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Electronics & Technology

Newfrog

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588 reviews

3.1588 reviews
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About Newfrog

Data updated
Website
newfrog.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Replies to negative
51% (119/232)
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About this business

NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.

Is Newfrog legit?

Newfrog (newfrog.com) has a 3.1 out of 5 rating on OK.one, based on 588 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 51% of negative reviews. Last updated 2026-10-24.

What people say

Great place for wide variety of rare…

Great place for wide variety of rare items that we can't find anywhere.

Reply from Newfrog2018-06-02

Thank you, dear customer. The excellent shopping experience is that we have never ceased to pursue. Welcome to Newfrog again, and thank you for your feedback, it is a great encouragement for us to do better in the future. Thank you.

Shop

It's easy to find a artikel

Reply from Newfrog2018-06-01

Thank you for your positive comment . Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. And welcome to purchase again from newfrog.

lower end products at a decent price

Reply from Newfrog2018-05-31

Thank you for your comment . Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. And welcome to purchase again from newfrog.

Easy to use website

Reply from Newfrog2018-05-31

Thank you for your positive comment . Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. And welcome to purchase again from newfrog.

lots of great different products to…

lots of great different products to choose

Reply from Newfrog2018-05-31

Thank you for your positive comment . Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. And welcome to purchase again from newfrog.

Happy with purchases.

Have bought from multiple times. Fairly quick shipping. Easy to order. Packing needs improvement. All in all excellent service.

Reply from Newfrog2018-05-31

Thank you for your positive comment . Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. And welcome to purchase again from newfrog.

A little slow on shipping

A little slow on shipping, but all in all great experience and satisfied with my purchases. I have only one split shipment so far and still waiting on my other item.

Reply from Newfrog2018-05-29

Thank you for your positive comment . Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. And welcome to purchase again from newfrog.

good products , web experience could be better

good products , good prizing , fast transport just the webexperiance dould be better , prefere banggood for that reason

Reply from Newfrog2018-05-28

Thank you for your positive comment . Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. And welcome to purchase again from newfrog.

Good

Good sales always

Reply from Newfrog2018-05-24

Thank you for your positive comment . Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. And welcome to purchase again from newfrog.

The things I have ordered have come…Newfrog deals great

The things I have ordered have come before expected delivery and always what was expected.or better. Thanks Arrbuc

Reply from Newfrog2018-05-28

Thank you for your positive comment . Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. And welcome to purchase again from newfrog.

good site nice prices you will never…

good site nice prices you will never find better price except in it

Reply from Newfrog2018-05-24

Thank you for your positive comment . Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. And welcome to purchase again from newfrog.

I like specials

Reply from Newfrog2018-05-24

Thank you for your positive comment . Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. And welcome to purchase again from newfrog.

I bought an item

I bought an item, but after a few minutes later, I would like to cancel the order. However, I look into everywhere, there is no cancellation option available. I downloaded the newfrog app from Google play hoping that the cancellation is working from it, again, you can't cancel it. I feel I am being cheated and you know what, they don't even provide ways to contact them, no phones, emails, online chats, etc. By the way, the app is not working very well. Not going to shop from here again.

Reply from Newfrog2018-05-24

Dear customer, Sorry for the trouble caused. Would you please tell us your order number or email address? We could check for you. And now ,the customer cannot cancel the paid order of our website. But you could contact us by many methods: 1.You could send message here: https://www.newfrog.com/contact Our email address is :[email protected]. Phone No.:0086 18098956710 Thank you! Lacey

I made a order on April 25 and we are…

I made a order on April 25 and we are now May 21 and i didn't got my order so i cannot really rate.

Reply from Newfrog2018-05-24

Dear customer, Sorry for the late reply. Could you please send email to us we could help you to check the order status. Or could you send your order number to us ? We hope to help you . Thanks

The products I bought from this site…

The products I bought from this site were of very good quality. I highly recommend anyone who wants good, inexpensive quality products to consider this website. Be diligent in choosing your products and verify it is the products you are buying and understand the return policy.

Junk that looks fairly good

Junk that looks fairly good. Shipping it back to China with tracking costs a lot for something that never worked. Wish I read the reviews or went to Amazon.

Reply from Newfrog2018-05-24

hello,sorry for the trouble made. could you please provide the order number to us ? We could check for you and solve your problem . Thanks

Thieves!

Thieves! I don't know if is possible to give less than one star. Those people are thieves. Droppshiping from china, lying about delivery dates. A product from them was received in damaged box, missing part and ofcourse not working. Its useless to me. Its on its way to garbage. I never managed to use the product. The customer service is making fun of me. Like screw you, we have your money now. And they even make jokes about it. Refusing to refund or even care to replace the product...

Reply from Newfrog2018-05-24

Dear customer,sorry for the trouble made and for the late reply. Could you please send us your email or your order number? and what is your problem? Have you send email to us before? We could check for you again? Sorry and thanks

Huge extra charges accrued on item due to customs charge

Item fine but there is no evidence on website that item comes from Singapore. Website stares free shipping but I then had to pay £16-75 in customs charge. I would not order from them again as items are way cheaper in the UK.

Reply from Newfrog2018-05-24

Dear customer, Sorry for the trouble. But we sighed"free shipping" is just for shipping fee,it doesn't contain the customs charge. Sorry ,and hope we get your understanding. And we will appreciate it if you could cancel this review. Thanks

Had five orders up to now and expectations exceeded.

Had five orders up to now and delivery times have varied from a week to a month but shipping is free and what is to be expected when goods come from China, Vietnam, Cambodia etc? All items received have exceeded quality expectations with some electronic parts being stunningly well made for the price and some things recognizable as from same factories as known brands but with simple packaging.

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