Norma Precision Inc.

Incredible customer service

Incredible customer service when I had an issue with my shipping address. Fast shipping!

Producing 9 mm ammunition in a 65 grain…

Producing 9 mm ammunition in a 65 grain with a grooved jacketed head which results in a lighter recoil in my Micro 9mm pistol.

Inaccurate advertising

Inaccurate advertising. The quantity I received was grossly short of expected amount. The advertisement led me to believe that I was receiving twice the amount of primed brass that I received.

timely delivery and packed correctly

Good quality suppressor holders.

I ordered 4 of the Masimo Magnetic Suppressor Holders, 2 small & 2 large. My order arrived quickly, and I'm pleased with the items. The magnets are strong. I've stuck them to the inside of my safe door and they stay in place with no slippage. I have suppressor wraps around my OSS HX-QD 556 and my Griffin Armament Bushwhacker-46. With the wraps on, I wasn't sure they would fit in the larger sized holders, but they fit just fine. It's convenient to have my suppressors on the door in these holders instead of taking up shelf space.

Great ammo

Great ammo. Perfect service. Carbon residue in minimal, very easy to clean a gun. No misfire - I shoot around 2000 rounds of 9 mm Luger.

Great fulfillment

More recently Norma Shooting has been very good about getting orders fulfilled and shipped promptly.

So I was shipped the wrong product…

So I was shipped the wrong product which I understand can happen from time to time and honestly wasn't to upset about it. So I contacted Norma via their website and an employee named Tonya sent me an email apologizing for the mix up and wanted pics of the product I was sent, the shipping box, the packing slip and so I did and she replied that she has requested the correct shipment to go out. I simply replied thank you very much, shall I ship these wrong products back and she said yes and sent me a return label, so I packed the products back into the original box W/ original packing slip labeled it and sent it out. In the mean time I placed another order online of a few other things I needed and that order shows up before I've even got my replacement order so I emailed Tonya back to confirm my replacement order was shipped and she says well we haven't received the wrong order back yet so we're waiting for that before we send out the replacement order!! She says that's their process of how they do it... I responded by letting her know that if I would of known that I would of just kept the products because I needed them to take hunting this weekend and so I requested that she just give me a refund and I'll try to order from somewhere else as I'm now in a time constraint. Her Reply made my jaw hit the floor!! She said "how do we know you sent the ammo back??? What if the box is just full of a bunch of rocks???" Honest to God that was her response! I complied with all of her instructions for the pictures and printing the re turn label and shipping the wrong order back to them and now not only is she making criminal accusations towards me she is holding my money ransom until the order is returned to them! I was speechless, I've never had such poor Customer service in my life, she's treating me like it was my fault the wrong order got sent to me. I absolutely love Norma Ammo and believe it's second to none and have spent thousands of dollars on their products but after this experience of being treated like a criminal because of their mistake, I'll have to find a new supplier of ammo!! If any management from Norma would like to reach out to me on this matter, please do so. I've saved all the correspondence between my self and your CSR and will gladly send it to you.

Nothing but good experience

Nothing but good experience, quality brass, fast shipping, and in stock. That’s 5 star in my book. Will definitely be purchasing again.

awesome

awesome! ammo quick delivery ! love it

Great product

this is my first experience with Norma…

this is my first experience with Norma Shooting. It was a good deal. I placed a second order

Great service

Great service, prompt shipping all at a fair price. I'll be back.

Ordered ammo and got it delivered quick

Always a pleasure to order from Norma

Always a pleasure to order from Norma. Good prices, fast shipping, everything excellent!

Just what i needed in ammunition

Just what i needed in ammunition. Delivered fast!!!

Quick shipping

Quick shipping, good packaging. Packaging that was able to survive fedex shipping.

The order process was quick and…

The order process was quick and efficient. 2nd order from Norma and still happy with the product and delivery.

Unexpectedly arrived early.

I like the free shipping and the quick…

I like the free shipping and the quick shipping. The things I don’t like are the bank draft process. It should be like a normal ACH transaction. You sign a paper put you bank info in and a week or two later you set up for auto draft. The other thing I don’t like is the variety of calibers for guns. It’s the basics.