Mr. Sanchez
Mr. Sanchez had quick and decisive assistance, and the extra mile that he took to reach back was very helpful when it came to resolving the issue for me. Amazing service.
About PayJunction
Data updated- Website
- payjunction.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 59 reviews
- Replies to negative
- 0% (0/2)
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About this business
PayJunction helps businesses and software companies accept payments with ease in-store, online, and on-the-go. We deliver secure, cloud-based solutions that streamline operations, reduce costs, and enhance the customer payment experience. Our platform seamlessly integrates with leading business management software programs or works as a turnkey stand-alone solution.We offer a modern, integrated payments alternative that gives businesses freedom of choice, effortless control, and a trusted partner who is committed to reliable technology and support, all with a personal touch. For Independent Software Vendors (ISVs), we provide fully outsourced payment operations, enabling quick payments integration into their software, higher attachment rates and delighted customers. All backed by a secure and reliable payments platform and exceptional U.S. based support.PayJunction is where people and technology converge to transact. The company processes over $11 billion annually, offering businesses versatile solutions for in-person, online, and on-the-go payment acceptance. PayJunction’s enduring commitment to valuing long-term relationships over short-term profit has led to both glowing recommendations on Trustpilot and extensive accolades from institutions like Stevie®, Glassdoor®, and Titan®. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive team members who are committed to your growth.
Written by the business, not verified by us.Is PayJunction legit?
PayJunction (payjunction.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 59 of them were added in the last 12 months. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, noting exceptional service overall. People frequently mention that representatives are very patient, polite, and extremely helpful when troubleshooting technical issues. Customers also appreciate the remarkably quick response times, clear explanations, and seamless onboarding process. Many users state that staff members consistently go above and beyond to resolve questions efficiently. Some reviewers were not happy with certain aspects, noting that support can sometimes feel unresponsive or unhelpful regarding specific account concerns and fraud protection. A few consumers expressed frustration over persistent communication delays when trying to get assistance from their assigned representatives.
Auto-generated from all reviews of this business. For reference only.What people say
Thank you for getting our system…
Thank you for getting our system updated so quickly and the directions to configure the other workstations was so easy!
Fantastic Support
I recently encountered a payment issue where my client reported being double-charged. After submitting a ticket, I was relieved to find that PayJunction's records indicated only a single charge. The support experience, particularly with Nia, was exceptional. From the beginning, Nia was incredibly responsive. She quickly acknowledged the issue and worked with me. Her helpfulness was evident in her thorough investigation and clear explanations. She even offered to be on the phone with me while I reached out to my client's bank to get to the bottom of the situation. That really made the entire process smoother and more tolerable, knowing somebody was there to assist which is always appreciated when dealing with stressful situations and banking institutions. Overall, the service provided by Nia was outstanding. Her responsiveness, helpfulness, friendliness, and dedication to following up made a significant difference. Thanks to her efforts, what would have been a frustrating experience was transformed into a positive one. I highly recommend PayJunction's support based on this experience.
Swiftly resolved!
Swift, really swift response! And full and complete resolution within minutes. Appreciate Nia's understanding--great to have support with a laugh!
Mike Loose was fabulous on getting us…
Mike Loose was fabulous on getting us the information we needed to process a warranty payment. He was friendly. Quick to respond and very informative.
Great Customer Service
I had the pleasure of speaking with Greg Hall. He was able to get the software integrated the way that I needed so that it does not interrupt my workflow or change how my clients are used to paying. He took his time and did not give up until all was in working order on both the computer and mobile devices. I worked with 3 other representatives as well who were all kind, patient, honest and understanding.
Excellent Support from Mike L. Regarding Refund Clarification
We recently encountered a situation where a client expressed concern about a refund that appeared as "VOID" on their CashApp statement, while PayJunction showed the transaction as "Approved" and "Settled." Mike L. provided exceptional assistance in resolving this discrepancy. He promptly confirmed that the funds had indeed been sent to the client and supplied an approval number for verification. His responsiveness and willingness to assist were greatly appreciated. Mike demonstrated outstanding customer service throughout the process.
Very, VERY helpful!!
Very helpful. He made sure he understood the specific request. Very thorough & pleasant! cf
Lara is very gracious and very helpful
Lara is very gracious and very helpful, always.
I need to make a few changes to our…
I need to make a few changes to our account. It was so easy to open up a case online, the response time was excellent. The staff understood my requests, guided me through the items I could update myself and then sent me a link to upload a few docs to change the corporate info. So professional and so each for me the customer! Thank you for great service!
Kevin has been outstanding with support…
Kevin has been outstanding with support and contacting my dealership controllers to assist in setting up sur charge feature
Gabby = kind and helpful
Addressed All Our Company's Needs
Outstanding Customer Service from Kevin Sanchez
Kevin Sanchez was compassionate to our business's particular needs and went above and beyond in his effort to help us. Thank you Kevin
Nick is very friendly
Nick is very friendly, super knowledgeable and quick to help. He is really easy to work with, I'm happy to have him as a resource.
Gabe was very quick in responses and…
Gabe was very quick in responses and helping in assisting me.
Dean is the best
Dean is the best. He is always available to help and provides information in a clear manner which makes it easy to understand. He is one of the reasons we chose PayJunction!
Very Knowledgeable and Thorough
Kevin was excellent at talking me through troubleshooting steps, and offering solutions when steps were unsuccessful.
Knowledgeable and kind
He was great and very helpful
He was great and very helpful. Also worked with my ever changing and busy schedule.
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