Get Funded OnDeck has been helping small businesses access fast, reliable financing since 2006. As a leading online small business lender, OnDeck provides trusted funding solutions designed to help business owners manage cash flow, cover expenses, invest in growth, and move their businesses forward with confidence.With a quick online application process and funding available in as little as 24 hours for eligible businesses, OnDeck helps business owners access capital without the delays often associated with traditional banks.What does OnDeck offer?OnDeck offers business financing designed for speed and simplicity. Funding options include:Small Business LoansBusiness Line of CreditBusiness Term LoanFree Business Credit Score CheckHow can OnDeck funding be used?Businesses use OnDeck's quick funding for working capital, payroll, inventory, equipment, marketing, expansion, seasonal expenses, and unexpected costs.Why choose OnDeck?Quick online application process with no hard credit pulls.Funding available in as little as 24 hours for eligible businesses.Transparent financing options with clear terms.Business credit bureau reporting to help build business credit history.Dedicated customer support.Trusted record of serving small business owners nationwide since 2006.Experience delivering over $25 billion in funding to businesses across a wide range of industries.Whether you're planning a major investment or just need extra working capital, OnDeck helps small business owners access fast and straightforward financing to keep moving forward.Learn more about OnDeck at ondeck.com.Same-Day Funding is only available Monday – Friday before 10:30 a.m. ET. If checkout is done before 10:30 a.m. ET, funds will typically be available by 5 p.m. local time the same day. If checkout is done after 10:30 a.m. ET, or on a weekend or bank holiday, it will not qualify for Same-Day Funding and funds will be deposited within 2 – 3 business days.
Written by the business, not verified by us.OnDeck (ondeck.com) has a 4.7 out of 5 rating on OK.one, based on 136 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, professional, and dedicated to guiding them smoothly through various funding choices. People consistently appreciate how simple and fast the online platform and loan application process are for their growing small businesses. Some reviewers were not happy with the customer service regarding communication issues and unreturned phone calls when seeking assistance. A few consumers noted that getting direct support or reaching someone on the phone proved difficult when trying to resolve specific account details. Others mentioned experiencing delays and broken promises after initial approvals were granted.
Auto-generated from all reviews of this business. For reference only.Patsy Garcia ran a seamless process. Thank you very much, Pasty, and to her extended team at OnDeck. I'm very grateful for your service.
We're so glad to hear that you had a seamless experience with our team. We truly appreciate your kind words and are grateful for your positive feedback!
Great service Helpful and easy to work with it
We're happy to hear that our service was helpful and easy to work with. Thank you for your positive feedback!
Shady lending practices - BEWARE! I got a great offer from OnDeck that included 100% interest forgiveness in the first 30 days. Sounds too good to be true? Yup. I paid the full balance of the loan last week, just 3 weeks into the loan period. The loan balance still showed the interest based on the full term of the loan, so I called 2 days ago to get support. I got dropped in a general VM box and no one returned my call. Today, they took ANOTHER weekly payment out. I called several times and finally received a different support number. They said that I was supposed to call for a loan payoff - first time I'm hearing this and no documentation on the website, including the payment screens. Now they're saying I have to wait 2 more days to GET MY PAYMENT REFUNDED, then call back to do the payoff. That process will put me beyond the interest forgiveness period and cost me 4.6% of the loan in interest for just the first month. This is a complete breech of contract. DO NOT DO BUSINESS WITH THESE PEOPLE!
Hi Greg, Thank you for bringing this to our attention. We’d like to look into this further and have reached out via Trustpilot to request a few additional details so we can locate your account and investigate. Once we receive that information, we’ll follow up accordingly. We appreciate your time.
I had a great experience working with Amanda R. She was kind and knowledgeable, offering the best solution for my business at this time. She not only provided timely communication, but made sure that I felt supported and understood each step. It was a quick and simple process to secure our business line of credit, and I am grateful for her guidance.
We're thrilled to hear you had such a positive experience! It's wonderful to know that our team provided knowledgeable support and timely communication, making the process quick and simple for your business. We appreciate your kind words.
Amanda R. was very helpful and answered all my questions clearly. It was very easy to work with her and she help to resolve a glitch in the software preventing my new account setup.
We're happy to hear our team member provided such clear assistance and helped resolve the software glitch for your new account. We appreciate your positive feedback!
I was able to get the line of credit I needed to maintain a flow in my business. This decreased stress and allowed me to pay my team on time. Pasty was and is very helpful she answered all of my questions.
We're so pleased to hear that you were able to secure the line of credit needed to maintain your business's flow. It's wonderful that this helped decrease stress and allowed you to pay your team on time. We're glad our team member was very helpful and answered all your questions.
We're so happy to hear that our service and communication met your expectations. We truly appreciate your kind words!
Enzo has been great! Super easy process, and OnDeck has been super generous and is nowhere near pushy when it comes to agreeing to a loan. I love them
We're so happy to hear that your experience with us was easy and that you found our team to be helpful and not pushy. We appreciate your kind words!
The process was fast and also easy to log into the portal to request your funds. Nothing difficult on this process! Thank you Janice Cobb for your great assistance!
We're so glad to hear that you found the process fast and easy to log into the portal to request your funds. We appreciate your positive feedback!
Reis G. was very helpful and attentive!
We are so glad to hear that our team member provided such helpful and attentive service. We truly appreciate you sharing your positive experience with us.
Tommy did great and it was super easy to get funding with him. He broke everything down and I was able to understanding the whole transaction.
We're so glad to hear that you found the funding process super easy and that everything was clearly explained. It's wonderful to know you understood the whole transaction!
Tom was informative and professional. He made the whole experience smooth easy to understand.
We're so glad to hear that your experience was smooth and easy to understand. We appreciate your positive feedback!
It was easy ,fill out paperwork and 24 hours get your money
We're happy to hear that our process was easy and efficient for you. We appreciate your positive feedback!
Interest way too high terms way too short I guess I knew all of this to begin with, but I guess it came as a shock in the end
Hi, Thank you for sharing your feedback. Our goal is to provide transparent financing options. We ensure all terms, including total cost and repayment schedules, are clearly outlined and accepted before any funds are disbursed so business owners can make informed decisions. If you have questions, our Customer Service team is available at (888) 556-3483.
The people working with me made it a great experience. They came through for me and were very very helpful. Looking forward to working again with them in the future if needed.
We're thrilled to hear that our team provided such a positive and helpful experience for you! We truly appreciate your kind words and look forward to assisting you again in the future if needed.
The whole experience was a good one. I was a little apprehensive. Amanda R. was very easy to talk to, especially it being a stressful situation. She was informative and empathetic which I truly do appreciate. The process was smooth and clear on what items were needed.
We're so glad to hear that your experience was a positive one, especially given the stressful circumstances. We appreciate your kind words about our team member's helpfulness and clear communication. We always strive to make processes smooth and understandable for everyone.
I rarely leave negative reviews, but this experience has been beyond frustrating. I spent several days trying to speak with someone to pay off my account. I called multiple times, and each time I was told that someone would return my call within 48 hours. That never happened. Instead, the company chose to respond by email, completely ignoring my repeated requests for a phone call. During that time, interest continued to accrue on a loan I was actively trying to pay off. Customer service appears to have no accountability. There was no way to speak with a supervisor, and the representatives I spoke with simply repeated the same promise that someone would call me back—which, in my experience, never happened. When you're dealing with financial matters, timely communication is essential. Being unable to reach anyone while trying to resolve an issue is unacceptable. It felt as though providing meaningful customer support became an afterthought once I became a customer. I expected professionalism and basic courtesy. Instead, I experienced broken promises, poor communication, and an apparent unwillingness to speak directly with me despite my repeated requests. Based on my experience, I cannot recommend this company. If responsive customer service is important to you, I would strongly encourage you to consider other options.
Hi Jeanette, thank you for sharing your feedback, and we apologize for any inconvenience you have experienced. We can confirm that our Complaints and Disputes Team has already reached out to you directly to address your concerns and work toward a resolution. Please feel free to reply to that team's direct outreach if you have any follow-up questions. We appreciate the opportunity to make things right with you!
We're happy to hear that our funding process was quick and easy for you. We appreciate your positive feedback!
Great partner helped me out so much thank you!
We are so happy to hear that we were able to provide you with such a positive experience. Thank you for your kind words!
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