At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
Written by the business, not verified by us.NEW TOWN SPARES (newtownspares.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Many buyers frequently praise the exceptionally helpful and communicative staff for providing wonderful support and clear guidance throughout the entire purchasing process. Consumers also appreciate the exceptionally fast delivery times, secure packaging, and high-quality products that consistently arrive in pristine and fully functioning condition. However, some people mentioned receiving items that were actually refurbished or used without noticing clear prior indications during the online purchase. Others noted occasional unexpected issues, such as facing stock discrepancies or receiving notifications that ordered items were suddenly out of stock after checkout.
Auto-generated from all reviews of this business. For reference only.I'm always a little skeptical ordering from someplace I haven't heard of before but any fears were quickly put to rest. Awesome communications and follow-up from the New Town team. Shipping was fast and the product arrived in good shape and ready to use.
WAS ABLE TO PROVIDE A SYSTEM NEEDED TO GET MY PRIMARY PRINTER NEEDS BACK IN SERVICE. MY ONLY STUPIDITY WAS FAILING TO PROVIDE A DETAILED AND COMPLETE MODEL NUMBER FOR THE DEVICE IN QUESTION SUCH THAT EXISTING ACCESSORIES WOULD MATCH THE ABILITIES OF THE PRINTER THEY FOUND FOR ME.
Kevin was helpful. All questions answered.
Very knowledgeable customer support. I was looking for a specific AMD EPYC processor and they went above and beyond to answer my questions about vendor locking and beat the competition from other online retailers. I definitely would purchase from them again.
The delivery was fasr,card came in very sturdy box and was in bubble wrap.card much better than original.would reccomend to anyone.
My feelings have changed I was previously very frustrated with Newtown Spares for price issues being modified after my purchases. This is still a source of frustration but my company needed 7 identical drives in a pinch and this team was able to help us out with the big order in a quick turnaround. I believe in credit where credit is due, and they were great here.
They had the specific monitor, I needed at the best price I could find. Great selection of new and pre-owned equipment. Friendly knowledge staff and fast shipping. I would recommend this company.
They are a bait and switch company. Got the email below 24 hours later after placing the order for $89.10. Good evening Ben, Thanks for bearing with us! I’m reaching out with a quick update on your recent order for the Cisco NM-8AM. Due to a brief sync delay between our offline store and online system, the item sold out over the weekend before our live inventory could update. I’m so sorry for the inconvenience! To make sure you get the hardware you need without any wait, I’ve secured a unit from our newest batch of certified refurbished Cisco NM-8AM modules instead, complete with an extended two-month warranty. However, because this unit is from a newer batch, there's a price difference of $280.75, bringing the new total to $369.85, which exceeds what I'm able to absorb internally. Let me know if you're happy to move forward with this upgrade. If you're on board, I'll shoot over a secure Stripe link for the difference and get your module shipped out immediately. Thanks again for your patience and understanding! Best regards, Kevin Malick Account Manager Direct: (209) 433-6599
Fast responses, honest conversations, and products work well.
I'm waiting for my order; I asked them to change the address. They answer quickly
Absolutely horrible. Sent 3 emails trying to upsell and when i wouldn't cancelled my order. Will NEVER do business with again!
they were quick and efficient
Your communication was excellent. You kept me posted at each step of the process. Thanks!
Order delivered on time, right product, and packaged well. Product performed as described, and I will order again from New Town Spares. Impressed with the rapid email follow-up to ensure all was well with the delivery.
Customer service called to confirm that I understood that the hard drive was refurbished and if I was ok with this. The packing was very protective and secured. It shipped fast
Good. Hard to find component. Installed and working. Thank you.
Delivered in a timely manner. Hard drive was packaged well, plenty of padding. I would use them again.
Pn for Pn replacement that I needed for an older Apple laptop. Good price, reasonable shipping time, plugged it in, recovery over the internet, up and running.
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