nicepairs.com (nicepairs.com) has a 3.5 out of 5 rating on OK.one, based on 122 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 30% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Consumers consistently find the website presentation exceptionally helpful and genuinely appreciate the wide selection of shoes available to browse. Many people note that finding desired items and completing the ordering process is a very straightforward and smooth experience. However, some customers also noted that the items took a very long time to arrive from overseas and suffered from poor quality. A few other people also felt that the products received did not match the online pictures and frequently experienced unexpected sizing discrepancies. Reviewers additionally mentioned difficulties with returns and exchanges when trying to resolve these problems.
Auto-generated from all reviews of this business. For reference only.It would have been nice to get some notice that the order was being processed or when it was being shipped. That being said, I didn't check the website for that information either. The turn around was pretty quick, the packaging was nice. I Love my shoes. Thanks! :)
Shoes are not as they show on the website. Very poor quality. These are the worst shoes I’ve ever purchased. I was also unable to get in touch with anyone to return shoes, it’s like they don’t exist after purchase is made.
Nice shows - both pairs. Got them in good time.
The shoes are GORGEOUS! The customer service was lacking. No reply to my question and it took around a month. If you are patient, I am sure you will love your shoes!
I was pleasantly surprised, love them!
The shoe fit well the color and the leather was wonderful. Will purchase two .more.
I live my yellow sling back pumps , only problem is that I wish the heel was a little bit taller 1/2”. But apart from that I still love it.
I finally received my oxfords shoes. When I opened the package , the shoes had a horrible smell. There were dark spots on the side and front toes of both shoes !! After waiting all that time . Never buy here again !!
I placed my order for the delivery to be 12 -15 business days for me to have not received anything concerning my order. I called the customer service for the number not to be in service.i sent an email to have not received a reply.
LOVE my slingback kitten heels! Well made and so comfortable!
These shoes are super cute and match my dress perfectly! They run very true to size. They are also comfortable and easy to walk in.
Gorgeous shoes. They fit beautifully.I love them, notwithstanding the fact that they were described as” Navy” but are in fact, RoyalBlue
because I made a purchase and they never confirmed it but they did charge me and they did not give me an explanation of my purchase.
everything is in Chinese . The website was beautiful . Still haven’t gotten any order and keep letting emails in Chinese . Nothing about making the order was in Chinese.
Nice paiirs a wondeful service. I m always happy. Thank you
After making my order, I never recieved conformation or tracking number. Serveral requests by email were ignored. After filing a complaint with paypal, I finally heard from them, but it was too late to cancel the order. The shoes came, and the first time they were tried on, three 'lace hooks' popped off. I emailed their customer service and they asked if I would be happy receiving an $8 refund (the price i paid was $97) and they suggested I take the shoes to a repair shop. There are no shoe repair shops in my area and i feared that there would be further issues with lace hooks and eyelets as they appeared to be very low quaility, so i requested return information and never received a response. I am currently continuing my case against them through Paypal and looking into weather my debit card issuer can take action. I would not recommend doing business with this company.
Ordered 40 EU. I am normally a 39.5 EU. According to their measurements, I should have ordered a 38 EU - yet I found this strange and went ahead to order half a size bigger than my normal size (as I usually do for high heels). The shoes were so small that I could not even put my whole foot in the shoe. There were at least 3cm hanging. Tried to change my order by logging into my account but it wouldn't allow me. Requested to change my password. Was told that I would be sent an email with how to change the password over the next few seconds. Never received an email even though I checked both spam and junk folder. Tried this at least 20 times over the last few months. Have tried contacting the company via email - no answer. Called several times - no answer. Sent DMs on Instagram and Messenger - no answer. Honestly, this situation has caused me so much distress - even though their shoes are really pretty, the service is awful, and if I were you, I would spare myself of the trouble, the distress and the anxiety which I have been going through these past few months! Do not buy! Very unprofessional and unacceptable service.
My order got cancelled I asked why that happened and never received any response! I just don’t get it at all!!
I never received a tracking number for my order. Every time I emailed them, they responded in Chinese so I didn't know what they were saying! And I still don't have my shoes.
I ordered three pairs of loafers, one was the correct color the other two were not, but I still love them so I will keep them.
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