For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Electronics & Technology

Newfrog

Claimed

588 reviews

3.1588 reviews
Write a review

About Newfrog

Data updated
Website
newfrog.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Replies to negative
51% (119/232)
Do you own Newfrog? Claim this profile for free and start replying to reviews.

About this business

NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.

Is Newfrog legit?

Newfrog (newfrog.com) has a 3.1 out of 5 rating on OK.one, based on 588 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 51% of negative reviews. Last updated 2026-10-24.

What people say

good for kk :)

Best website for Kriss Kringle gifts :)

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

great range of products and excellent price

this site was given to me by a friend great products selection price very good delivery is well within the time

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Very good service, easy to buy from, would recommend.

Very good service! Would definitely recommend.

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Do not order the diamond painting

Do not order the diamond painting. The canvases are heavily creased. The diamonds come generically marked, and they look nothing like the promotion picture.

Reply from Newfrog2018-12-14

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

Newbee

HI, I have just joined up and the items and costs are far better than the other site I used to use .I have now jumped into the pond to become a Newfrog member . Rosalyne- Australia

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

refuse to refund on faulty item…

refuse to refund on faulty item customer service is non existent. Will never recommend this company

Reply from Newfrog2018-12-14

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

love this site so glad I found it love…

love this site so glad I found it love all the diamond paints. love the prices sometimes it takes a while but would refere it all friends and family Thank you Rhonda Sizemore

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

They are nice and cheap.

They are nice and cheap. I had never any problems getting my orders and I well keep on buying on Newfrog.

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

A top shop

A wide field of gears and very good prices.

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Not complying with the delivery…

Not complying with the delivery standard. Purchase the item as a gift for a birthday, unfortunately, the birthday was on the 5th of December and well pretty sure they were ecstatic about not receiving their gift!!!!!! Please see below emails from NewFrog.com Not sure who "Russel is but he clearly needs to work on his "Customer Service" & "Spelling" Original email!!! "Take Note 7-20 working days"!!!! Thank you for purchasing on NewFrog.com. We are glad to inform you that the order NF2018103104084638357 had been sent out to you. The shipping information is as follows: Order No:NF2018103104084638357 Order Date:Oct-31,2018 19:08:46 Shipping Date:Nov-01,2018 21:07:26 Shipping Method:Standard Delivery Tracking No:RU306779358NL ETA:7-20 working days Tracking Website: don't allow links so could not be posted you could see more details in the link: Shipping Info If you have any question for the order, please feel free to contact us Best regards, NewFrog Team Today's email: "Take Note 35 working days"!!!!!! 9:45 AM (3 hours ago) to me Hello dear sender, I am so sory for the inconvenience caused. Let us get it straight, the delivery time counts from the date we shipped it(35 working days). It is working days not natural days. And sometimes there is a little delay for corss-border delivery. We are so sorry for you waited a long time. Could you please wait a couple days more? Hope you can receive it soon. Thank you for your understanding and patience. Looking forward to your ealier reply. Best regards, Russel Newfrog Customer Service

Reply from Newfrog2018-12-14

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

An excellent selection of 5D Diamond Paintings

I buy 5D Diamond Paintings from NewFrog and they are always very well packaged and arrive in good time. They have an excellent selection of items to buy.

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

I was pleasantly surprised on how fast…

I was pleasantly surprised on how fast Newfrog had my order delivered via the 'direct line' delivery option. The delivery price was also very reasonable.

Reply from Newfrog2018-12-14

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

Love the excellent products that are an…

Love the excellent products that are an even more excellent price!

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Christmas Cards

Thank you for getting my Christmas Cards to me before Christmas, even with our post office on strike, you kept me informed and they show up today, in great shape, thank you and Happy Holidays to all.

Reply from Newfrog2018-12-14

Hello friend, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

People also looked at