Fantastic customer service!
Fantastic customer service! Friendly, fast and truly helpful. Nick went above and beyond to make sure everything was perfect. Highly recommend!
PayJunction helps businesses and software companies accept payments with ease in-store, online, and on-the-go. We deliver secure, cloud-based solutions that streamline operations, reduce costs, and enhance the customer payment experience. Our platform seamlessly integrates with leading business management software programs or works as a turnkey stand-alone solution.We offer a modern, integrated payments alternative that gives businesses freedom of choice, effortless control, and a trusted partner who is committed to reliable technology and support, all with a personal touch. For Independent Software Vendors (ISVs), we provide fully outsourced payment operations, enabling quick payments integration into their software, higher attachment rates and delighted customers. All backed by a secure and reliable payments platform and exceptional U.S. based support.PayJunction is where people and technology converge to transact. The company processes over $11 billion annually, offering businesses versatile solutions for in-person, online, and on-the-go payment acceptance. PayJunction’s enduring commitment to valuing long-term relationships over short-term profit has led to both glowing recommendations on Trustpilot and extensive accolades from institutions like Stevie®, Glassdoor®, and Titan®. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive team members who are committed to your growth.
Written by the business, not verified by us.PayJunction (payjunction.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 59 of them were added in the last 12 months. Last updated 2026-08-27.
Reviewers overwhelmingly had a great experience with this company, noting exceptional service overall. People frequently mention that representatives are very patient, polite, and extremely helpful when troubleshooting technical issues. Customers also appreciate the remarkably quick response times, clear explanations, and seamless onboarding process. Many users state that staff members consistently go above and beyond to resolve questions efficiently. Some reviewers were not happy with certain aspects, noting that support can sometimes feel unresponsive or unhelpful regarding specific account concerns and fraud protection. A few consumers expressed frustration over persistent communication delays when trying to get assistance from their assigned representatives.
Auto-generated from all reviews of this business. For reference only.Fantastic customer service! Friendly, fast and truly helpful. Nick went above and beyond to make sure everything was perfect. Highly recommend!
Nick was amazingly helpful! He knows his stuff! We have been so grateful to have such a kind and courteous support partner as we navigate this new system! Thank you Nick PS you deserve a raise!
Nick is always so helpful with us and is so kind! He helps our clinic with everything and we always resolve any issues with him. He is amazing!
Nick was super helpful with setting up our new terminal. While he wasn't super familiar with our EHR system, he did his best to help with our questions. It has been a seamless transition back to PayJunction so far.
Easy, clear instructions. Great communication. Very much recommended!
Nick is amazing! Always readily available, very good at walking me through steps on the phone, and very funny and kind!
Mike Loose assisted me today and, like always, he took care of my issue with no problems at all. The dealership where I work has been using Payjunction since 2012. I believe I was the first user, and we have been so pleased with them since that first day! We have been asked repeatedly to switch to another provider, but the ease of use, fantastic customer service and wonderful support reps, like Mike Loose, have made us loyal Payjunction customers! Love you guys!
I have always had such a positive interaction with everyone at PayJunction. This is why we have been using them for years, and even though we have people constantly trying to get us to move to a different processer, we will stay with them.
Gabe was extremely helpful with this project. He was on time, and communicated clearly!
Prompt service and willingness to meet our needs. We are grateful to have such a great partner in business.
Nick made it super easy, was super kind, and got us set up quickly! He offered his number so I could call if issues come up. Thankful for such great customer support.
He was great, very knowledgeable and helpful!!!!
Nick was awesome. His instructions were clear and easy to follow. The process was fairly simple as we have used Pay Junction before, but even with that he was able to answer my silly questions and clarified things well.
Nick was awesome! Professional, efficient, and kind! Appreciative of his time and thoroughness in explaining this part of the process!
Stellar Customer Support. Fast, Friendly and Professional.
Gabe has worked with me through several situations in the past two months and has been very professional throughout. He has been a pleasure to work with
Gaby is always so helpful with any questions I have.
Nick was very helpful in walking me through the steps. Very attentive and made the process easy.
Nick was very friendly, went slow enough and explained everything well. He immediately called back when I had a question. He was very knowledgeable on Floral Pos.
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