About OUKU
Data updated- Website
- ouku.com
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 361 reviews
- Replies to negative
- 9% (31/339)
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About this business
At OUKU, we are not just a men's wear brand- We are friends to all men who cherish life and adventures. Our mission is simple: to design clothing that makes you feel confident, stylish, relaxed, and ready to take on the world. We prioritize quality over quantity, we hope to bring everyone high-quality fashion men's wear at an affordable price.
Written by the business, not verified by us.Is OUKU legit?
OUKU (ouku.com) has a 3.1 out of 5 rating on OK.one, based on 933 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently find the official website extremely user friendly, regularly noting that searching for items, browsing selections, and placing orders is a wonderfully simple and direct process. Many people genuinely appreciate the clear product descriptions and the fantastic variety of goods available on the digital platform. Some reviewers were not happy with unexpected sizing issues, mentioning that clothes arrived far too big or that the measurements tables were confusing. A few customers also experienced frustrating technical difficulties during checkout or noted that delivered items did not completely match the online pictures.
Auto-generated from all reviews of this business. For reference only.What people say
I will never order from this company…
I will never order from this company again. First-they never gave me a delivery date. I had to email them twice to get an estimated date of delivery. Second-the product was incredibly small per their measurements online. Third-they have made returning the item virtually impossible. It’s taken me 4 emails and almost a week to get them to tell me how to return it, and now I have to mail it to China and pay $35 in shipping! They have refused to reimburse my original purchase price of $57.
hidden added costs on purchase …
unfortunately you added a lot of costs that were NOT apparent with your original site view of charges - this will make me NOT use your site again I believe it is poor site practice I cannot recommend you on this basis -cots should be upfront and clear
WARNING!!
WARNING - DO NOT USE THIS COMPANY!! The items are rubbish, the return policy is ridiculous.
I have brought a smart watch with blood…
I have brought a smart watch with blood pressure, ecg and oxygen sats, went for it to arrive
We live in a small community so box…
We live in a small community so box numbers are delivery for mail.
If I could put no stars I would
If I could put no stars I would. Want to return dress as not good quality, but the only choice is to have 50% voucher, which I wouldn’t use as wouldn’t use this site again. 30% refund if I return to China. Pay for return myself which will cost up to £20 tracked and they will refund half the postage if it’s over 50% of dress. Looks like they have me over a barrel. No way to get my money back! Do not use this site!
Return policy is terrible because you…
Return policy is terrible because you have to pay shipping return to China
No customer service
No customer service. Tried 10 times to place a simple order. Sent multiple service tickets and never resolved was sent computer generated answers to FAQ.
i thought this was a replacement for an…
i thought this was a replacement for an order you canceled
Absolutely terrible quality
Absolutely terrible quality. The colour was faded and the design all pixelated.Bought dooner covers for a special gift. Spent $150 each. The quality is worth maybe $10. I’m actually embarrassed to gift these to anyone. Plus shipping took more than 6 weeks.
Posting times are terrible
Posting times are terrible, there isnt any disclaimer that the products takes 4 weeks to arrive. The quality better be above what I am reading or I wont complete a follow up review. I thought giving them 3 weeks to pack and send would be more than enough time to get the item to me but alas it looks like Im going to be shelling out for a gift that this product was supposed to fill. Probably a good company to steer clear of in future if you want goods to arrive in a timely manner. The positive reviews may be self submitted to balance out the real reviews.
Awesome selection!
I'm just hoping what I see here on your website, is the real deal and what the customer is receiving. I have not receiving my order confirmation.
0 stars
0 stars. Photos were not of the purchased product. Extra charges occurred in checkout and order displayed wrong specifications chosen by me. Materials were horrendous cheap trash from china, certainly not befitting the price
Couldnt change recipients name
I like the fact that I can order on…
I like the fact that I can order on line. I just hope that the coats fit my niece.
I was trying to reach $115 to get a…
I was trying to reach $115 to get a discount but very hard to do this. I did not know that insurance, shipping charges etc would be added at the end and tried a few times to go back to my order cart but this presented difficulties. the purchase cost more than I had planned.
Unwearable due to qualify and tiny size
I finally received my order the shirt style would be great in a better material but the main thing is the size I ordered xL and the label claims to be xL but it is not infact it is tiny iwould never order from this company again
Such bad quality
The quality of the boots I got is shockingly poor. The product was extremely overpriced for the material used and the photos in no way matched what arrived in the post. Reviewed the product on the website but alas they said they were not accepting any more reviews and my photos would not upload. I wouldn't trust any product from this company
color blue (pale or baby blue missing…
color blue (pale or baby blue missing from child's dresses. expensive for a childs dress so am interested in your quality of materials and workmanship as I am new to this site. also waiting for me confirmation and order number
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