OptiContacts.com

My reorder arrives within a week and…

My reorder arrives within a week and their prices are competitive for reorders. Out of so many contacts websites, they are the best!

Hey got order fast was happy ,for that…

Hey got order fast was happy ,for that , but where's my free gift my glasses I picked , really wanted them

First timer

It was easy to use and add my info. I have never order contact lens online. I hope the experience is overall great, but I won't know untill I recieve my contacts.

Good experience with exception of Vision Insurance Benefit.

When I first started my order of 1 box each it added my Vision Insurance Benefit of $130 but that was the benefit for "Frames" NOT Contacts which were $150. When I tried to communicate with the "Chat" person he told me he couldn't change it, I would just have to submit the receipt to my insurance company. Funny how another contact company was able to the the $150 amt.

Easy to navigate and download…

Easy to navigate and download prescriptions. Good service.

Will never order from these crooks

Will never order from these crooks, they lure you in with online offers then when I process the processing fee was $81.47 bringing the price higher than competitors. Disgusting business ethics.

They originally charged me $202

They originally charged me $202. For my contacts and I called them because they were changing my order and it would cost $435. I canceled my order and thank goodness I was able to. Do not do business with this company.

Excellent service,very fast,offered a…

Excellent service,very fast,offered a promo code,can automatically send refills to my home

Easy to do

Easy to do, quick, price was good.

Poor advertising and business…

Poor advertising and business practices, advertise one price but add bogus $60 processing fee at the end

So this is my first time ever ordering…

So this is my first time ever ordering contacts online. When I think of companies like this I always think, too good to be true or I'm going to get expired contacts because you get what you pay for. This whole experience was great. I received my contacts within five business days, the purchasing and adding my prescription was seamless. Above all my contacts were cheap. This is a recommended buy for anyone thinking about going through a company like OptiContacts.

Awful. Deceptive

Awful. Deceptive pricing. A $70 processing fee. And $12 shipping. Awful.

Quick and very easy to understand and…

Quick and very easy to understand and follow along with

Honestly never had a better experience…

Honestly never had a better experience with a slightly difficult issue before. They took care of me right away & have gained a customer for life - I'll never buy from another primary contact lens company ever again. Thank you so much for making this as seamless as possible, give these guys a shot they are the real deal.

Deceptive Pricing -- "Service Fees" double the price!

Deceptive Pricing -- "Service Fees" double the price! And they do the best they can to hide the service fees until the very last check out step. (On one prior screen, they are listed, but you can't see them unless you page down.) Other sellers -- Like EZContacts -- include all the fees in their prices and don't attempt to hide them to the last screen.

This company is terrible

This company is terrible. I have yet to receive my original package that was ordered 02/04 or the replacement package that was sent a week later and supposedly expedited . It is now 02/15 and still no contacts. The tracking information they supply through USPS has been invalid both times. My delivery date continues to get pushed back everytime I check the status. I will NEVER order from this company again and would absolutely never recommend anyone order anything from here. I haven’t been able to see in almost two weeks due to this companies negligence. I want my money back but of course they give you the run around with that too. 0/10 would neverrrrrr recommend. Do your research and find a better company. I’ll be going back to 1-800 contacts, prices may be higher but I’ve never had an issue and my orders always arrive when they say.

good company.

Don't use autoship!

Don't use autoship!! I used it originally for a little bit of discount and I cannot get them to cancel it. I got no notification it was about to ship until the order was placed. I went through this 6 months ago and I cancelled it then. Today another auto ship email saying order was placed. No email saying it was going to happen before it happened. Now my bank account is negative because I didn't budget for this expense and they gave no warning. Zero stars

Use your intuition

Use your intuition, instincts. Decided not to order. Tried to use 30 percent off discount code for soft contacts. Each time (tried 3 times) got a “code invalid” reply. Used online chat the first time to ask for help. Representative told me to email problem to Customer Service. Customer Service via email only responds every 24 hours, not promptly. Am done trying to order contacts. No one called or emailed me initially to say I accidentally ordered non toric lenses. I was informed during my 3rd email from them. No one cares to help or look into anything. Tried using discount code for final, third time yesterday morning, got a response back saying “too many bad voucher codes”. I never ordered from Opticontacts and am staying away from them. Just beware.

Charged $216 for 12 contact lens - higher than any other company

This is my second review of Opticontacts. I was on auto-ship, which I have now cancelled. I believe they get you to subscribe to auto-ship and then they can charge whatever they want. I was charged $116/box (6 contact lens). They also added a $20+ "handling fee" - this is how they make up their "discounts". Per the rep I spoke to several years ago. I have tried to stick with them over the years, but this last price gauging is absolutely ridiculous. It's the literal highest I have ever paid for contacts, including through them.