Park Ride Fly USA (parkrideflyusa.com) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.
Easy online reservations and fast problem resolution
Easy online reservations and fast pickup at the airport shuttle island. Most importantly, outstanding customer service. My printer ran out of ink and didn't print the barcode clearly enough for the parking lot scanner to read. Shuttle driver advised, since I had a partial reservation printout, to pull a parking ticket, board the airport shuttle and proceed to airport. He gave me additional instructions to follow upon my return. When I returned, I spoke to an attendant on the intercom, who verified my pre-paid reservation information as well as the parking lot ticket number, which resolved having to pay parking twice. Advance reservations is the way to go!!! i strongly recommend this airport parking company.
Never got an email with the bar code, just a welcome message "Please note: This email is sent automatically, so you may have received this review invitation before the arrival of your package or service. In this case, you are welcome to wait with writing your review until your package or service arrives".
I tried to call customer services several times to cancel it, No one available to talk to. very disappointed. I could not make my trip. The website is suck. I wish you could refund my trip to Florida. I was very sick prior to my trip. thank you very much.
Best parking garage for Ohare that I’ve experienced thus far! The bus was already at the bus shuttle parking spot once we got off our flight. No wait or anything! Highly recommended!
Your check in and check out process is not very clear when I paid on line. I went to the esxiit and then had to back up and go to cashier to get out. The cashier was very helpful though.