Omio (omio.com) has a 4.0 out of 5 rating on OK.one, based on 214 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 74% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 2% of negative reviews. Last updated 2026-08-10.
Hi Ravish, Thank you for your positive feedback, we really appreciate it. We’re glad to hear everything worked well for you and that you had a pleasant experience using Omio. We’d be happy to support you again on your future travels. Kind regards, The Omio Team
1 star for Omios support system. Impossible to speak to another human being, the only thing they have is that AI chat bot which could not solve my issue. Really disappointed.
Hi alexa, Thanks a lot for the awesome review! We’re really glad everything went smoothly for you. It’s great to hear that you had a good experience with Omio. Hope to join you on another trip soon! Kind regards, The Omio Team
Hi Erman, Thank you very much for your kind words and for sharing your experience with us. It is always rewarding to know that our efforts have made a meaningful impact. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
Hi Gabriel, Thank you very much for taking the time to leave such a positive review. We’re happy to hear that your experience with Omio went smoothly and that everything met your expectations. We look forward to accompanying you on your future travels. Kind regards, The Omio Team
Hi Jenny, Thank you very much for taking the time to leave such a positive review. We’re happy to hear that your experience with Omio went smoothly and that everything met your expectations. We look forward to accompanying you on your future travels. Kind regards, The Omio Team
Booked a train through them, the service provider cancelled the train and send an email. Omio still showed the train as going and was not responsive. On the day of travel, I was finally able to reach them, they said they didnt know about any cancellation and I had to prove that it would not drive. Now I have to wait 6 weeks for compensation, and have no train.
Easy and simple booking process
Hi Matt, Thanks so much for your kind words! We’re thrilled to hear you had a great experience with us. Your feedback truly means a lot to the team, and we’re happy to have been part of your journey. Can’t wait to help you plan your next trip! Kind regards, The Omio Team
Hi Yang, Thanks a lot for the awesome review! We’re really glad everything went smoothly for you. It’s great to hear that you had a good experience with Omio. Hope to join you on another trip soon! Kind regards, The Omio Team
Shitty system not easy to get back to edit previous screen really sucks
Hi Nick, Thanks a lot for your great review! We’re really glad that everything went smoothly and that you were satisfied with your experience. We hope to travel with you again soon. Kind regards, The Omio Team
First time Amtrak rider. Experienced a warning to rebook my travel due to mechanical changes. Caused a bit of frustration getting a new train booked, then system cancelled both trips. Had to obtain help booking from the info desk at the station for an additional $40. A little suspicious considering the same train was booked. If I travel by train again, I will not fall for the scam.
Hi Sandy, Thanks a lot for the awesome review! We’re really glad everything went smoothly for you. It’s great to hear that you had a good experience with Omio. Hope to join you on another trip soon! Kind regards, The Omio Team
Call handler was very polite and helpful and was able to solve my problem of requesting a refund quickly and effectively.
Hi Yogesh, Thanks so much for your kind words! We’re thrilled to hear you had a great experience with us. Your feedback truly means a lot to the team, and we’re happy to have been part of your journey. Can’t wait to help you plan your next trip! Kind regards, The Omio Team
Customer service was great, able to give me a hand with an incorrect booking that the app itself was no help with. Thanks again to Luthando for all his help!
Hi Adam, Thank you very much for taking the time to leave such a positive review. We’re happy to hear that your experience with Omio went smoothly and that everything met your expectations. We look forward to accompanying you on your future travels. Kind regards, The Omio Team
hard to select 3 senior when there is an adult already selected because bad birth date
Hi Alejandro, Thank you for taking the time to share your thoughts with us. We’re pleased to hear that your experience with Omio was a good one and that your trip went as planned. We look forward to helping you with your next journey. Kind regards, The Omio Team
I think, Omio is perfect any trip.
Hi Gyula, Thank you for your review! We greatly appreciate that you took the time to leave a nice comment about your experience with us. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
Very Good. Thank
Hi Laura, Thank you very much for your kind words and for sharing your experience with us. It is always rewarding to know that our efforts have made a meaningful impact. We look forward to accompanying you on your future travels! Kind regards, The Omio Team
Hi Luciano, Thanks so much for your kind words! We’re thrilled to hear you had a great experience with us. Your feedback truly means a lot to the team, and we’re happy to have been part of your journey. Can’t wait to help you plan your next trip! Kind regards, The Omio Team
Good experience. Only issue was there were 2 ways to protect your trip which was confusing.
Hi Joan, Thanks a lot for your great review! We’re really glad that everything went smoothly and that you were satisfied with your experience. We hope to travel with you again soon. Kind regards, The Omio Team
214 reviews matching