-fast delivery—I’m talking Usain Bolt speed. No more staring at the mailbox like a lovesick puppy. And guess what? Shipping costs won’t wreck your budget. It’s like My VPro whispers, “Hey, we gotchu.” Quality? Immaculate. Not a single leaky tank or wonky coil. They’re like the Marie Kondo of vape gear—everything sparks joy. 🌟 So, fellow vapers, if you want the trifecta—selection, prices, and service—hit up My VPro. Your clouds will thank you. 🙌 Stay lit, my friends! 🔥 Tammy Riley

MYVPRO is #1

Can't say enough about this company!! My order ALWAYS gets processed so quick!! I love the loyalty point system they have!! It's very helpful when low on funds!! Prices are amazing!! Selection can't be beat!! My order I received today got here pretty quick and I appreciate the freebies included in my order!! You guys rock!! Thanks for everything!!

Seamless

I've made about five orders with them, multiple different liquids and pods each time. Every order has been correct and usually arrives before the estimated arrival. I've tried 3 or 4 other places online that all had weird complications or annoyances, but I've had none of that here. They even have responsive customer service. This is the best online vape store in my opinion.

This is my first review ever but I feel…

This is my first review ever but I feel it’s necessary to warn other customers before hand. This was my first and last time I will ever do business with this company. This was my experience tried placing an order online website has some kind of bug where you need to refresh the page first to actually check out I had to call them to get this instruction. Not a big deal I placed my order paid extra for faster shipping I immediately received a email saying a shipping label was created with a tracking number I wait 5 business days with zero update call the company again Againto ask about my order got a line the UPS must have lost the package and they will cancel and ship the item again. Received my package in a few days after that the item I ordered was a candy vape AIO v2 kit and two 1860 batteries after shipping and a few other fees it came out to $106. The Mod I received has a factory defect it randomly just fires until it times out and the only way to stop it is to pull the battery. I called myVPro to tell them about the issue and get a refund or a replacement or something was told I needed to call Vandy vape customer service to resolve the issue even though there website claims they have a 30 day return policy. So okay I try and go to Vandy vapes website to get the warranty contact info and the website is completely shutdown I call back to myVPro and they say they are worried that Vandy vape might have closed up shop but would offer a store credit or another device I say okay and ask about another device they carry he says to hold two minutes he will check the back to see if they have it. I’m on hold for a few minutes and the phone just hangs up I call back he says hello I say hey this is my name and the phone disconnects again this happened like five time so I’m guessing he just keeps hanging up on me. So this is my experience with myVPro just be warned. I normally use element vape I have used them for years without issue but they were out of stock and myVPro had it in stock. I guess I should have just waited.

36hr delivery, on sale, excellent/almost

I ordered April 23rd 2024 at 11pm through the Sezzle app. my order consisted of 1 dry herb day pipe 2 on clearance vape pod kits 1 geek vape and 1 vaporesso and 1 bottle of nicsalt ejuice. on April 25th at 11am I received my order so exactly 36hrs later it was at my door and was exactly what I ordered. the 2 vape kits cost me $10.00 total and were the vapes, 2 coils, charging cables, warranty cards, and still in wrapped up package. I can't see how the experience could get better. on sale prices, no crazy high tax, 36hr delivery time. I'll be a repeat customer for a long time to come. thanks *update* I still feel that the order was delivered in a very fast manner. the order was correct. however my wife ordered a dry herb pipe that was in the electronic dry herb selection of pipes and turned out not to be. so I started a return which was a confusing and crap experience to start with. the reply emails from some woman were short and rude. they provided a shipping label, received the return, then 2 days later after no email to confirm they received it I sent an email to them. finally I received a reply that the return was received and refund was to be initiated minus the shipping cost. so for a $39 pipe that wasn't used and returned in its original packaging I was refunded $24. shady

Ordering and shipping were fine but…

Ordering and shipping were fine but when the screws stripped (making the it unusable) on the aio rba I ordered and I got in contact with customer service about it, they just said to contact the manufacturer with no attempt to help further. Also I requested a refund a week ago and have heard nothing back.

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