Park Ride Fly USA (parkrideflyusa.com) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.
Your website is the worst I have ever used. I think my reservation ended up at the wrong parking location! I wish I knew how to correct it. The last time we used your service we ended up paying twice and after weeks of trying to get a refund we gave up! We tried to make a reservation last night and the rate was lower than the rate we got today. How to correct the current situation--------I may not live long enough to accomplish such a feat!
We used Routes Airport Parking for our this particular trip. Our biggest issue with this and other remote parking companies contacted with Park Ride Fly USA do NOT offer a pick up service directly from O'Hare airport. I am not sure if this is due to ongoing COVID restrictions or the current construction project in the arrivals area for Terminals 1-3, but it proved to be terribly inconvenient for our family of 5. I had to take the airport shuttle bus from the terminals to the rental car facility. The parking shuttle picked me up from there and drove us to their lot. All told, we waited over an hour from the time I arrived at the area for the airport shuttle bus to the time I received my car. Our car itself was not damaged, and we were pleased with the cost. But I will not be using Park Ride Fly USA for the time being, and I would advise customers to consider other options.
They provided a great service. The only complaint I have is that I was not aware of the drop off location at terminal one. I thought that we were going to be dropped off in departures. It was quite a long distance between our drop off and the actual departure area in the main terminal.
Great experience. Fast and reliable. Worth the money
The service has on time and the driver took me right to my vehicle in a timely fashion. Joe
This was my second time reserving on line. It was fairly easy. Will probably even easier once I become more experienced.
Everyone was super helpful from arrival to leaving the lot. I had a ticket from a 3rd party reservation so the code wouldn't scan. A man was super helpful and kind and helped me get in the lot. When leaving, I had misplaced the code that he gave me and the woman checking me out was super helpful and kind as well. The drivers were also very positive and helpful. Thank you for helping a stressful day be less stressful.
I was able to book my car for storage with no problem. This isn’t my first time and surely won’t be my last. Thank you for making it easy for me to navigate.
Prompt, courteous, professional.
The drivers are great and energetic!
Everything was fine until my sister booked her reservation on the same site five minutes after me for the exact same dates and times and got a lower rate. Did not realize that this was a third party booking site until I contacted the company to question the pricing difference.
Although my trip to Florida was cancelled, your company was quick to credit my credit card account. I shall be using your company in the future whenever I have an early morning flight.
Close to airport friendly people not a long wait for pick up at airport
They said they would pick up at the airport. What they didn't tell me at the desk is that you have to take the rental car shuttle to Lot F, and then wait for 30 minutes before someone comes and picks you up. Then you have to wait at their desk for 25 more minutes. It added an hour and half to the end of the trip. I won't be using them again.
I never received a whole copy of my receipt confirmation. I only got a partial and could not print. You never sent to my phone or text. Guess I've been swamped and will report.
Quick, easy and a good price.
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