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Electronics & Technology

Newfrog

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588 reviews

3.1588 reviews
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About Newfrog

Data updated
Website
newfrog.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Replies to negative
51% (119/232)
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About this business

NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.

Is Newfrog legit?

Newfrog (newfrog.com) has a 3.1 out of 5 rating on OK.one, based on 588 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 51% of negative reviews. Last updated 2026-10-24.

What people say

New Frog prices

Since I discovered the New Frog I have been waiting only 3 weeks for shipping for items that I order compared to other suppliers.. But as far as price is concerned, there is room for improvement. We pay taxes on any gadget that is more than $72 - so need prices not to exceed this amount. I hope that you can find a way to make this work for interesting deals.

Reply from Newfrog2018-12-14

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

Very good :)

Very good shop, good price :)

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Great site

Cheap products, good custoner service, I reccomend :)

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

looks like a great site with good deals…

looks like a great site with good deals too

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

SHIPPING SUCKS!! Customer NO-Service

SHIPPING SUCKS!!! It's slow as maple syrup in the winter, one purchase took a MONTH before they even shipped it out.Get a prize for good reviews? I'm taking my business to Tomtop and Banggood. They ship in a reasonable time.I placed an order Nov 3,2018...STILL WAITING FOR IT!!! No thanks Newfrog, I had high hopes for you. I can't depend on your services, at any price. UPDATE!!! it took FORTY-FIVE days for the package to arrive. It did,in a BAG. The device (a T7 micro computer) came equipped with a BOOTLEG version of Windows-10 that I can not register, AND they shipped it with a European power supply to the USA.NewFrog has blocked me on Facebook and promised some refund..but now I get zero communications from them. This could be you! Rating upgraded from 2 stars to 1 star...... Well it's Jan 29 2019...close to THREE MONTHS and NewFrog/DeadFrog (also known as Chinatera) has done nothing, ignored me as well as Paypal!!! They simply DO NOT CARE. Paypal told me they have filed a formal complaint against this company, and while they could not comment on them...it appears they a lot of complaints and could lose their ability to use Paypal!!! I got a full refund from Paypal. I would not do business with NewFrog if you held a gun to my head........

Reply from Newfrog2018-12-14

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

Good

Everything is possible

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

great prices and quick shipping

great prices and quick shipping! Suggest checking it out. its worth it..

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Haven't completed my first order yet

Haven't completed my first order yet, prices, free shipping, and first time discount seems exceptional.

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

It's alright I guess

It's alright I guess, however, shipping takes forever. I would not say that the duration of it is bad but the shipping processing takes too long. My recent order took 1 week to be shipped out.

Reply from Newfrog2018-12-14

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

Worst ever customer service

I ordered a Wi-Fi doorbell. It will not power up. I requested a returns bag, Newfrog wanted a video of it not working. I explained that the video would not show anything, and that because I use a smart TV. was no way of showing or sending a file. Again they requested me to load a file to YouTube. I explained that yet again that could not do this. They asked again for a video. I have now requested a refund via my credit card company. Do not buy from this company!

Reply from Newfrog2018-12-14

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

LOVE this store!!!!

LOVE this store!!!!! Low prices and shipping is fast for China mail! All my orders have been correct and payment is very easy! The site is easy to navigate and love the detailed pictures of the items! My number one place to go to for online ordering!

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

nice 1

looking good

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Very good!

Very good! FOund my desired product only here!

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

i have seen alot of discounted websites…

i have seen alot of discounted websites and was quite upset with there quality of product and time i had to wait for my order then i stumbled upon new frog my jaw dropped i have spent hours making a wish list this is such a great company and i plan to be reducing some of my websites and keep shopping just at newfrog

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

excellent customer service

excellent customer service , does above and beyond to solve issues

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

this site is a great place to purchase… my diamond painting

this site is a great place to purchase my diamond painting. the products that i have purchased from here are great so far. the prices are also is what is bring me back.

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

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