Olivenorma (olivenorma.com) has a 3.3 out of 5 rating on OK.one, based on 387 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 34% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the beautiful craftsmanship, stating that the products match the lovely pictures and add a wonderful decorative touch to their homes. People also appreciate the extremely helpful support team, noting that representatives respond quickly, communicate clearly, and resolve any arising concerns quite efficiently.
Some reviewers were not happy with long delivery times, noting that packages take many weeks to arrive and frequently ship from overseas locations. Others mentioned that certain items looked completely different from the online descriptions, appearing cheaply manufactured or failing to meet reasonable expectations.
Auto-generated from all reviews of this business. For reference only.
I ordered the oil dripped clear quartz ring… There are no actual crystals in this ring it’s some kind of white glittery paint. Very disappointing
Reply from Olivenorma2023-06-01
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
I received a ring i did not! order!!! It was very cheap looking and i only want the ring i payed for. Of course!
I sent pictures and your company gave me a refund of the shipping costs of 5 euro and a discount 20%for my next order 😵💫 but I still lost my 25 euro!!! And of course i will never by anything from you, because you don't receive what you paid for...
Do you understand????
Reply from Olivenorma2023-06-02
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Despite the label on the boxes, both rings were the wrong size. This is trivially easy to demonstrate using standard ring sizing tools. When I contacted customer service about this, with photographic support, they told me I did get the right sizes.
Reply from Olivenorma2023-06-01
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
They are horrible. The description doesn't match at all with the depiction on the website. I bought earrings, but they are not natural stones. They are plastic and those kind of stones made for the plastic crowns toys for girls. Now I am waiting for my refund, but they kinda delay. I highly not recommend. They are a scam.
Reply from Olivenorma2023-05-30
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
I was hopeful because I trusted completely and ordered 4 Moldavite pendent. they can't possibly be Moldavite. way too light in color. or very light green. everything else is beautiful except I cannot believe it's Moldavite it looks more like green fluorite. I cannot give these as gifts
Reply from Olivenorma2023-05-29
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
I purchased a ring which is actually garbage, no where near what the description says. It looks very cheap.
It gets worse, my finger turned green, they started by offering me 5.00 , we chatted back and forth with ridiculous offers and my counter offer of full amount 50.00 for a ring that's trash. Final offer 😆 40% off my invoice, that's 9.00. I said no, I'm calling my bank and BBB.
Reply from Olivenorma2023-05-29
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Copper ring, already rusty
Was supposed to be clear quartz, nope, its white epoxy
Box is beautiful, velvet pouch is amazing. But jewelry is trash
Reply from Olivenorma2023-05-25
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
I purchased what was supposed to be an amethyst and moldavite ring. It was much larger than I expected, but it was fluorite, not Moldavite. Ripoff
Reply from Olivenorma2023-05-23
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Avoid. Item photos are deceptive and product quality is terrible.
I ordered the Thin Birth Flower Custom Necklace (June) for a gift. When I received the item, it looked nothing like the product displayed on the website, and it was incredibly cheap looking. I was extremely disappointed.
I contacted the seller to make them aware of the issue. They would not provide a refund or a shipping label to return the item back to their location in China.
I would strongly avoid this business.
Reply from Olivenorma2023-05-16
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Quality is absolutely horrendous (cheap plastic) and it took a ridiculous amount of time to arrive don't waste your money.
Reply from Olivenorma2023-05-11
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Olivenorma is a really good online shop I ordered matching rings for me and my friends and they got here a little late but they turned out really nice and look amazing also the candles smell amazing
False advertising.
I ordered the name engraved rings. The band was silver with the names and the band with birthstones was supposed to be rose gold. It came in and everything was silver. It also didn't fit and I used the guide before ordering. When I wanted an exchange they told me postage would be expensive and it would be likely to get lost in transit. They eventually gave me an address in China and it was a paragraph long address.
They told me I ordered what I got. The picture with 2 different colored bands is what interested me in the first place.
Very dis satisfied.
I ordered a pyramid for a gift. It showed delivered on the the 26th. There's no number to contact anyone. I keep getting the run around. Olive Norma.... where is my gift. Or a refund something
Reply from Olivenorma2023-03-28
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
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