Easy to use and a great tool for…
Easy to use and a great tool for internet protection against cyber threats. I have been using Nordvpn for a few years now and will continue as long as the quality of service remains high.
About NordVPN
Data updated- Website
- nordvpn.com
- Category
- Electronics & Technology
- Location
- United States · Panama City
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (41/41)
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Is NordVPN legit?
NordVPN (nordvpn.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Margarita López
Margarita López, solved my dedicated ip issue in no time. thanks to her.
Have been using Nord for a few years…
Have been using Nord for a few years now & they've been great. Used a couple of others before Nord & didn't have the best experience so wasn't expecting much of a difference, but night & day.
Is the second time I buy this app with…
Is the second time I buy this app with no any resault, to go to china and then Russia with no result at all
Reply from NordVPN2026-08-03
Hi, we understand how disappointing it is to purchase a service for travel and then be unable to use it when needed. Some local network environments can make VPN connections more difficult to establish or maintain. Please email [email protected] or contact the support team through live chat at https://support.nordvpn.com/. They will be glad to review your setup and help. - A.M.
Been a customer of NordVPN and I'm looking for better customer service!
Been a customer of NordVPN for a Year and a half and I'm experiencing some connectivity issues and have other questions. Tried to find a customer service phone number but they don't have one so I tried contacting their bot or whatever you call it and that was just as confusing! I'm 75 and not stupid - as their system makes me feel - but this NordVPN is just the worst if you have questions or just need help! Guess I'll try a VPN with a REAL person for customer service. And for the price they charge one should expect gold plated customer service from NordVPN
Reply from NordVPN2026-08-03
Hello. Thank you for taking the time to share your feedback, and we're sorry to hear about your experience. We understand how frustrating it can be when you need assistance and can't find the support option you're looking for. While we currently don't offer phone support, our live chat and email support are available 24/7, and our agents are always happy to assist with troubleshooting and answer any questions you may have. We're sorry to hear that your initial experience didn't meet your expectations. Please note that you may get in touch with a real person within the chat right away by asking for a 'live agent'. You can also contact our team at [email protected] email address. If you've already contacted our support team, we'd appreciate it if you could update your review with your Ticket ID so we can review your case internally. If not, please reach out to us again via support.nordvpn.com or [email protected], and we'll do our best to help resolve the issues you're experiencing. We appreciate your honest feedback and will make sure it's shared with the relevant team as we continue working to improve our support experience. G.M.
NORDVPN
NORDVPN the VPN works great and the added bonus of threat protection is the cherry on top!
Best for mr
Have tried other VPN's have found this one to suit my needs best there are some issues but normally manage to sort them out.
Nord VPN always on protecting you…
Nord VPN always on protecting you online.
I recently ran into an issue with the…
I recently ran into an issue with the iOS update where NordVPN would not work.
Reply from NordVPN2026-08-03
Hello, we’re sorry to hear NordVPN has not worked as expected since the iOS update. Please share more details about what happens when you try to use the app with our support team at https://support.nordvpn.com/. They will be glad to look into the issue and help troubleshoot. -A.M.
Never an issue
Never an issue, very good service
I used to use other VPN services
I used to use other VPN services, but ever since I signed up for a NordVPN subscription, I’ve decided not to switch. I’ve been a customer for several years now, and it is the best service I’ve tested so far. I highly recommend it—100% satisfaction guaranteed. The customer service is great—there’s no problem this team can’t solve. If anyone reading this is wondering which service to choose, look no further. I’m truly very satisfied. Thank you ,Malgorzata.
Best services
Never had any issue. Great support. And services
Good all round protection
Good all round protection. It was improved when I went to a Dedicated IP. That eliminated problems with sites that objected to VPNs
Everything is fine
Fabulous VPN service BUT...
Great VPN service. Actually would say 5 stars BUT, I discovered their "auto renewal" policy borderlines on predatory. Ok so, once you first subscribe at a "discounted" rate they will auto renew at, what I found, is $149.88 for ONE year unless you cancel. After after I canceled I received a special offer of $69.36 for TWO years. So, I *very highly* recommend their service but make sure you never allow auto renewal.
Always works
Always works. I travel extensively, including China, where a VPN is a must. NordVPN is always reliable.
Easy to use
Easy to use. I switch on my pc and Nord VPN just fires up and gives me the protection I am looking for. Competitively priced.
Joined 2days ago and it's blocking…
Joined 2days ago and it's blocking sites I need to access and now they sent me a email to say if I want to unblock certain sites I have to pay an extra fee you've got to be joking it should be a given it won't block sites that are completely legit their not the cheapest so you'd expect they would be better than this
Reply from NordVPN2026-08-02
Hello, Dave. We're sorry for any inconvenience. We'd like to reassure you that you do not need to pay any extra fees to access different websites or services. We do not offer additional payments that unlock access either. We'd be happy to take a closer look at what happened. Please update your review with your ticket ID or reach out to us via live chat at support.nordvpn.com, and we'll gladly investigate the issue and assist you further. -D.S.
Warning to the renewal
The renewal was no clear. Without any warning the débit is appllied. First 80 eur for 2 years. Then before the expiration date débit if 215 eur for one year! I would be aopreciated received a warning before the deadline to say you can cancel the renewal, otherwise to continue to benefit of our services the debit would be 215 eur on 21 July (experiration date) and not on 19th July without any warning!
Reply from NordVPN2026-08-02
Hello there, Max! We are sorry for any inconvenience. An automated renewal email is sent before any payment is taken, perhaps you could double-check if you did not receive it? If you indeed not get it, do not hesitate to contact us via email [email protected]. They will help you out anytime! -L.L.
I enjoyed the conversation with the…
I enjoyed the conversation with the team; it was a productive discussion.