Giuseppe Zanotti

See above

My purchases continued my many years (over a decade) of satisfaction with Giuseppe Zanotti.....great style, quality and service. The added 'benefit' of online sales is 'icing on the cake'.

Two Left Feet

I ordered a pair of shoes that not only came to me in two different sizes, but each shoe was for my left foot! there is nothing I can do with these shoes at all.

Failed to let me know my order was…

Failed to let me know my order was cancelled as the shoe was not in stock?? Why advertise a shoe that u do not sell anymore on ur website. Furthermore failed to provide me a refund in the relevant time frame they gave. Still have not received one. Communication is absolutely terrible.

It was the worst experience I ever had…

It was the worst experience I ever had with a merchant. I never received my product. It was sent back if I wanted to rep purchase the product I had a purchase it at the full price was not satisfied with Giuseppe

Brilliant service even though my shoes…

Brilliant service even though my shoes came from Italy they arrived in a few days. Shoes are excellent quality really looking forward to wearing them.

Happy customer

Everything was great.

Great quality and fit

Great quality, And timely shipment

Never received refund for a return

This company stopped replying to my messages after a return has been delivered back to them. Absolutely horrible experience, now I am out of 950 dollars and the shoes too. I am about to file a credit card chargeback. I strongly advise to never buy from this company. Order number was 12000097158.

Excellent customer service

Excellent customer service! Replied to my question really fast. Thank you!

beautiful, amazing, comfortable sneakers

I ordered the sneakers because Mr. Giuseppe Zanotti gave this sneakers to Hong Kong superstar, Anson Lo as his 31st birthday gift on July 7, 2026. Anson Lo also previously collaborated with Mr. Zanotti! The sneakers were beautiful, amazing and comfortable! Thank you Mr. Zanotti! ❤️

Very helpful and professional customer…

Very helpful and professional customer support, overall shopping experience was great. Unfortunately ordered model didn’t really fit me so I had to return it but I will continue shopping with GZ in the future.

I liked the shoes, but they are little heavy.

Shoes band wasn’t matching and…

Shoes band wasn’t matching and apparently they gave me a discount code for next order but IT DOSE NOT WORK. Very disappointing

Avoid at all costs

My order was originally supposed to be delivered to a pickup location. I was later instructed to update the delivery address to my home, which I did. The parcel was never delivered to my address. When I reported this, the company sent me the courier’s “proof of delivery” photo. Ironically, the photo clearly shows a completely different front door, not my one. Despite their own evidence showing the parcel was delivered to the wrong location, they still claimed the delivery was successful and told me to file a police report, suggesting the parcel had been stolen after delivery. It wasn’t stolen from my address because it was never delivered to my address in the first place. Instead of taking responsibility for their courier’s mistake, they refused to provide a replacement or refund and tried to shift the burden onto me. If a company can’t recognise that a photo of the wrong building is not proof of delivery, I have very little confidence in its customer service or after-sales support. I have now had to dispute the transaction with my bank because I paid for goods that I never received. I would strongly recommend shopping elsewhere if you expect a company to stand behind its deliveries and treat customers fairly.

The great service

The great service. My order was dispatched the same day and received within 3 working days. The quality of shoes is unbeatable.

Horrible

Horrible I paid for a white bag and got a nude bag and now I have to figure out how to return it on my birthday!!!!! Terrible

love love love

love love love. Customer service was great. Shoe got here quickly. The shoe in itself is a true beauty. Elegant sexy crafted with care. Fits like a Cinderella slipper. Thank you.

The Loud Squeak with each step of these Moto boots is disarming.

I bought 2 pairs of the incredibly cool stylish Zanotti black leather moto boots with patent toe and thick leather soles. Figured I would wear out the first and then move to the second pair. The squeak with each step is incredibly loud you can hear me coming from rooms away. I returned one of the pairs to Bergdorfs within days, then tried calling and emailing Zanotti customer service who were useless. "I'm sorry for your inconvenience but as you bought from a third party, please consult them to exchange or return." Not suggesting I do something to the rubber soles or that the squeak would go away after wearing for a few days. For $850 plus tax, I will return the 2nd pair and stay away from this brand in the future.

Happy about the product

Happy about the product, the process, and the delivery ! Thanks

Started buying GZ shoes because of…

Started buying GZ shoes because of Anson Lo collaboration with GZ. Now these are my 4th pairs. Great!