About OnDeck
Data updated- Website
- ondeck.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 136 reviews
- Replies to negative
- 91% (10/11)
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About this business
Get Funded OnDeck has been helping small businesses access fast, reliable financing since 2006. As a leading online small business lender, OnDeck provides trusted funding solutions designed to help business owners manage cash flow, cover expenses, invest in growth, and move their businesses forward with confidence.With a quick online application process and funding available in as little as 24 hours for eligible businesses, OnDeck helps business owners access capital without the delays often associated with traditional banks.What does OnDeck offer?OnDeck offers business financing designed for speed and simplicity. Funding options include:Small Business LoansBusiness Line of CreditBusiness Term LoanFree Business Credit Score CheckHow can OnDeck funding be used?Businesses use OnDeck's quick funding for working capital, payroll, inventory, equipment, marketing, expansion, seasonal expenses, and unexpected costs.Why choose OnDeck?Quick online application process with no hard credit pulls.Funding available in as little as 24 hours for eligible businesses.Transparent financing options with clear terms.Business credit bureau reporting to help build business credit history.Dedicated customer support.Trusted record of serving small business owners nationwide since 2006.Experience delivering over $25 billion in funding to businesses across a wide range of industries.Whether you're planning a major investment or just need extra working capital, OnDeck helps small business owners access fast and straightforward financing to keep moving forward.Learn more about OnDeck at ondeck.com.Same-Day Funding is only available Monday – Friday before 10:30 a.m. ET. If checkout is done before 10:30 a.m. ET, funds will typically be available by 5 p.m. local time the same day. If checkout is done after 10:30 a.m. ET, or on a weekend or bank holiday, it will not qualify for Same-Day Funding and funds will be deposited within 2 – 3 business days.
Written by the business, not verified by us.Is OnDeck legit?
OnDeck (ondeck.com) has a 4.7 out of 5 rating on OK.one, based on 136 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 91% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, professional, and dedicated to guiding them smoothly through various funding choices. People consistently appreciate how simple and fast the online platform and loan application process are for their growing small businesses. Some reviewers were not happy with the customer service regarding communication issues and unreturned phone calls when seeking assistance. A few consumers noted that getting direct support or reaching someone on the phone proved difficult when trying to resolve specific account details. Others mentioned experiencing delays and broken promises after initial approvals were granted.
Auto-generated from all reviews of this business. For reference only.What people say
Jordan was very professional
Jordan was very professional, answered all of our questions and made the process effortless. Highly recommend.
Reply from OnDeck2026-08-03
We're so pleased to hear that your experience was effortless and that all your questions were answered. Thank you for your high recommendation!
Very easy and smooth for a busy entrepreneur
It is very simple to navigate the website. Make payments and the whole process My rep Reis is great. He explained the whole process and it is exactly as he described.
Reply from OnDeck2026-08-03
We're so glad to hear that you found the website easy to navigate and the entire process simple. It's wonderful to know that our representative provided clear explanations and that your experience matched what was described.
Amanda r
Amanda r. Was so helpful and helped me secure a loan fast, easy and without any issues!
Reply from OnDeck2026-08-03
We are so glad to hear we could help you secure your loan quickly and easily. Thank you for sharing your positive experience with us.
Great Experience
Amanda was both professional and informative. Excellent experience. Thank You.
Reply from OnDeck2026-08-03
We're so glad to hear about your excellent experience. We appreciate your kind words and positive feedback.
It was a smooth process.
It was a smooth process. Amanda R. explained every steps and help me navigating through. Excellent work!
Reply from OnDeck2026-08-03
We're so glad to hear that the process was smooth for you. We appreciate your kind words about our team member's assistance in guiding you through each step. Thank you for your positive feedback!
Great experience
Great, user friendly experience. Reis was very helpful in helping me secure a loan with On Deck as well as providing important details in an efficient manner.
Reply from OnDeck2026-08-03
We're so glad to hear about your positive experience! We appreciate your kind words about our team member's helpfulness and efficiency in securing your loan.
On Deck I believe was very easy to work…
On Deck I believe was very easy to work with. I worked with Jordan and it was nice to be able to talk with someone to discuss options that made the most sense. I like that On Deck does a good job with helping small businesses especially in their first two years.
Reply from OnDeck2026-08-03
We're delighted to hear that you found it easy to work with us and that our team was able to help you explore the best options. We're especially glad to support small businesses in their early stages. Thank you for your positive feedback!
Jordan really helped me along .
Jordan really helped me along and explained the details in a no nonsense way that I understood and appreciated. Jordan also answered all of my questions quickly and, again easy to understand. I would absolutely want work with Jordan in the future and I would definitely recommend Jordan to others looking for loan options.
Reply from OnDeck2026-08-03
We're so pleased to hear that our team member provided clear explanations and answered all your questions effectively. It's wonderful to know you'd recommend us and want to work with us again!
Superb
Excellent job by Jordan, very helpful and informative. Thanks
Reply from OnDeck2026-08-03
We're so glad to hear about your positive experience and that our team was helpful and informative. We truly appreciate your kind words!
Want to thank Jordan for all his help…
Want to thank Jordan for all his help and clear explanation of the process's till funding. Great experience!
Reply from OnDeck2026-08-03
We are delighted to hear that you had a great experience and found the process clear and helpful. Your positive feedback is much appreciated!
The process was very streamlined and simple!
The process was very streamlined! I would highly recommend using OnDeck for working capital needs. Our Lending Advisor, Patsy Garcia, went above and beyond to make this convenient, well-explained, and worked with our crazy schedules through emails and phone calls. For something that can be very stressful, this was very simple, and we are extremely happy with the process! Thank you, Patsy!!!
Reply from OnDeck2026-08-03
We are so pleased to hear that the process was streamlined and simple for you. It's wonderful that our lending advisor made everything convenient and clear, working around your schedule. We appreciate your high recommendation!
Jay Webbs
Very timely, competent service. Jay made the experience as smooth as possible.
Reply from OnDeck2026-08-03
We're so pleased to hear that you received timely and competent service. We appreciate you sharing your positive experience!
Jourdan was very patient and…
Jourdan was very patient and informative. It was a pleasure working with him on my loan
Reply from OnDeck2026-08-03
We're delighted to hear that you had such a positive experience with us. We appreciate your kind words about our team member's patience and helpfulness. Thank you for your feedback!
Simple
Simple, easy, and up-front. Everything you want this to be, could not recommend them more, Amanda R. was extremely helpful in getting everything up and running!
Reply from OnDeck2026-08-03
We're so pleased to hear that your experience was simple, easy, and straightforward. It's wonderful that our team member was extremely helpful in getting everything set up for you!
Jordan was amazing to work with
Jordan was amazing to work with. He made it easy and made sure I got everything in on time. I really appreciate the hard work to help grow my small business.
Reply from OnDeck2026-08-03
We're so pleased to hear that our team member made the process easy for you and helped you meet your deadlines. We appreciate your kind words and are happy we could assist in growing your small business!
Easy process
Easy process, Jordan was most helpful, gave us different options to fit our needs.
Reply from OnDeck2026-08-03
We're happy to hear our process was easy and we provided helpful options. We appreciate your feedback!
Great Experience
The whole process went smoothly and quickly. Leanna is very knowledgeable, helpful, answered all of my questions and paid attention to the details. I have no hesitation in recommending OnDeck.
Reply from OnDeck2026-08-03
We're thrilled to hear that the entire process was smooth and quick for you. We're glad our team member was knowledgeable, helpful, and attentive to detail. We appreciate you recommending us!
Had a good experience with business…
Had a good experience with business funding. Joe G. was timely and went over multiple products so I could select the best for my business' needs. Thank you!
Reply from OnDeck2026-08-03
We're so happy to hear that our team provided such a positive experience and helped you find the best funding solution for your business! We appreciate your kind words.
Great way to get fast funding for your…
Great way to get fast funding for your business when needed. Jordan is awesome to work with, he is knowledgeable and gets the job done!
Reply from OnDeck2026-08-03
We're so glad to hear that you had such a positive experience with our team and that you found our funding process helpful for your business needs. We truly appreciate your kind words!
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