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Home & Garden

Ode à la Rose

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200 reviews

4.5200 reviews
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About Ode à la Rose

Data updated
Website
odealarose.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
95% (21/22)
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About this business

Ode à la Rose is a one-of-a-kind florist that provides flower delivery with a French touch. Our flower bouquets are made with only the freshest flowers and we offer same day delivery in New York City, Chicago, Los Angeles, Austin, Miami, and Washington DC. We also offer next day delivery nationwide.

Written by the business, not verified by us.

Is Ode à la Rose legit?

Ode à la Rose (odealarose.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning flower arrangements, noting that products look exactly as pictured on the website and arrive remarkably fresh. People also deeply appreciate the prompt and reliable delivery service, alongside incredibly helpful features like receiving a preview photo of the actual arrangement before dispatch. Some reviewers were not happy with occasional delivery delays or situations where orders failed to arrive on the scheduled date. Additionally, a few customers noted receiving wilted flowers or specific arrangements that did not look as vibrant and robust as advertised online.

Auto-generated from all reviews of this business. For reference only.

What people say

I would have given a 5 see above

I would have given a 5, but the flowers were never received... NOT YOUR FAULT, I gave the wrong address! but my sister never got the flowers. That unpleasant situation does not lessen my appreciation for your company's professionalism. I will have to make another order soon so I can find out if the flowers are as great as the customer service! :)

It would be helpful if you call or text…

It would be helpful if you call or text the recipient that they have a delivery because the flowers sat on the front porch for a day and a half in the sun because the recipient enters the house through the garage. After I told her to look on the front porch she found the flowers. She was thrilled and said they were well packed but we don't expect them to last as long as they should. A call/text would counteract that situation. Thanks.

This website is a scam

This website is a scam. Paid $185 for a beautiful peony bouquet and vase, they only delivered the peonies, no vase. Not clear at all that the vase is not included, so paid $185 for 15 stems of peonies. Ordered for a new mom that had to cut the flowers and arrange them herself 2 days postpartum, customer service was not helpful at all. Would never use this company again.

Reply from Ode à la Rose2026-07-20

Hi Logan, We’re very sorry the gift did not meet your expectations, particularly since it was intended for a new mother. We do want to clarify that our product pages clearly state directly above the vase selection that the vase is optional and that the vase shown in the product photo is not included. Customers can then choose from the available vases, each of which is listed with its additional price. No vase was selected or charged for on this order, so the bouquet was delivered in our signature gift box as ordered. Our bouquets are delivered hand-tied and ready to be placed in water, although the stems may need to be trimmed to fit the recipient’s vase. We understand that this was still inconvenient for the recipient given the circumstances, and we’re sorry that your interaction with our team left you feeling unsupported. We appreciate the feedback and regret that this experience caused you to lose confidence in us.

Late and dead flowers. Terrible experience.

Flowers arrived 2 days late and were wilted and dead. Ordered for a Saturday delivery as listed as an option on their website, when they didn't arrive I was told that they don't do weekend delivery. Flowers were shipped on Wednesday and only delivered on Monday. For over $140 you would think they'd have better customer service and logistics. Will never order here again.

Reply from Ode à la Rose2026-07-20

Hi RayJ We’re very sorry your flowers arrived two days late and in poor condition. We do offer weekend delivery, and your order was accepted and shipped for the requested Saturday delivery date. Unfortunately, FedEx delayed the shipment until Monday, which also affected the quality of the flowers upon arrival. We are also concerned by the statement that you were told we do not deliver on weekends, as that is not our policy and would not be accurate. We are reviewing the communication to understand what may have caused that confusion. Regardless of the reason for the delay, you paid for flowers to arrive fresh and on time, and that did not happen. A member of our management team will be contacting you directly so we can resolve this properly.

We’re not delivered the day they…

We’re not delivered the day they scheduled for

Reply from Ode à la Rose2026-07-14

We’re sorry the delivery was not completed on the originally selected date. Our courier attempted delivery during the scheduled window, but there was no response at the buzzer or phone number provided. We emailed at the time to keep you updated and successfully completed the delivery the following day. We understand the delay was disappointing and appreciate your feedback. Someone from our team will reach out for further assistance.

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