NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.
Is Newfrog legit?
Newfrog (newfrog.com) has a 3.1 out of 5 rating on OK.one, based on 588 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 51% of negative reviews. Last updated 2026-10-24.
I have purchased several items from New Frog at different times, and have received all items ordered. Shipping is not as fast as Amazon but most items are coming from China.
Reply from Newfrog2018-12-14
Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future.
Welcome to newforg again.
I like Newfrog and I'm customer from 5 years. I like the prices and the choice of products I have. Everything arrived on time and in good condition. Thank you, Newfrog!
Reply from Newfrog2018-12-14
Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future.
Welcome to newforg again.
Ordered regularly from NewFrog. In September had 7 outstanding orders. I sent email to Newfrog. They told me to track it. Tracking was useless because their tracking stops a their exit port. Another email signed by a different rep, told me to have my P.O. track it. P.O. had the same result. Another email, different rep, requested the sam original actuons on my part. This went on for several more emails with different reps. Finally, from them, I received an email stating that because I had not insured the orders, they would only refund 50%. By this time I just wanted closure, so by email I agreed. I waited and no refund. I sent another email asking for refund status. The response from the rep was that my honor was questionable and no refund would be made. I liked the products but they have lost a frequent flyer customer.
Reply from Newfrog2018-12-14
Hello dear friend, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
All products I have purchased from New Frog have been handled in a 5-STAR manner
Now, my current purchase seems to be being handled in the same high-standards way.
Reply from Newfrog2018-12-14
Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future.
Welcome to newforg again.
no service by de device not working.
i shall not buy anything more by newfrog
Reply from Newfrog2018-12-14
Hello dear friend, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
Hello dear friend, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.