Nerdywave (nerdywave.com) has a 3.2 out of 5 rating on OK.one, based on 586 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 30% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, highlighting the comfortable fabrics, breathable mesh materials, and crisp, vibrant prints that make the items great for daily workouts and casual wear. People also appreciate the incredibly helpful customer support team and fast shipping times, noting that representatives are always ready to quickly resolve questions or issues.
However, some customers also noted frustrating issues with inconsistent sizing and complicated return processes. A few people mentioned that certain garments ran significantly smaller than advertised and that delivery tracking updates could be improved.
Auto-generated from all reviews of this business. For reference only.
These Jerseys are unique and are a great way to show your personality. Well made, and the company will contact you directly and promptly if you have any issues. I had ordered one that wasn't exactly the size I hoped for. They reached out next day and helped me get the issue fixed. Great to see a company that actually gives a damn. Top notch service
Reply from Nerdywave2026-08-10
Dear customer,
We are truly sorry to learn that you are experiencing sizing issues with your item. We understand how frustrating it can be when an item does not fit as expected, and we take your feedback very seriously.
We have already reached out to you regarding this matter privately. Please kindly check your email inbox, including your spam or junk folder, in case our message landed there. We will require your order number to proceed.
Kindly reply to our existing email thread at [email protected] with your order number, so we can continue assisting you with your concern.
Best regards,
Nerdywave Customer Service Team
Dear customer,
Thank you for your honest feedback 😊.
We are glad we could help resolve your sizing‑related concern smoothly.
Your input helps us keep improving our customer experience.
Best regards,
Nerdywave Customer Service Team
Dear customer,
Thank you for your wonderful five‑star feedback 😊.
We are glad you are happy with our products and pleased with our fast delivery.
We hope to serve you again very soon!
Best regards,
Nerdywave Customer Service Team
Dear customer,
We’re sorry to hear the item turned out far too small for you. Please share your order number with us so we can locate your purchase and explore possible solutions.
Best regards,
Nerdywave Customer Service Team
Jumper pattern is fabulous but the quality is pretty bad considering the price. Sizes are good and love that they do up to a 5XL, but not sure I’ll shop again due to the poor quality of the garment
Reply from Nerdywave2026-08-09
Dear customer,
Thank you for your honest feedback. We’re pleased you like the jumper pattern and appreciate that we offer up to size 5XL. However we are sorry to hear you are disappointed with the garment quality relative to its price. Please share your order number so we can locate your order and assist you further.
Best regards,
Nerdywave Customer Service Team
Product is dropshipped from china so took longer than expected to arrive and the sizing is way off.
If you want an oversized jersey, like they should be, go up at least a size if not two
Reply from Nerdywave2026-08-08
Dear Customer,
Thank you for taking the time to share this feedback. We’re glad you liked the print, but we’re really sorry to hear that the sizing and delivery time didn’t meet your expectations. That’s not the experience we want for you.
We’d like to take a closer look at your order and make this right — whether that’s an exchange, adjustment, or another solution that works best for you. Could you please contact us at [email protected] with your order number and a brief description of the issue? Our support team will personally review it and help you as quickly as possible.
Thank you again for your honest review — it helps us improve our sizing guidance and overall service.
Best regards,
Nerdywave Customer Service Team
Sizing is inconsistent across various products and shipping takes ages, but the price is good for the quality you receive and their clothes are cool AF. I just wish I looked better in a dress.
Reply from Nerdywave2026-08-07
Dear Customer,
Thank you for your honest balanced feedback 🙏
We acknowledge your notes about sizing inconsistency and slow shipping, we are working to improve these areas.
We are glad you like our clothing styles and hope you will shop with us again.
Best regards,
Nerdywave Customer Service Team
So I ordered $80 worth of clothing and when given a tracker it’s from a shipper who now says it’s been “returned” with no reason. when I tried contacting the nerdywave support email, I was given silence. I still don’t have a reply or a reason to why I’m $80 out of pocket on a “returned” order and no reason to be met with silence.
Reply from Nerdywave2026-08-05
Dear Customer,
Sorry for the inconvenience.
Your parcel was previously returned by customs, and we have arranged a reshipment for you. The new tracking information has been sent to your email, please kindly check your inbox (and spam folder) for the update.
Best regards,
Nerdywave Customer Service Team
Shitty product, too small, sizing isn't my country standard, customer service won't refund.
Reply from Nerdywave2026-08-06
Dear Customer,
We are genuinely sorry to hear you are unhappy with your purchase and the sizing experience has not worked for you. We fully understand your frustration over this situation.
Our team has reached out to you once again regarding this matter and we are awaiting your response. Kindly provide your order number so we can properly log your feedback for our internal review.
Please contact our official email address [email protected] with your order number so we can better assist you.
Best regards,
Nerdywave Customer Service Team
I ordered 4xl, and that is what it says on the label……BUT THEY ARE TINY.
Reply from Nerdywave2026-08-06
Dear Customer,
We are deeply sorry to learn that the item you ordered, labeled 4XL, is actually much smaller than expected. We understand your disappointment upon receiving the product.
Our team has contacted you regarding this feedback and is currently awaiting your reply. Please provide your order number to better follow up.
Please check your email or spam/junk mail inbox so we can better assist you.
Best regards,
Nerdywave Customer Service Team
It's alittle tight but still wearable. I order a 5x because I prefer my shirts very loose it fit like a 1x. Need to work on the sizing. Thank you
Reply from Nerdywave2026-08-06
Dear Customer,
We regret to inform you that even though you ordered size 5XL, the item you received is still tighter than you expected. Size mismatch is indeed disappointing.
We have sent you an email; please check your inbox or spam folder.
Best regards,
Nerdywave Customer Service Team
Love the product. Fit is nice and quality is awesome. Only issue is the shipping time. Took longer than many orders that I’ve had from companies overseas
Reply from Nerdywave2026-08-06
Dear Customer,
Thank you for your honest feedback on our product 📦
We are happy you love the fit and quality, and we take your note about longer shipping time on board.
We appreciate your support and hope you will shop with us again.
Best regards,
Nerdywave Customer Service Team
I bought a dress from Nerdy Wave and the quality was nothing like what was shown on their website. The design looked very cheap and the print itself was really blurry.
When I contacted the company, they ignored the 2 emails I had sent looking for a refund/follow up email. The only time they responded was after I left comments on their Facebook posts almost two weeks later.
They first offered me a 15% refund, which I declined. Then they offered 30%, which I also declined because the product was completely misrepresented. They then offered me a full refund minus the cost of shipping. I told them I had already contacted my bank, they stopped replying.
Please do not buy anything from this company. It’s a waste of money, and I don’t want anyone else going through what I did just to get £41 back from scammers.
Reply from Nerdywave2026-08-05
Dear Customer,
We are deeply sorry to hear about the very disappointing experience you had with your dress order, including printing quality issues, discrepancies between the product image and the actual item, and slow response from our customer service team. We understand the frustration and inconvenience this process has caused you.
Please send your order number to our official customer service email address: [email protected].
Please check your email and spam/junk mail folder again, as our reply may have ended up in your spam/junk mail folder. We have resent the email to you; please check again.
Best regards,
Nerdywave Customer Service Team
Ordered 3 dresses for around $180 CAD. One looks like they took a photo of a print and turned it into a blurry version of someone else's stuff.
Shein quality clothes. I won't be ordering again. I'm actually fairly annoyed. These should be 30 bucks, max.
Reply from Nerdywave2026-08-04
Dear customer,
We are truly sorry to learn that you are deeply disappointed with the dresses you have received from our store, and we fully understand how frustrating it is when items do not live up to your expectations after your purchase.
We would greatly appreciate it if you could send your corresponding order number over to our official customer support email [email protected], so our team is able to properly document every concern you have mentioned in your review.
Every customer’s opinion carries great importance for our brand, and we will carefully go through all of your feedback as we continue to work on improvements for our products.
Best regards,
Customer Service Team
I ordered a 5x, but a 5x in China is more like an American 3x. It was not made clear to me at time of purchase that items weren't coming from America.
Reply from Nerdywave2026-08-05
Dear Customer,
We sincerely apologize for the issue you encountered when purchasing size 5XL. You found that the size did not conform to the US sizing standard, a fact we did not clearly state during the purchase process. We fully understand the disappointment this shopping experience has caused you.
Please send your order number to our official customer service email address [email protected] so our team can record all feedback regarding this purchase.
We have also sent you an email; please check it.
Best regards,
Nerdywave Customer Service Team
If I could, I would give it -10 stars
The quality is terrible🤢
And most importantly, these same T-shirts are sold on AliExpress for 5 pounds🤡
Reply from Nerdywave2026-08-04
Dear customer,
We are truly sorry that you are extremely disappointed with the quality of your purchased items, and we understand your negative feelings completely.
To help us properly document all your concerns, kindly forward your order number to our official customer service email [email protected].
Every piece of feedback matters to our brand, and we will review all your remarks carefully to keep improving.
Best regards,
Customer Service Team
Not happy that your product is directly from China
Reply from Nerdywave2026-08-04
Dear customer,
We sincerely regret to know you are unsatisfied with the origin of the shipment for your order.
Please send your order number to our official email [email protected] so our team can record your feedback fully.
We value every customer’s opinion and we will take all your comments into consideration for future optimisation.
Best regards,
Customer Service Team
I ordered a dress, 2 crops and a T-shirt.
Dress: Huge, tent like and shein level quality. Thin, plasticky and loose threads.
Shirts: Good quality but wild sizing, the crops were easily 2 sizes too big but the tshirt was fine except for the neckline being weirdly baggy.
I referred to the sizing charts before ordering and confirmed with a friend based off my measurements and the items that arrived were huge. I've tried to do a return and was asked to send photos of me wearing the items and measuring them with a ruler- I'm not doing that. I've sent three emails asking for a returns form and so far have been offered a 15% refund, if I can get a return form the shipping will be at my cost. I would have considered trying the crops in a smaller size but with the sizing being unpredictable and the return process a nightmare I'll never use this site or recommend it to anyone else again.
Reply from Nerdywave2026-08-03
Dear customer,
We are truly sorry your shopping experience has been so frustrating 😔
We sincerely apologise for the inconsistent sizing across your items, the quality issues with the dress, and the difficulties you have encountered while requesting a return. We fully understand your dissatisfaction with our return process.
Please get in touch with our support team at [email protected] and share your order number. We will review your case thoroughly and work toward a fair resolution.
Best regards,
Customer Service Team
From the start
Dresses looked nice, prints were varies and well done. Offering in both polyester and "cotton" dresses with the designs.
Ordered 2 dresses, one normal one and one "cotton" one.
Took 12 days to be dispatched. 🚩
At day 10 I received and email explaining delay for shipping.
Once shipped it took 5 days to arrive. When checking the tracking I saw it was coming from China. 🚩
Parcel arrived in a white pag and dresses were packaged separately in garment bags.
Once I opened the bag the first thing I see is the image is blurry. 🚩
Then the smell hit me! 🚩🚩🚩
A smell adjacent to cigarette smoke but not quite 🚩🚩🚩
Take the dresses out and straight away the "cotton" dress doesnt feel right. Check the lable and says its only 50% cotton (upon checking the website it DOES say this further down in the dress details but souldnt be discribed as Cotton if its not 100% 🚩)
Print was EXACTLY the same as website image so dresses are printed designs. 🚩
While the dress would have fit if I tried it on, there was no point because the chest panel was so short that to have it sitting in the correct place the majority of my breasts would be hanging out.
Overall I wouldn't bother with these dresses.
I have put in for a return of these dresses.
Reply from Nerdywave2026-08-01
Dear customer,
Thank you for sharing your detailed feedback.
We are truly sorry that your experience with our dresses was unsatisfactory. We take all your concerns seriously, including the dispatch delay, print clarity, fabric description, odour and fit issues.
We noticed you have submitted a return request. To assist you efficiently, please send us your order number via private message, and we will look into your case promptly.
Best regards,
Customer Service Team
Poor quality dresses, thin material and bluey prints, some things on there also appear after research to be copied from other legit shops.. waiting for an email back to return my order, wish I'd never bothered
Reply from Nerdywave2026-07-31
Dear customer,
We sincerely offer our deepest apologies regarding the unsatisfactory quality of the dresses you received, and we fully understand your disappointment over the thin fabric, faded blue-toned printed patterns, as well as the concerns you raised about the source of the printed designs.
We have already noticed your pending return request and acknowledge your waiting for our email reply. Our internal team will carry out a thorough inspection on the corresponding product batches to rectify existing quality flaws and strengthen the auditing mechanism of pattern design sources
Please contact our official email address [email protected] with your order number so we can better assist you.
Best regards,
Customer Service Team
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