lost a checkout order somehow when I…
lost a checkout order somehow when I went back to continue shopping
About OUKU
Data updated- Website
- ouku.com
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 361 reviews
- Replies to negative
- 9% (31/339)
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About this business
At OUKU, we are not just a men's wear brand- We are friends to all men who cherish life and adventures. Our mission is simple: to design clothing that makes you feel confident, stylish, relaxed, and ready to take on the world. We prioritize quality over quantity, we hope to bring everyone high-quality fashion men's wear at an affordable price.
Written by the business, not verified by us.Is OUKU legit?
OUKU (ouku.com) has a 3.1 out of 5 rating on OK.one, based on 933 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently find the official website extremely user friendly, regularly noting that searching for items, browsing selections, and placing orders is a wonderfully simple and direct process. Many people genuinely appreciate the clear product descriptions and the fantastic variety of goods available on the digital platform. Some reviewers were not happy with unexpected sizing issues, mentioning that clothes arrived far too big or that the measurements tables were confusing. A few customers also experienced frustrating technical difficulties during checkout or noted that delivered items did not completely match the online pictures.
Auto-generated from all reviews of this business. For reference only.What people say
I CANNOT SAY RIGHT NOW
I CANNOT SAY RIGHT NOW, UNTIL MY ORDER IS IN MY HAND.
I cannot see a way to contact you if…
I cannot see a way to contact you if something goes wrong, like I don't receive my package. I always look for this first time orser from your company. Youre all the same. Too busy and low staffed to bother speaking to me with actual customer service personell. You say if I do not receive an email confirming my order, I can contact customer service. How the heck do I do that please??
your checkout pocedure sucks.
The clothes are not as advertised and…
The clothes are not as advertised and they make returning impossible. Will revise if they get back to me.
Poor quality
Poor quality Slightly damaged material, small catch in front panel Return requirements to China are very very expensive Expensive to the point of not being viable If you have sense you will not deal with this company
Tell people how much their shipping is…
Tell people how much their shipping is going toe instead of shocking them at the end of the transaction. Won’t shop here again shipping is way to expensive
Easy purchase
Not bad
Had. Lot to get order correct
the shipping charge should be free and…
the shipping charge should be free and why do you charge an insurance? This two things makes the price more expensive and it is not nice to see it after looking hours for a dress and at the end to find out you have to pay much more.
This company specializes in ill fitting, non-returnable clothes!…
Dresses that I ordered were very poor quality and did not fit right. Be careful before you order because basically nothing is returnable. I will never order from this company again, and you should not order from this company unless you are in the position to burn money.
took me forever to include my email…
took me forever to include my email address
I don't like that you save my credit…
I don't like that you save my credit card numbers.
Shipping cost must be disclosed before total of goods given very poor form plus other hidden costs, comes down to false advertising
Disclose all hidden costs 1st
Some items you can click on due to…
Some items you can click on due to website setup
I'm asked for a review before I receive…
I'm asked for a review before I receive the goods.
Was OK"……………
your shipping is INSANELY RIDICULOUSLY…
your shipping is INSANELY RIDICULOUSLY HIGH! if i wanted to pay 50 dollars for a 32 dollar product id go the store!
not sure off color
not sure off color insurance??????
ease
did not see return policy??
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