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Shopping & Fashion

PAZZION

Claimed

472 reviews

3.7472 reviews
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About PAZZION

Data updated
Website
pazzion.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
1 review
Replies to negative
49% (52/106)
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About this business

PAZZION has the widest range of shoes for women and kids. Check out our comfortable heels, flats, loafers, sandals and bags that will fit your daily outfits.

Written by the business, not verified by us.

Is PAZZION legit?

PAZZION (pazzion.com) has a 3.7 out of 5 rating on OK.one, based on 472 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 65% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 49% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

I believe i was given a display shoes

I believe i was given a display shoes. Not brand new cause the left one is bigger (loose) than the right. And the boxing seems odd also, nothing inside the shoes like stick and all. However i ordered 2 shoes, the second shoes is nice and all at its best packaging and i can tell its brand new.

Payment issues due to limited options

Payment was troublesome as the options were limited - either paypal or masterpay. Would have been more convenient to be able to just key in credit card details followed by OTP verification like other sites.

Emailed regarding an exchange (ribbons…

Emailed regarding an exchange (ribbons were not aligned) but did not receive a reply.

Reply from PAZZION2020-01-09

Hi Sophie, We have highlighted your issue, you should receive a reply, however do let us know if you did not manage to get a response. Thank you.

I am a member with Pazzion and often…

I am a member with Pazzion and often purchase Pazzion shoes most of the time from walk-in stores and 3 times online purchase. But recent online purchase experience was not a smooth transaction because there was an issue with your Master card webpage and I need to call in several times to speak to your Marketing Team to assist to resolve it. It delayed my online shopping experience and at the same time worry the selected item might be out of stock anytime. I hope I do not get such negative encounter again in future for my online purchase. But overall I must say that your shoes are really comfortable and durable and pretty.

Prompt Delivery

Prompt Delivery, good packaging Although delivery man is responsible to message buyer after delivery as buyer missed call, will be good for office personnel to follow instruction to call our message buyer at least a day before to inform on the delivery.

Not a international company

1st time purchase through online. Usually buy from shop & recommenced lot of overseas friends to buy Pazzion shoes. Couldn’t exchange when I realised the cutting for one pair of shoes small. Called the company, spoke to a staff but only got a reply through email saying no exchange. Kind of shocked & upset as I do purchase from other company online, from states, Singapore or Australia, they do exchange. It’s not as if a $6 item, after sales prob 20-30% off, bought but can’t use. Utterly upset. Would share with local & overseas friends never to buy Pazzion online again. Bad experience.,

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