I am new to your company after my order…
I am new to your company after my order arrives I will be able to give a review ask me later for a review please.
About Parts Dr
Data updated- Website
- partsdr.com
- Category
- Electronics & Technology
- Location
- United States · Sioux Falls
- Status
- Unclaimed
- Last 12 months
- 107 reviews
- Replies to negative
- 64% (7/11)
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Is Parts Dr legit?
Parts Dr (partsdr.com) has a 4.5 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 64% of negative reviews. Last updated 2026-08-10.
What people say
Process was easy...
Ordering was easy
Ordering was easy. Parts are in stock. Waiting to see if they arrive ok and are good parts.
Everything went smoothly
Always best prices and delivery what…
Always best prices and delivery what your pay for, changing the game as far as ordering appliance parts is concerned
easy to find parts
Parts Dr. Simply the best
This place has so many parts for my dryer I feel like I could build one from scratch. The browsing, adding to cart, viewing cart and check out are seamless. I will never order parts from anyone else.
Easy to shop and purchase
Easy to find part with fridge ID#
Easy to find part with
Easy finding my part
Easy finding my part. Reasonable prices and easy checkout
So easy and the related videos are…
So easy and the related videos are great!
Chat was helpful
Extremely easy to order
Extremely easy to order, generally lower prices.
Nicole was amazing
Nicole was amazing. She helped me choose the part and everything and showed me a diagram and everything.
I needed help with 2 stovetop switches
I needed help with 2 stovetop switches. Partsdr recommended 1 which was wrong and repeatedly told me it was the right switch. It was not. Then they would not accept responsibility for recommending the wrong switch based on their WRONG wiring diagram.
Reply from Parts Dr2026-02-26
Rusty, we’re sorry you’re frustrated. After reviewing the full conversation, the part that was shipped was the exact part number that was selected and ordered. Multiple options were discussed, and links were provided so the correct switch could be confirmed before purchase. We understand that parts diagrams can be confusing, especially when similar components are shown. Once it was clarified which switch was needed, we provided return instructions and waived the restocking fee if the correct part was reordered.
GOOD PRICE ON WHAT I WANTED
GOOD PRICE ON WHAT I WANTED. THE WEBSITE WAS VERY EASY.
Easy part look up
Easy part look up. Parts available
Worked threw it fastfast
Worked threw it fast
Cost me $68 to return part
I ordered a part for $116.74 but realized shortly afterward that I no longer needed it. I attempted to cancel the order, but it had already shipped. When it arrived two weeks later, I followed their return instructions and shipped it back at my own expense, which cost $51.50. I received a refund of $100.83. The company explained that the original $10.99 shipping charge was non-refundable since it had already been paid to the carrier, and they also deducted a 5% restocking fee. So in the end, I'm out $68.
Reply from Parts Dr2026-02-26
We’re sorry for the frustration. In your communication, you indicated the part was no longer needed because the refrigerator was damaged during delivery. We do not have any record of a cancellation request before the order shipped, and once an order ships at our warehouse it cannot be canceled. As outlined in our return policy, when a part is no longer needed, original shipping charges are non refundable and a 5% restocking fee applies. Return shipping is also the customer’s responsibility in this situation.