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Giuseppe Zanotti (outseason.giuseppezanotti.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 35% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, gorgeous designs, and remarkably fast delivery times straight from Italy. Many people also appreciate the beautiful packaging, secure presentation, and smooth online purchasing process that makes shopping effortless. Some reviewers were not happy with order fulfillment, mentioning frustrating issues like receiving incorrect clothing sizes, completely wrong items, or incomplete shipments. A few other people also felt that customer support was unhelpful and difficult to reach when trying to resolve these unexpected problems. Additionally, a small group noted occasional damage or poor durability on certain items after limited wear.
Auto-generated from all reviews of this business. For reference only.It’s a great pleasure to buy such a beautiful shoes from Mr Zanotti and a great pleasure to wear them.
Dear Monika, thank you for your wonderful feedback. We are really happy to hear that you love our products. We remain at your complete disposal. Best regards, GZ Customer Care
I bought a size 12 shoe, but it ran small, and I couldn't wear it to my special occasion. I'm trying to process a return but the website is not functioning as expected.
Dear Iyke, thank you for sharing your experience. We are sorry to hear that the size you ordered did not fit as expected, especially for such an important occasion. Please contact our Customer Care team directly with your order details so we can assist you with the return process and help resolve the issue as quickly as possible. Best regards, GZ Customer Care
2 out my 3 items purchased were correct. One of the items was in the correct box (code on box) but inside it was the incorrect item. So I had to return the item I never ordered.
Im impressed for the quality and beauty of your items i will never stop buying your product and the postage is swift keep up the good work
Dear Edward, we are really happy to hear that you enjoyed your shopping experience with us. We remain at your complete disposal. Best regards, GZ Customer Care
Next day delivery when ordered before 12pm , is the best experience. Off course. Quality products. Luxury brand. Private sales to regular customer
Dear Ola, thank you for your wonderful feedback. We are delighted to know that you appreciate the quality of our creations, the efficiency of our delivery service, and the exclusive benefits reserved for our loyal customers. Best regards, GZ Customer Care
Everything goes perfectly. From ordering to delivery. About the products ...everything is superlative, we all know that!
Dear Elena-Sorina, we sincerely thank you for your feedback. We are delighted that our brand met your expectations. Kind regards, GZ Customer Care
Very, very happy with you! Good quality and design!
Dear Vaselina, thank you for your kind feedback. We are delighted to hear that you are very happy with your purchase and that you appreciate both the quality and the design. Best regards, GZ Customer Care
Quality is very poor, stitching is uneven, and the different pieces of white leather are clearly from different dye lots and do not match up. The strap came with several imprints (dents) in the leather, and the body of the bag had scuff marks on the leather. I am not even sure if this bag was not repurposed. Very disappointing.
Dear Jodi, thank you for sharing your feedback. We are sorry to hear that the bag you received did not meet your expectations. Please contact our Customer Care team with your order details and photos of the item, so we can review the case and assist you with an appropriate solution. Best regards, GZ Customer Care
User friendly process to complete purchase. Was immediately informed order would be seen to and true to word, received my order in two days. Item well packed. As for my order, the CALISTA are decadently beautiful - very pleased!
Dear Vivienne, thank you for your kind feedback. We are delighted that you enjoyed a smooth shopping experience and prompt delivery. Your appreciation means a great deal to us, and we look forward to welcoming you again. Best regards, GZ Customer Care
All perfect! Super fast delivery, careful packing. I love GZ shoes, more confortable shoes ever. Thank you
Dear Càtia, thank you for your kind feedback. We are delighted that you are pleased with your order and the fast delivery. Best regards, GZ Customer Care
Top quality fast delivery all perfect soon I gone a by another pair from you
The shoes are incredible! I'm in love. Good communication, great packaging. Would shop giuseppe online again!!
Great company . Material is exceptional.Fast shipping and smooth returns. Highly recommend.
Dear Alba, thank you so much for your kind words. We are truly delighted to know that you love our shoes. Warm regards, GZ Customer Care
I’ll be honest, I love Zanotti, but in this case I ordered shoes where the photos didn’t really match the actual product, and the model I received didn’t appeal to me at all.
Great product
Superb quality of product, including also excellent customer service on delivery.
Exact expectations
Dear Mikkel, we sincerely thank you for your feedback. We are delighted that our brand met your expectations. Kind regards, GZ Customer Care
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