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Electronics & Technology

Newfrog

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588 reviews

3.1588 reviews
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About Newfrog

Data updated
Website
newfrog.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Replies to negative
51% (119/232)
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About this business

NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.

Is Newfrog legit?

Newfrog (newfrog.com) has a 3.1 out of 5 rating on OK.one, based on 588 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 51% of negative reviews. Last updated 2026-10-24.

What people say

Fast Heater

The Item arrived fast. Goods operate 100%. I'm satisfied and thank you very much. I recommend your store to everyone.

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

I have purchased several items from New…

I have purchased several items from New Frog at different times, and have received all items ordered. Shipping is not as fast as Amazon but most items are coming from China.

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

This site is absolutely amazing

This site is absolutely amazing! I just happened to discover it accidentally, and I'm so happy I did. Christmas shopping, here I come!!!

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Excellent

I like Newfrog and I'm customer from 5 years. I like the prices and the choice of products I have. Everything arrived on time and in good condition. Thank you, Newfrog!

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

real nice one

real nice one I definitely recommend it

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Ordered regularly from NewFrog

Ordered regularly from NewFrog. In September had 7 outstanding orders. I sent email to Newfrog. They told me to track it. Tracking was useless because their tracking stops a their exit port. Another email signed by a different rep, told me to have my P.O. track it. P.O. had the same result. Another email, different rep, requested the sam original actuons on my part. This went on for several more emails with different reps. Finally, from them, I received an email stating that because I had not insured the orders, they would only refund 50%. By this time I just wanted closure, so by email I agreed. I waited and no refund. I sent another email asking for refund status. The response from the rep was that my honor was questionable and no refund would be made. I liked the products but they have lost a frequent flyer customer.

Reply from Newfrog2018-12-14

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

NO SURPRISE -- MY ORDERS ARE ALL 5-STAR (AGAIN)

All products I have purchased from New Frog have been handled in a 5-STAR manner Now, my current purchase seems to be being handled in the same high-standards way.

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

inverter 12V 230V

no service by de device not working. i shall not buy anything more by newfrog

Reply from Newfrog2018-12-14

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

Recommendation

Good prices...recommended

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

issues with credit card payment but now…

issues with credit card payment but now resolved

Reply from Newfrog2018-12-14

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

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