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Electronics & Technology

Newfrog

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588 reviews

3.1588 reviews
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About Newfrog

Data updated
Website
newfrog.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Replies to negative
51% (119/232)
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About this business

NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.

Is Newfrog legit?

Newfrog (newfrog.com) has a 3.1 out of 5 rating on OK.one, based on 588 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 51% of negative reviews. Last updated 2026-10-24.

What people say

Rubbish customer service

Rubbish customer service. Rubbish company.. Been told replacement item being posted since 16th Nov and today being told it's out of stock for the next 5-7 days yet they are still selling it in the site. Also something dodgey going on as left reviews in the account section of newfrog on items purchased and can see them yet these reviews are not appearing in the item pages and reading the comments here I can see why they only put up posive reviews as no one would buy from them

Fake discount shown on products

on Newfrog there a lots of huge discounts for example link below is offering Fake discount: find the same thing on ebay with same or lower rates Product: 60% off actual price 21.7 usd and (discounted price:8.68usd) GF07 Magnetic Mini Vehicle GPS Tracker GSM GPRS Real Time Tracking Device same thing on ebay without discount price is 8.69usd what's this all about how to trust now on these discounts.

Just bought a tablet

Just bought a tablet. It is rubbish. The websites take ages to load .Some won't load at all .It is not compatible with I player or by sport. The battery drains in 10mins from full. Wouldn't buy anything from them again

good quality for cheaper prices

Reply from Newfrog2018-11-22

Hello Sydney, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

keep spamming me with multiple emails…

keep spamming me with multiple emails and no way to stop. Never give them your personal data

Reply from Newfrog2018-11-22

Hello dear Chris, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

this company is bad

this company is bad, just sent a faulty camera back for credit and they claim they have not received, so no pay my money back, cheats, warning all customers if faulty you don't get money back

Reply from Newfrog2018-11-22

Hello Harley , we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

I am really pleased with Newfrog

I am really pleased with Newfrog, have ordered four diamond paintings from them and have checked the kits and everything is there. I usually order from Aliexpress but I find that Newfrog delivers to the U.K. quite a bit quicker and free postage as well. Many thanks.

Reply from Newfrog2018-11-22

Hello dear, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

15 days later and still getting no…

15 days later and still getting no support. They do not take returns and sell defects. 4 or 5 star rating are a joke

Reply from Newfrog2018-11-22

Hello dear Darrin, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

They sell crap and junk

They sell crap and junk. Things do not work. Ordered 2 wall heaters. Packed and shipped in a plastic bag. Boxes were smashed. Opened one, had a screw laying loose inside. Plugged it in and did not turn on. Asked to return and refund. They want a video of it not working. I guess they don't want their crap back either. They make returns difficult. Just return my order. Dammit. Do not buy from newegg. They are a China company.

Reply from Newfrog2018-11-22

Hello dear Lily, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

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