We’re on a mission to enable a future where physical products’ useful lives are maximised by efficiently cycling them between loving users and careful refurbishment - until they are ready to be recycled.
Written by the business, not verified by us.Circular (nowcircular.com) has a 4.1 out of 5 rating on OK.one, based on 318 user reviews collected here. It is listed under Business Services and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 107 of them were added in the last 12 months. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers appreciate the simple website and straightforward subscription process, making it very easy to switch devices without any major hiccups over the years. People frequently praise the fast and reliable delivery service, noting that packages arrive promptly in safe packaging and well within the expected timeframe. However, some customers also noted minor issues with used devices or unexpected subscription conditions and contract terms. A few reviewers experienced challenges regarding product condition, such as scratches or battery wear, while others faced unexpected repair costs. Despite these occasional hurdles with specific items, the overall journey remains convenient for most users.
Auto-generated from all reviews of this business. For reference only.Hi Nhette, Hassle-free and prompt - just the way we like it! 🙌 Thanks for taking the time to leave us this lovely review. We're so glad everything went smoothly for you. Welcome to Circular - we’re here if you ever need us! -- Team Circular
Since it's a first,subscribing.to Circular.I was skeptical with what is being offered.But I went ahead with it so as to experience whats being offered.So,so far so good,lets see how it panned out.
Hi MoZen, We totally get the healthy skepticism - trying something new can feel like a leap! Thanks for giving us that chance to prove ourselves. We're glad to hear that its been so far, so good 🙌 We’re here to make sure the rest of your Circular journey stays just as smooth (or even better). If there’s ever anything we can do to improve, you know where to find us! -- Team Circular
Great experience.
Hi Sharifah, Thank you for the kind words! We're so glad to hear you had a great experience with us. 😊 If there's ever anything else we can do to make your Circular journey even smoother, just let us know. Enjoy your new subscription! -- Team Circular
I got my phone within the next two days !! Easy approval !!
Hi Grace, We love hearing this! 🎉 Fast delivery ✅ Easy approval ✅ Now that you’ve got your new phone, we hope it serves you well throughout your subscription. Thanks for choosing Circular - we’re thrilled to have you onboard! -- Team Circular
Good, quite easy, trustworthy, economical, sustainable and circular. Only issue: delivery slightly unpredictable (room for improvement)
Hi Kenneth, Thank you for the 5-star review and for summarising our mission so perfectly - easy, trustworthy, economical, sustainable, and circular 🌱📱 We appreciate your feedback on delivery and agree there's room to improve. We're continuously working with our partners to make the process more predictable and seamless. Thanks for being part of the Circular journey! -– Team Circular
It was a great idea at the first I did not know circular can have this plan when I know that so I give a try out on this plan I choosing iPhone 15 and iPhone 16 pro max it was smoothly the phone I am happy with it and the plan too save me from buying the phone price
Hi Jin Lan, We’re so glad you gave Circular a try - and even happier to hear that both the iPhone 15 and iPhone 16 Pro Max journeys went smoothly for you! 🙌📱 It’s exactly why we built this plan: to make top-tier devices more accessible without the heavy upfront cost. Thank you for trusting us - and welcome again to a smarter, more affordable way to stay upgraded. -– Team Circular
This is my first time joining this program, and I think it’s really meaningful. Renting a phone isn't just eco-friendly and good for conserving resources; it also saves me the headache of figuring out how to dispose of my old phone. Plus, I can keep upgrading to the latest models. It’s a total win-win. I’ll definitely recommend it to the people around me.
Hi Chin JT, We couldn’t have said it better ourselves - it is a total win-win! ♻️📱 Thank you for embracing the eco-friendly way to stay updated with the latest tech, without the hassle of disposal or long-term commitment. Your recommendation means a lot to us and helps grow a more sustainable future. We’re so glad to have you with us on this journey! -- Team Circular
Smooth transition, no hassle. At ease in getting a new hp thx u
Hi Nurhamira, We’re so glad to hear the transition was smooth and hassle-free for you - exactly how we hope it feels for every Circular subscriber! 😊📦📱 Thank you for choosing us, and we’re here whenever you’re ready for your next upgrade. -– Team Circular
tks for helping me for approving my subsription from circular.
Hi Jefery, You’re most welcome - we’re glad we could help get your subscription approved smoothly! 🎉 Thanks for being part of the Circular community, and we’re here if you ever need support along the way. -– Team Circular
Circular make my day, this is my second subscription with Circular. I like Circular because they does not lock your phone behind a pin when you scan E-sim bar code and just use the phone normally. Not like other phone Subscription when you scan E-sim bar code the phone automatically locks you can’t used at all. Should you make Subscription with Circular now.
Hi Huan Permana, You just made our day too 😊 Thanks for choosing Circular again! We believe in keeping things simple - no remote PIN locks, no unnecessary barriers, just your phone ready to use whenever you need to switch your SIM cards. Appreciate the trust! -- Team Circular
Fast, settle my problem
Hi Vykers, We’re glad we could sort it out quickly for you! Thanks for the 5 stars and for choosing Circular 🙌 -- Team Circular
App was user friendly and no hassle. It was approved easily as well. Delivery was efficient too.
Hi Rizal, Love hearing this! 🎉 Glad the app made things easy and your delivery went smoothly. Thanks for being part of the Circular family! -- Team Circular
delivery is relatively fast and device is brand new sealed in box
Hi Matthew, Thanks for the review! Glad to hear your delivery was smooth and the device arrived brand new and sealed. Appreciate the support! -- Team Circular
Cheaper than the others Quick delivery
Hi Ida, Thanks for the 5 stars! 🎉 We're glad you found us more affordable - and even happier we got your order to you quickly. -- Team Circular
Fast and good Quality . Good fast proper response from email enquiries.
Hi Micheal, Appreciate the kind words! Fast delivery, good quality, and proper responses - that’s exactly what we aim for. Thanks for choosing Circular! -- Team Circular
Hi Shaikh Abdul Hakam, Thank you for the 5-star review! We're glad to hear your experience with us was fast and reliable - exactly what we aim for. -- Team Circular
Delivery time was good and Delivery guy very professional. Goods Deliver in tip top condition.
Hi Yuen Thong, Thanks for the great review! We're happy to hear your delivery experience went smoothly and the device arrived in perfect condition. We’ll pass the compliment to our delivery partner too! -- Team Circular
Hi Nurhamira, Thanks for the great review! We’re happy to hear your transaction went smoothly. We hope you’re enjoying your new subscription - feel free to reach out if you ever need anything! -- Team Circular
New device at a lower cost compared to older? Why not!! Don't think twice, just subscribe.
Hi Sean, You said it best - why pay more for less? In this economy, a dollar saved is a dollar earned… let alone 12 or 24 months of savings 😎💸 Thanks for choosing Circular. Enjoy the new tech, and holler if you need anything! -- Team Circular 💚
The support I received from the staff when getting clarifications was quick and detailed!
Hi Inderpaul, Thank you for the kind words! We're really glad our team was able to assist you quickly and thoroughly. If you ever have more questions, we're always here to help. Enjoy your subscription! -- Team Circular
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