NOTINO DE

Poor package 📦

Poor package 📦 some of my products were not properly closed and some were broken and poured everywhere. I am not satisfied at all.

Great prices, variety of products, smooth delivery

Notino offers competitive market prices; I usually find the products I use often at cheapest price. They have a wide range of products from European to Korean to US and UK products which is an edge compared to many similar platforms. Lastly, the delivery is always fast and smooth and usually free for high order value.

Great selection, competitive prices and quick delivery

Great selection, competitive prices and quick delivery.

I love Notino

Products are easy to find, prices a fair and delivery works without problems.

Trustworthy website offering the best…

Trustworthy website offering the best price for my favourite skincare brand, and the shipping is fast. Thank you so much! :-)

Good experience

I like Notino Always super fast delivery And last time I send back some products It was really smooth and I got my money back really fast I can completely recommend it

All was good

Top customer service

I had a great experience with customer service last year: my package came damaged and one of the products was all over the box. I contacted notino support, sent the pictures and explained the situation - and was given a choice of whether I wanted a refund or the same product. I chose the product and got it within days, it was a great customer-centred approach, so now I am back, purchasing my beauty items here again.

Probably the Best among many

I discovered this app about 3 years ago and my experience has been a top one. Since then, I’ve made several orders Parfums like 1 Million and Invictus from Paco Rabanni, SI Passione from Gorgio Armani and Dior Sauvage. Compared to other similar shops like Galaria, Douglas etc, Notino seems to have the best deals for same products and their products are the same original products one would expect. Deliveries usually follow in about 2-3days which I think it’s super fast.

They had really good offers

They had really good offers. And ordering from you’ll was super efficient

Top seller 100% trusted!!!

Top, reliable seller! A model of courtesy, tolerance and consistency in their transactions! I must admit that the mistake was mine, I explained to the seller that I wanted to pay the costs of the second shipment and he told me that I did not have to pay anything at all! He then sent a different perfume that I wanted and also gave me a discount! After a few days, I was refunded the amount of the perfume I returned, without any problem whatsoever! Therefore, I must publicly congratulate them and emphatically recommend them as 100% reliable! Personally, I will continue to be their customer and I see no reason to look for anything else.

I never received the package.

I never received the package. They sent the package with DPD and the delivery person left the package unattended at my front door without my consent. I tried contacting both Notino and DPD but they refuse refunding me even though it is clear that it is a mistake from the delivery company. The support service is very unprofessional- the case is being handed by different agents every day and they do not have any idea on my case. Never select DPD as a delivery method. I do not recommend you buy from this store, as you will never get a refund if a situation similar to mine happens.

Fake Parfume

Fake Parfume, Giorgio Armani Si!! If there is 0 star 100% I would pick up that. I bought Armani Si Parfume from them just few days ago. It doesn’t stay even 5 mins. The tester I used in Douglas stays till now, I can smell it till now. So, I threw 100 euros to trash. Don’t do the same mistake.

Eaay breezy just you could add testers…

Easy breezy just you could add testers with purchases

You are the BEST 🤩🤩 Thank you 😍

Does what it should.

I received what i ordered, nothing super special or bad about Notino. Package arrived in 5 days in Switzerland.

Package never received

Package never received, no customer service, no refund. Only order from them if you are happy to gamble...

In principle it is easy to order the…

In principle it is easy to order the products, but I live in both countries in Germany and in Poland and I order items in both countries, depending on the needs. However, since i have been registered first in Poland my e-mail address is not being recognised by the notino.de. Sure, I can make my order as uregistered member in DE, but perhaps it could be somehow solved since, I think I am not the only one person in such situation. All other things are very much ok with me.

They don't have customer service

They don't have customer service. Already sent two emails to ask them about my package that dhl refused to deliver it because it doesn't meet their requirements but they never answered me.

Awful support experience if anything goes wrong

I ordered two products only received one. Rather than sorting it out they will make you jump through hoops and mediate with the delivery company they contracted to determine which of them did what wrong. It feels like an attempt to dissuade you from following up to keep your money without delivering the products you pay for or are treating the customer as an unpaid labor force.