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Shopping & Fashion

Giuseppe Zanotti

ClaimedCollecting reviews

101 reviews

4.3101 reviews
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About Giuseppe Zanotti

Data updated
Website
outseason.giuseppezanotti.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
35% (6/17)
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About this business

Giuseppe Zanotti ® Official Website - Learn about Giuseppe Zanotti’s universe: shoes, sneakers, bags, jewels, accessories and much more. Free delivery.

Is Giuseppe Zanotti legit?

Giuseppe Zanotti (outseason.giuseppezanotti.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 35% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, gorgeous designs, and remarkably fast delivery times straight from Italy. Many people also appreciate the beautiful packaging, secure presentation, and smooth online purchasing process that makes shopping effortless. Some reviewers were not happy with order fulfillment, mentioning frustrating issues like receiving incorrect clothing sizes, completely wrong items, or incomplete shipments. A few other people also felt that customer support was unhelpful and difficult to reach when trying to resolve these unexpected problems. Additionally, a small group noted occasional damage or poor durability on certain items after limited wear.

Auto-generated from all reviews of this business. For reference only.

What people say

Fast International Delivery — Converted Sceptic

I ordered a pair of trainers from Giuseppe Zanotti's out of-season and had them shipped to the UK. I'll be honest — I was a little sceptical at first, but the strong reviews gave me the confidence to go ahead. I'm glad I did. The order arrived quickly with full tracking throughout, and everything was exactly as expected. Really happy with the experience and wouldn't hesitate to order from them again.

Bad quality and the worse customer service

I found the pair of shoes that I want to replace the same one I bought about 2 years ago which I only wear few times and the top started peeling off and looks so bad. When I clicked purchased. The discounted did not apply and I called the customer service and they stated that I need to return the shoes and repurchase again which is very stupid as I already paid 25 for shipping. And I requested the repair service , the customer service kept telling me that they can't offer the repairs even I stated that I will pay for it. What kind of high end designer has the shoes that is falling apart after 3 wears. Bad quality and bad customer service. I have more than 200 pair of designer shoes and none of them has the top peeling off after 3 wears.

Extremely fast shipping from Italy to…

Extremely fast shipping from Italy to United Kingdom. I bought 2 pairs of shoes and had the in 48 hours. Beautiful as always

Reply from Giuseppe Zanotti2026-06-22

Dear Aerma, thank you so much for your wonderful review! We are delighted to hear that you appreciated our fast shipping and that you were satisfied with your experience. Best regards, GZ Customer Care

Great business

Great business, it allows free returns in case what you order don’t fit, with is really a plus. Their shoes and bags are amazing I have many I bought though the years and they still perfect. Top quality, worth the price.

Reply from Giuseppe Zanotti2026-06-18

Dear Monix, thank you so much for your wonderful review! We're delighted to hear that you appreciate our free return policy and that it has made your shopping experience more convenient. It's especially rewarding to know that the shoes and bags you've purchased over the years have remained in perfect condition and continue to meet your expectations. Best regards, GZ Customer Care

My experience has been very frustrating…

Received the incorrect sized shoes. Very frustrating as they don’t have the size that I ordered in stock and I need to go through the inconvenience of returning them.

Reply from Giuseppe Zanotti2026-06-08

Dear Robert, thank you for your feedback. We are sincerely sorry to learn that you received the wrong shoe size and understand how frustrating this must have been, especially as the size you originally ordered is currently unavailable. Please contact our Customer Care team if you require any assistance with your return—we will be happy to help. Best regards, GZ Customer Care

I really love my Giuseppe Shoes but…

I really love my Giuseppe Shoes but this but this not quite as nice as it looked in the picture. I do not like them. Also they are uncomfortable too

Reply from Giuseppe Zanotti2026-06-08

Dear Mr Guy Laurent, thank you for your feedback and for your continued appreciation of our brand. We are sorry to hear that this particular style did not meet your expectations in terms of both appearance and comfort. Please contact our Customer Care team if you require any assistance with your purchase. Best regards, GZ Customer Care

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