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Animals & Pets

PAWZITY

ClaimedCollecting reviews

102 reviews

4.6102 reviews
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About PAWZITY

Data updated
Website
pawzity.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
33% (3/9)
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About this business

PAWZITY has a wide range of high quality products with unique personalization designs for Pet Lovers.

Written by the business, not verified by us.

Is PAWZITY legit?

PAWZITY (pawzity.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-09-06.

What people say

Disappointed

I ordered a memorial ornament for my dog who passed away. After waiting three weeks to receive it after it had already supposedly shipped I contacted the company. They then assured me it was on the way and sent me a tracking number. After looking closely this number was different from the first one they had sent me. I waited another ten days then contacted them again. They sent me a third tracking number that said it was delivered on the other side of the United States from me. I again contacted the company asking why they had sent me three different tracking numbers and why my package was delivered in Colorado when I live in West Virginia. They never responded. I then sent them a message saying I was taking further actions if they didn’t fix the situation within 72 hours. They responded shortly after asking if I wanted a replacement or refund. I ordered the item on November 17 and finally got a resolution on December 22

Reply from PAWZITY2022-12-30

Dear customer, we do apologize for any inconvenience this might cause you. We are sorry for the bad experience you had about the delivery service. This is a high season, the delivery would take longer and easily lost intransit, hope you understanding. We proceeded the replacement and it was delivered on Dec 22. Again we would like to express a deepest apology for this delay. Let us feedback with the carrier partner to improve the service. Best regards,

Order lost

Order lost, no communication No phone number to call Reordered and received finally after a month

Reply from PAWZITY2023-01-02

Dear customer, We are sincerely sorry for all the bad feelings you had about the delivery. We know that you are extremely disappointed with us, we hope you can sympathize with us. I just tracked the original order and replacement, I could see both packages were delivered. Hope and thank you so much for your sympathy!

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