Founded in 2013, Nihaojewelry is a professional online wholesale jewelry marketplace. Offering over 10M+ SKUs with no minimum order requirement and factory-direct pricing, it helps small businesses access diverse, stable inventory at lower turnover costs. To support this, we partner with 4,000+ factories and also operate our own factory dedicated to professional design and manufacturing.We empower diverse business models across all growth stages, from ambitious startups taking their first steps to established global enterprises. Our flexible solutions cater to street vendors, influencers, social sellers, e-commerce stores, dropshippers, boutiques, wholesalers, distributors, and independent designers.The company owns its own factory, focusing on design and production. It implements a two-step quality inspection process using high-quality materials, including 304 stainless steel, 925 sterling silver, and moissanite, as well as selected 316L stainless steel and alloy metals. Most products feature PVD plating technology, ensuring durability, water resistance, and long-lasting color. Through centralized procurement, Nihaojewelry provides highly competitive prices, with most items priced between $1 and $3. Over 10,000+ new SKUs are added daily across 1000+ categories, keeping up with trends on Instagram, TikTok, YouTube, Facebook, Pinterest, and other social media platforms, enabling faster sales growth and higher profits.Our professional account managers are available 7*24H and have served 1,000k+ clients across 100+ countries and regions, delivering over 20M+ orders. We are committed to making your jewelry business easier to start and faster to grow.
Written by the business, not verified by us.Nihao Jewelry (nihaojewelry.com) has a 3.2 out of 5 rating on OK.one, based on 615 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 32% give 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company, expressing high satisfaction with their overall purchases and transactions. Customers frequently praise the remarkably affordable prices, beautiful designs, and the impressively wide variety of available items. People also highlight the outstanding quality of the jewelry, careful protective packaging, and consistently reliable delivery services. However, some people mentioned frustrating issues with missing items from orders, damaged goods upon arrival, or unexpected delivery delays. A few reviewers additionally noted that certain clothing items ran small or that specific products tarnished quickly after use. Despite these specific drawbacks, the general sentiment remains overwhelmingly positive among buyers who plan to order again.
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Hi friend , each email you recieved there has a button to unsubscribe the message , and if you want to delete the account , please contact your advisor for help , thanks
I like jewelry & being able to talk it's nice jewelry
This website is selling copies of my original jewellery designs and using my copyrighted images to sell them. The images do not reflect the product they are selling. As a small business this is detrimental to my brand. Please do not support this company.
Hi friend , We do not intend to infringe on these products. The products you provide are sold by our suppliers on our platform. After receiving your complaint, we immediately deleted these products and stopped cooperating with this merchant. We will review these products more strictly in the future
Fraudulent store! Don’t buy anything from here. I pay for 128 items and received NONE. They didn’t give me any refund!!!!!!!
Hi friend , For the package you didn't received , firstly we need to investigate with the local DHL about your package situation and wait their reply. Now your packages we did refund to your balance , which you can use it to next orders
Fraudulent store. My wife ordered multiple items and received none. They refused to provide a refund and did not take any accountability. Do not order from this store if you don’t want to take the chance to loose money
Hi friend , For the package you didn't received , firstly we need to investigate with the local DHL about your package situation and wait their reply. Now your packages we did refund to your balance , which you can use it to next orders
UPDATE: I did recieve the 12 wraps I reordered. I upped the review to 3 stars because the items are very nice. Nihao is crediting me for the extra shipping but that credit is on their site, not on the card. I will not shop there again so the credit is useless. I don't know why they couldn't just ship what I origanlly ordered and paid for. THIS COMPANY IS NOT REPUTABLE! ORDER FROM ANYONE ELSE! I ordered 17 beach wraps and 11mens hats. I received only 5 wraps. The company would not send the items and will only issue a credit. It took over a week of back and forth texts just to reach an unsatisfactory conclusion. I did reorder the wraps because that is what my client wanted but had to pay an extra $28 for shipping. Hopefully the items I re-ordered will actually arrive. I will never order from this company again.
Hi friend, We really sorry about that.The stock available is on a first come first serve basis. when we prepare your order maybe there will have some items out of stock. If you need them again , we will check the inventory and resend to you
Horiable! They spam me strongly with meesages even thoug i did not sign up
Hi friend Can I know what message you received? Could you please provide more details to my whatsapp :86 19517932032 or Email:[email protected]
Hi. Has anyone tried ordering from South Africa and if so how did you make payment
Hi friend , for the payment way we accept paypal , card and bank transfer. Also support your country currency
Thank you I have received my order in perfect condition. I will order again🙏❤️
Initially brought 2 small orders all was well placed a large order for a Christmas Market, ordered in plenty of time 24th October, never received my order , had to open a PayPal dispute, they kept trying to get me to close the dispute, PayPal advised against! 7 weeks later they offered my store credit! Needless to say I kept the PayPal dispute open which fully refunded me but had to wait around 10 weeks! Shame as first small orders were good , all is well until there is a problem a d then you get passed from pillar to post , would not recommend for the for aftersales service. Products that arrived were good ,but the customer service when there's a problem are abismal! Be warned
Hi friend, We are sorry about the shipping delay due to the clearance delay. And you open the case to the paypal ,if we do the refund again,you will receive two refunds. So we required that you cancel the dispute first and then we do the refund.Now the paypal has already refunded the amount to your account
They are very unprofessional. I placed an order with this company on December 1 and is was supposed to be delivered on the 10th. It is currently the 19th and I still do not have my order. I have been in contact with customer service for some time now and they continue to give me the run around. They first stated that they had given the package to FedEx and it was no longer in their possession so I called FedEx. FedEx informed me that the company had generated a tracking number but never gave them the package so they still in fact do have it. That was the second lie. I present this information to the account manager, Alice, and you know what she tells me. Verbatim “we have shipped the package to Fedex, but there are so many packages in the FedEx warehouse, it cannot be shipped out on time, so we need to make a new order for you, and start to process the new one again, then ship the new package to you, can you understand me?”. So basically she lied about giving FedEx the package and then proceeds to offer a 30% refund for shipping, mind you shipping was 120-180 something crazy like that. I still have not received a 30% refund til this day and they said that 3 days ago. Then she continues on to say “only these items in your order are in stock now, do you want to choose other items to replace the shortage items?”, which were only 5 items out of the 16 I originally ordered. Like that’s supposed to fix the order issue. I just need a refund for the entire order at this point and they are still giving me the run around. They also reached out to ask me to remove my negative honest review of their company, that is very suspicious inappropriate and unprofessional especially since our issue isn’t even resolved and does not seem like it will be. DO NOT DO ORDER ANYTHING OR DO BUSINESS WITH THESE PEOPLE. I PROMISE YOU’LL REGRET IT!!!
Hi friend, We are sorry about the shipping delay.Since the Christmas season , the fedex has limited weight to us , we only can ship about 300kg packages in one day , however, we have more than 300KG one day. everyday we have about more than 8000KG packages need to ship. For the shipping delay , the order we have canceled and refund to your original payment.
I placed and order on December 1st that should have gotten here on December 12th. I reached out to the company several times the account manager have yet to answer my emails or messages. I reached out to FedEx they says the label has been made but they have not received any items. This is my 3rd time ordering from them but it seems they are becoming crooks. I’ve been talking to the account manager Alice and she promised me the packages are now shipped out but then turn around to some of the items are out of stock. (Images of conversation down below) They are compulsive liars. I’ll be taking my business elsewhere and I need a full refund.
Hi friend, We are sorry about the shipping delay.Since the Christmas season , the fedex has limited weight to us , we only can ship about 300kg packages in one day , however, we have more than 300KG one day. everyday we have about more than 8000KG packages need to ship. For the shipping delay , the order we have canceled and refund to your original payment.
I placed and order on December 1st that should have gotten here on December 12th. I reached out to the company several times the account manager have yet to answer my emails or messages. I reached out to FedEx they says the label has been made but they have not received any items. This is my 3rd time ordering from them but it seems they are becoming crooks. I’ll be taking my business elsewhere and I need a full refund.
Hi friend ,there has time difference between us , we are sorry for the delay reply. Your order we shippd but due to the fedex has manage packages need toship, now we have urgen them to arrange the flight asap. We are really sorry about the shipping delay ,and will do a shipping delay coupon for you.
I ordered jewlerry from Nihao and the jewlerry went missing due to delivery. Instead of giving me a replaceent and for them to directly deal with this with the logistics company, they are telling me to file a dispute with royal mail instead, I kept telling them that the sender should be the ones filing it however the customer service kept saying that on the website it says that it was delivered, however I HAVE NOT received it at all. This is a big disappointment and will be taking this through with my bank.
Hi friend,we are sorry to hear the package lost, we confirm with the logistic company,the package shows delivered , after you feedback there is no package in your mail box , we also provide to the logistic company , and it need about 7 working days will get the result. We will offer the solution to you after 7 days. Hope you can understand
They are scammers. Sent me defective items and refused to send me a refund. I will no longer buy from this site. Please do not waste your money and time with this company.
Hi friend, we checked the socks you opened dispute in our website,the size we sent correct , and you submit 12 piece quality problem with clothes , but only upload cloth picture, we need you to provide all damaged products, we will compensate you. Hope you can provide more evidence of clothes， we will compensate you.
I am frustrated and very disappointed regarding significant discrepancy in sizes compared to what was displayed on your website. The jackets received seem to follow a one-size-fits-all approach, ranging from small to XXXL. This is inconsistent with the size options presented on your platform. The misrepresented sizing has caused inconvenience and dissatisfaction as the 37 jackets do not align with the expected sizes. I request your prompt attention to this matter.
Hi， First of all I'm very sorry. If there is a problem with the size of the clothes you receive, please contact our after-sales service and provide the measurement chart below, and we will give you a satisfactory solution. If you are still unclear about the size next time, you can contact your consultant first and we will help you choose the correct and suitable size.
Ashley was very kind - for the price the quality is good, you just have to pick the right items. Great prices, and shipping isn’t the worst (takes a while but is not that expensive). I was definitely sceptical but I would buy from again.
After a bad experience with them, I tried to Unsubscribe to their daily spam emails. It either times out or you get a 404 error page. I thought it was illegal not to allow customers to unsubscribe. I hadn't subscribed of course, they just turn you into a spam receiver when you are silly enough to buy anything from them. Now I see the gobbledegook from Nihao about contacting my "adviser" whoever that might be, that they've tried to make contact on various apps. No, they have not. Yet they did, when I was buying from them. Saying they can't "unsubscribe" me (when I didn't subscribe in the first place.) It's downright insulting, the rubbish they tell you. Nihao, I've unsubscribed multiple times but still you have not unsubscribed me. You're a cyber pest.
Hi friend, if you cannot cancel the unsubscribe , please contact your advisor for help, and we tried the call , whatsapp and email contact you , but didn't get the reply , could you please check your whatsapp or email again ？
Didn't receive anything at all. Took forever to ship and they sent it straight back to china. Won't refund me for the shipping. Pretty much just a scam.
Hi friend , I checked your account on our website , there is no order , if you have placed the order , could you please provide the order number ? We will contact you and give you a solution of your order
They took money off my account And I got an e-mail that I didnt pay ??
Hi friend , We checked with our finance for your order the payment we didn't received , if you the record , please send to your advisor , we will confirm with our bank again , thanks
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