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Travel & Vacation

parksleepfly.com

203 reviews

3.9203 reviews
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About parksleepfly.com

Data updated
Website
parksleepfly.com
Category
Travel & Vacation
Location
United States · Santa Monica
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
0% (0/49)
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Is parksleepfly.com legit?

parksleepfly.com (parksleepfly.com) has a 3.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 72% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

c
customer · 1 review · Verified · Experienced 2026-07-26 ·

Booking and payments in line are easy

Booking and payments in line are easy. The staff in this hotel is always friendly. The shuttle bus works great. Rooms are always clean.

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Elizabeth · 3 reviews · Verified · Experienced 2026-07-19 ·

Site was easy to use.

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Vernon Karst · 1 review · Verified · Experienced 2026-07-18 ·

SCAM

After 2.5 hr drive to our hotel the hotel calls and said they did not have a room for us. It took us another hour to find another room. Thanks for your help!! I also have not gotten my deposit refunded yet. Will never use your service again.

Ease of Use - Simple process

It was a very simple process, and the web site was easy to navigate. I like the option of traveling to the area of my airport and safely park my car during the entire duration of my vacation. This is especially true when I have to get to the airport early in the morning. The different hotel options was a large list also.

c
customer · 3 reviews · Verified · Experienced 2026-07-14 ·

Booking was easy

Booking was easy. The hotel left a lot to be desired (Microtel Inn and Suites). Very outdated and drab looking rooms. Definitely needs an upgrade. Smelled musty as well. Since I only stayed for 1 night it was tolerable but I wouldn't stay there again. Checking in and out was easy. Mike, our shuttle driver was great. On time to take us to the airport and arrived promptly to pick me up from the airport. Very friendly and pleasant. He gets 5 stars!

c
customer · 4 reviews · Verified · Experienced 2026-01-29 ·

The hotel at O’Hare was convenient and…

The hotel at O’Hare was convenient and the price was great. The shuttle driver was able to drop us off at parking deck rather than returning us to the hotel to walk back. We were happy with the whole experience and would definitely use it again.

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Isa · 1 review · Verified · Experienced 2026-07-24 ·

Strange

I tried to book twice and I received an email asking me to call them to give them back my credit card number...I thought That was weird and I canceled my reservation.

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Suzanne Lessard · 2 reviews · Verified · Experienced 2026-07-25 ·

Quick and easy to use

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Cathleen Wilson · 4 reviews · Verified · Experienced 2026-07-18 ·

Hilton Gardens Boston Logan airport

Hilton Gardens Boston Logan airport. My suggestion is you don’t book through them. This is the second horrible experience I’ve had with them. I booked one room with two queens. Bill was $599.72 for ParkSleepFly. One night for room parking for a week and shuttle to airport. I paid $108.79 with $490.93 due at check in. Want to know how much I was really charged? $108.79+$490.85+565.85=$1165.49! Wish me luck when I call complaint department. Do not stay with Hilton.

s
susan · 1 review · Verified · Experienced 2026-07-25 ·

need to cancel due to flight changes

need to cancel due to flight changes, hotel has no record of my reservation, thus cannot get a cancellation number to cancel my PSF reservation and obtain a refund

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Pat · 2 reviews · Verified · Experienced 2026-07-25 ·

It was easy to use

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Mary Battaglia · 7 reviews · Verified · Experienced 2026-07-18 ·

Very easy process

Very easy process! One less thing to worry about for our trip

c
customer · 2 reviews · Experienced 2026-07-27 ·

Reservation made 7.26.2026; hotel has no record of it; no phone support

On 7.26.2026, I made a reservation through ParkSleepFly today for September 3, 2026, and was charged/pre-authorized for a $70 payment. When I contacted the hotel directly, the hotel told me it had no record of the reservation. I have been trying to cancel the reservation immediately, but I have been unable to reach ParkSleepFly by phone. The website directs customers to online contact methods, and I have not been able to obtain immediate assistance. I am currently trying to resolve the issue and will update this review based on the outcome. My concern is the lack of accessible customer support when there is a problem with a reservation. I have sent 8 emails to the customer service team - no reply.

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Elizabeth Manley · 2 reviews · Verified · Experienced 2026-07-25 ·

The website was easy to maneuver

The website was easy to maneuver. The fact that the motel was so close to the airport was a selling point.

M
Michael Defunchio · 1 review · Verified · Experienced 2026-07-08 ·

This is the better way. Don’t bother using airport parking.

I only just found out about this website and the potential of keeping my car parked at a hotel just recently. I did the math out for keeping my car at the airport compared to here and with a night stay so I could be closer to the airport. This was definitely the way to do it. It was a very affordable price.

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AJS · 3 reviews · Verified · Experienced 2026-07-18 ·

Quick and easy excellent booking…

Quick and easy excellent booking process

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Paula · 1 review · Verified · Experienced 2026-07-18 ·

The booking procedure was fine

The booking procedure was fine. However, I do not like having to pay in American funds. Availability should be made to pay in Canadian currency!

J
Jan H · 1 review · Verified · Experienced 2026-07-18 ·

The hotel was very nice and the workers…

The hotel was very nice and the workers were very friendly.

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Jane Buckley · 20 reviews · Verified · Experienced 2026-04-18 ·

Park and Fly was a huge help to us!

The driver who picked us up at the airport was prompt and very sweet and friendly. Our room had some shabby moments here and there but was clean.