Always helpful
Always helpful, parts shipping is quick and Linda is amazing with anything I ask. Even if its odd parts.
About Pack Mule
Data updated- Website
- packmule.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 25% (1/4)
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About this business
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Is Pack Mule legit?
Pack Mule (packmule.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 25% of negative reviews. Last updated 2026-08-26.
What people say
Scott Fraiser took care of the issue…
Scott Fraiser took care of the issue with our Pack Mule in a timely and professional manner. We are very happy with the customer service Wesley International provided.
Great
Great, timely service
ordered part and received it
The Pack Mule parts department is a top…
The Pack Mule parts department is a top notch operation with an extensive parts inventory to keep downtime to a minimum. Great job, Pack Mule!
Great to work with.
Customer service is good and staff is…
Customer service is good and staff is helpful.
they followed up to make sure I had…
they followed up to make sure I had received my part and didn't have any issues with it.
We like the services .
Very easy to work with
Very easy to work with, knowledgeable and great customer service.
quick and knowledgeable
great,timely,and helpful service during…
great,timely,and helpful service during covid 19 situation.
Great Team
All of my transactions with your staff have been great. They are quick to respond and if we do have issues they are quick to help us solve it.
Linda Banks is always very attentive to…
Linda Banks is always very attentive to what it is I'm needing. She responds in a very quick manner.
Working with Linda is always a pleasure…
Working with Linda is always a pleasure give top notch information and super fast..
I usually deal with Linda
I usually deal with Linda, and she is accurate , fast , and pretty awesome!!
I Never ahd a issue with Pack mule
Excellent company
Excellent company. Always a pleasure to work with.
Everyone I have spoken with at Pack…
Everyone I have spoken with at Pack Mule answers quickly and efficiently, I never have to second guess the answers I receive, and my parts have always been correct and punctual the first time. Thanks so much Parts Team! :) Sara @ Wiese USA
I have found the sale people to be very…
I have found the sale people to be very helpful and friendly.
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