About Pack Mule
Data updated- Website
- packmule.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 25% (1/4)
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About this business
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Is Pack Mule legit?
Pack Mule (packmule.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 25% of negative reviews. Last updated 2026-08-26.
What people say
Excellent service
Excellent service, got the parts quickly and correct
Customer service has always been quick…
Customer service has always been quick and great
Very quick to respond and take care of…
Very quick to respond and take care of any questions.
Great Service
always fast and helpful
It was an end of the year deal and we…
It was an end of the year deal and we had to have the Pack Mule with 2nd Level that was removable delivered to us by a certain date and they got it to us ahead of time, which was a nice thing to see. Everybody was happy. Thanks, Daniel
Always reliable
Wesley is always helpful and quick to response weather it getting a quote or invoice, and the response time is immediate weather its with a phone call or email.
I HAD A GREAT EXPERIENCE WITH THE…
I HAD A GREAT EXPERIENCE WITH THE COMPANY AND THE PART DEPT WAS FRIENDLY AND VERY EFFICIENY Thanks Glenda
Don't order often but have had good…
Don't order often but have had good service!
shipped past efficient communication
Review
Ordered / Delivered in the timeframe date given at order entry
EXCELLENT CUSTOMER SERVICE
Friendly
Friendly, knowledgable staff. Jamir Scales does great work.
Good Product
Good Product. Good people to deal with.
Delivered the right product on time
Delivered the right product on time. Could not ask for more.
Great People to work with
Great People to work with ! Their response time is second to none ... would be ( 8 ) stars if it were available ? There Ya Go All , Have a Good Night
The customer service was great and I…
The customer service was great and I was helped very quickly.
Great quality product with great…
Great quality product with great customer support.
Great Company
Honest, dependable and reliable service. Great to work with
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