Circular

Hi Sky King, "Good stuffs" - and good vibes from you too! 😄 Thanks again for the support and the 5-star rating. We're glad to keep delivering value you can count on. -– Team Circular

Hi Yatim Faizal, Appreciate the kind words and 5 stars! 🌟 We're glad to hear that everything went smoothly and the delivery arrived on time. Thank you for choosing Circular - we’ll continue to deliver on our promises. -– Team Circular

Hi Sky King, Short and sweet - we love it! Thank you for the 5 stars and for being a part of the Circular community. If you ever need help or have feedback, we’re always just a message away. -– Team Circular

Hi Rudy, We’re so glad to hear you’re happy with your new phone and the deal you received! 🎉 Glad our Merchant Partner - Mister Mobile, made the collection smooth and convenient too - that’s exactly what we aim for with our retail collaborations. Thanks for being part of the Circular community. Enjoy your subscription! -- Team Circular

Hi Easan, Thanks for sharing your experience - we’re sorry to hear things didn’t go as expected. Just to clarify: we don’t have a “24-hour to respond” policy. If you received a message suggesting urgency and weren’t able to reply in time, we understand how that might have felt abrupt. That said, we’re committed to reviewing any communication breakdown - including whether your case was closed too early or if follow-up from our side was lacking. It’s also worth noting that Damage Cover isn’t something you need to buy - it’s included with all Circular subscriptions at no additional cost. Like an insurance policy, it does require customers to complete a few simple steps (such as submitting a repair invoice) so we can properly assess and reimburse eligible claims. If you’d be open to it, we’d love to take another look. Please email us at [email protected] with reference ID "14350" so we can investigate further and make things right. -- Team Circular

Hi Kate, Thank you for the lovely review! We’re so happy to hear the order and delivery process was smooth from start to finish - that’s exactly the experience we aim to deliver every time. Enjoy your new subscription! 💙 -- Team Circular

Hi Hairul, Appreciate the kind words! We’re glad you had a fuss-free experience - from choosing your phone to knowing support is there when needed. That’s exactly how we want it to feel. Thanks for being part of the Circular community 💙 -- Team Circular

Hi Syafiq, Thanks for the 5 stars! We’re all about making it fast and convenient - glad it worked out well for you 🙌 -- Team Circular

Hi Stephanie, Thanks for taking the time to leave a review. We believe your feedback may be referring to the order placed on 2 Dec (AzZeJrV4EAh9427SC) and later cancelled on 12 Dec due to a stock availability issue. While we were still within our SLA (delivery by 26-December), we acknowledge that the delay in notifying you wasn’t ideal - and we’re truly sorry for the inconvenience. That said, you’ve placed a total of 5 orders with Circular - and 4 of them were delivered on time, including your approved order on 2 Dec which was fulfilled by 6 Dec. A service recovery coupon was also extended when we notified you about the out-of-stock item. We understand how frustrating it can be when an order doesn’t go through, especially after multiple successful ones. Our team did our best to make things right, and we’re continuously working to improve stock accuracy and communication. Thank you for being a returning customer, and we hope to serve you better in the future. Warm regards, Team Circular

Hi Sky King, We’re glad you found us to be a great alternative to high upfront costs! Thanks for the 5 stars - enjoy your subscription and stay in touch if you ever need anything 💬 -- Team Circular

Hi Siti Nur Ai’eshah, So glad to hear your delivery arrived ahead of schedule and everything went smoothly! We’re happy you're loving your brand new device - thank you for the 5-star review and for being part of the Circular community 💚 -- Team Circular

Hi Khairuddin, Thank you so much for the kind words and continued trust in Circular! We’re glad to hear that our team was able to support you promptly - we’ll definitely pass the kudos on to them. Looking forward to serving you again! -- Team Circular

Hi S J, We truly appreciate your kind words and continued support! It means a lot to know that you found the upgrade process smooth and our communication clear - that’s exactly the experience we aim to deliver. Thanks for being part of the Circular community! -- Team Circular

Hi darthquil, Wow - thank you for the incredibly kind words! We’re thrilled to hear that our team’s responsiveness and attention to detail made a difference. It’s feedback like this that keeps us going. Appreciate the recommendation and your trust in us! -- Team Circular

Hi Nur Huda, Your continued trust means the world to us - thank you for being with Circular for over 2 years and 3 subscriptions strong! We’re constantly working to expand our options, and your feedback reminds us why we do what we do. 🙌 -- Team Circular

Hi Kong Beng, Thank you for your kind review! We're glad you found the subscription affordable - as for the Apple Watch, we're still exploring the best way to offer wearables through Circular. Appreciate your interest, and we’ll be sure to update our catalogue if that changes! -- Team Circular

Hi Jason, We’re so glad you loved the process! Thanks for placing your trust in Circular. We’ll be here for your next upgrade. 😊 -- Team Circular

Hi Cuong, Short and sweet - we like it too! 💚 Thanks for being part of the Circular community. -- Team Circular

Hi Zul, You explained it so well - we might just borrow your words and quote you for our Swap program 😄 We’re thrilled the swap was fast and fuss-free for you. That’s exactly what we aim for, especially for customers who love to upgrade regularly. Enjoy your iPhone 17 Pro Max! -- Team Circular

Hi Lia, Love to hear that the approval process was lightning fast for you ⚡ Thanks for choosing Circular - we’re glad to have you on board! -- Team Circular