Dirty deal
The hotel was dirty, but the garage parking arrangement was fine. I had a hard time trying to cancel the hotel reservation after using your services. I won't use it again.
parksleepfly.com (parksleepfly.com) has a 3.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 72% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
The hotel was dirty, but the garage parking arrangement was fine. I had a hard time trying to cancel the hotel reservation after using your services. I won't use it again.
Easy. Thanks much to the front desk(night) at the Hyatt House Duluth! They were very helpful!
Our recent stay was everything we had hoped. A lovely room, excellent service, and an on-time journey to the airport.
It took an hour and a half to get picked up after flight. They told us to call Hotel when we needed the shuttle and then put me on hold for 20 min. When I finally hung up and called back they answered right away and said, oh I forgot to check if anyone was on hold. Then waited at other terminal For people who weren’t even ready to be picked up. 90 minutes to get back to hotel Is ridiculous!
So far so good! Stayed at Regency Hotel in Medford Oregon and parked our car! In & Out!!!
It was very easy to use. And when I messed up on my dates they were very quick to fix it.
You took my money twice and won’t refund me
The search was easy as well as the booking.
The experience turned out as I had hoped. One night stay in a decent room, convenient gated parking, and minimal wait time for airport shuttle. I recommend and will be repeating in the future.
Customer service was great. Room was beautiful. I felt safe leaving my car on your lot while I was away tending to personal business.
We haven’t stayed there yet but shortly after I made the reservation the manager called me to set up our airport shuttle. Great customer service!!!
Great stay! no complaints
The parksleepfly website was fine. However, the hotel I booked through them was not: Cambria Hotel at Raleigh Durham International airport (RDU). The room was two stars at best: the lamp shade was peeling, there were stains on the curtains, and I did not trust that the room was entirely cleaned thoroughly. I had to pay $20 for a taxi from the airport as I tried calling the front desk 8 times for the shuttle and no one picked up. Granted, this was a very busy night and the front desk was understaffed with initially one employee handling a line of people and visibly not attending to the phone. As well, one of the front desk staff was extremely rude: overwhelmed, I’m sure, but nonetheless extremely unprofessional. When I initially stepped to the desk, she asked me if I had a voucher. Not clear what this meant, I asked for clarification. She was visibly frustrated and asked for my last name then said she could not find me in the computer and issued me to the side. She then proceeded to take the next customer and was then going to take the subsequent customer after that before I asked if she was going to re-address my booking. She claimed I was being ‘unprofessional’ though I am not here in any sort of professional capacity and was calm before she issued me aside, dismissing my concerns and stating that, if I didn’t like it, I could go to another hotel. This is extremely unprofessional on her part and, in my opinion, merits dismissal. I think anyone in my situation would be exasperated by being painted as unreasonable when she was clearly prejudicial.
Quick and easy. Reviews are great for picking right hotel. I love this system.
our car was moved and driven and damaged.
Shuttle was on time , driver very friendly. Hopefully the same will happen onreturn
The desk clerk was to busy getting hit on to take care of me while checking out. She saw me and said to leave the key card in the box. While I was outside getting ready to leave she came running out to ask about the key card. Maybe you should have multiple clerks during what you should know to be a busy time.
203 reviews matching