About PAZZION
Data updated- Website
- pazzion.com
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 49% (52/106)
About this business
PAZZION has the widest range of shoes for women and kids. Check out our comfortable heels, flats, loafers, sandals and bags that will fit your daily outfits.
Written by the business, not verified by us.Is PAZZION legit?
PAZZION (pazzion.com) has a 3.7 out of 5 rating on OK.one, based on 472 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 65% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 49% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Easily spoilt shoes
Easily spoilt shoes. So disappointed. Wore less than 5times. Paid $12 to repair.
I didn’t have a good experience with…
I didn’t have a good experience with pazzion as the customer service is not initiative. They problem to call me back but didn’t at all.
I believe i was given a display shoes
I believe i was given a display shoes. Not brand new cause the left one is bigger (loose) than the right. And the boxing seems odd also, nothing inside the shoes like stick and all. However i ordered 2 shoes, the second shoes is nice and all at its best packaging and i can tell its brand new.
Service is ok but I find products…
Service is ok but I find products design is no longer unique and is getting too pricey for a pair plain shoes.
More filtering such as by color ,size…
More filtering such as by color ,size avalibility, materials. I find it very time consuming to find lamb skin material shoes.otherwise you have one of the best quality shoe.
Comfortable and pretty shoes
Normal
Normal service, nothing special.
There is a error in delivery
Payment issues due to limited options
Payment was troublesome as the options were limited - either paypal or masterpay. Would have been more convenient to be able to just key in credit card details followed by OTP verification like other sites.
1st time purchase Pazzion shoe online
1st time purchase Pazzion shoe online, delivery damn slow and received after 10 days.
Emailed regarding an exchange (ribbons…
Emailed regarding an exchange (ribbons were not aligned) but did not receive a reply.
Hi Sophie, We have highlighted your issue, you should receive a reply, however do let us know if you did not manage to get a response. Thank you.
I am a member with Pazzion and often…
I am a member with Pazzion and often purchase Pazzion shoes most of the time from walk-in stores and 3 times online purchase. But recent online purchase experience was not a smooth transaction because there was an issue with your Master card webpage and I need to call in several times to speak to your Marketing Team to assist to resolve it. It delayed my online shopping experience and at the same time worry the selected item might be out of stock anytime. I hope I do not get such negative encounter again in future for my online purchase. But overall I must say that your shoes are really comfortable and durable and pretty.
good overall. Sizing is not so good
fast shipping good quality shoes The only down side is the sizing is not very accurate I ordered 3 38 size shoes. 2 Turing out it be small. One one fit good
The items are so lovely
The items are so lovely, but cannot get any feedback about the requests by mail.
Delivery took some time if not it good
Prompt Delivery
Prompt Delivery, good packaging Although delivery man is responsible to message buyer after delivery as buyer missed call, will be good for office personnel to follow instruction to call our message buyer at least a day before to inform on the delivery.
Service went from bad to worse
One is the shoes appeared to be worn, could be display pair. Another pair have marking and black dots on the shoes..
Not a international company
1st time purchase through online. Usually buy from shop & recommenced lot of overseas friends to buy Pazzion shoes. Couldn’t exchange when I realised the cutting for one pair of shoes small. Called the company, spoke to a staff but only got a reply through email saying no exchange. Kind of shocked & upset as I do purchase from other company online, from states, Singapore or Australia, they do exchange. It’s not as if a $6 item, after sales prob 20-30% off, bought but can’t use. Utterly upset. Would share with local & overseas friends never to buy Pazzion online again. Bad experience.,
Wrong size delivered
Wrong size delivered. Never check before send. Cannot exchange as no more stock. Very disappointed.

