📑Meet PDFAid, your easy-to-use, all-in-one PDF solution From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚 We’re all about helping you get the job done quickly while keeping your documents secure 🔒 ☑️ Just open PDFAid and get it. Need help? Our support team is available 24/7 and happy to assist. Feel free to reach out at +1 (888) 857-5569 or [email protected] – we’re here for you whenever you need us 📧🤝
Written by the business, not verified by us.PDFAid (pdfaid.com) has a 4.4 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the support team for being extremely polite, understanding, and exceptionally quick to resolve technical problems. Users consistently note that the website is very fast, exceptionally easy to navigate, and makes document conversion completely straightforward. Some reviewers were not happy with unexpected recurring charges and general difficulties related to the subscription setup. A few people felt that the billing terms lacked clear transparency, making it hard to manage memberships or avoid automated renewals. Others expressed genuine frustration when trying to contact support to request refunds regarding these unexpected payments.
Auto-generated from all reviews of this business. For reference only.Hello, Osama Sajid We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future. Best, PDFAid Team
do not put your card infos, its a complete scam with fake reviews
Hello Maxence, Thank you for taking the time to leave a review. We're sorry to hear that you were left with this impression. We'd like the opportunity to review your account and better understand the concerns you've raised. Please contact us using the email address associated with your PDFAid account so our team can investigate your case and assist you further. Best regards, James, PDFAid Support [email protected] or +1 888 857 5569
Great, the treatment was honest and quick
Hello Kiet, Thank you for your feedback! We're so glad our service felt transparent and efficient for you. It means a lot to know your experience went smoothly, and we truly appreciate you choosing us for your PDF needs. Best, Sophie, PDFAid Support [email protected] or +1 888 857 5569
it's good to intercat with real human beings
Hello Dante, Thank you for your feedback! We're glad you enjoyed connecting with real people through our service. It means a lot to know the experience felt helpful and personal, and we appreciate you taking a moment to share your kind words with us. Best, James, PDFAid Support [email protected] or +1 888 857 5569
AVOID PDFAid. One star is already too generous. I clicked the “Upgrade” button believing that I was paying €9.99 for the PDF service I needed. About one week later, PDFAid took another €49.99 from my card for a recurring subscription that I never knowingly intended to purchase. In total, they charged me €59.98. The subscription and the much larger automatic charge were not presented clearly or prominently enough during the payment process. I did not knowingly sign up for an expensive recurring membership, and I received no proper warning before the €49.99 charge. I contacted their customer service and spoke to them by phone. They told me: “Please wait 30 minutes, and we will send you an email.” After 30 minutes, nothing arrived. Later, instead of solving the problem, they simply sent an email refusing to refund my money. In my experience, this is a hidden-subscription trap: a small initial payment is followed by a much larger automatic charge that the customer may not realise they have agreed to. The customer service call only wasted more of my time, and their final response was a complete refusal to take responsibility. After this happened, I checked other reviews and saw that other customers have also complained about unclear subscriptions and unexpected recurring charges. Do not enter your card details on this website. Use another PDF service. I am disputing the transaction with my bank and reporting this billing practice to the relevant consumer authorities. Absolutely unacceptable. They lie even on their feedback - no one send me email with refund information
Hello Stefan, Thank you for taking the time to share your feedback. We have reached out to you via private message to review the details related to your account and the concerns you described. Please check your messages so we can assist you directly. Best regards, David, PDFAid Support [email protected] or +1 888 857 5569
the support was very comprehensive, understanding and helpful. I recommand
Hello Houssem, Thank you for your feedback! We're delighted to hear that our support felt thorough, understanding, and helpful. It means a lot to know our team made your experience smooth, and we truly appreciate your recommendation. Best, Sophie, PDFAid Support [email protected] or +1 888 857 5569
Very nice agent, helped me promptly and gentl behaviour.
Hello Ajit, Thank you for your feedback! We're glad our agent could help you quickly and with care. It’s wonderful to know the support felt smooth and respectful, and we appreciate you taking a moment to share your experience with our service. Best, Sophie, PDFAid Support [email protected] or +1 888 857 5569
Hello Isadora, Thank you for your feedback! We're delighted to hear our service helped you get things done quickly. Your note means a lot to our team, and we're glad the experience felt smooth and efficient. We appreciate you choosing us for your PDF needs. Best, Sophie, PDFAid Support [email protected] or +1 888 857 5569
Helping to fix the problem quickly, actively live chat, which is important
Hello Anh, Thank you for your feedback! We’re glad our live chat could help you get things sorted quickly. It’s great to know the fast, active support made a difference, and we appreciate you choosing our service. Your kind words mean a lot to our team. Best, Sophie, PDFAid Support [email protected] or +1 888 857 5569
WARNING: Unauthorized $69/month subscription trap I am absolutely disgusted with this company. I discovered that I have been silently charged $69 every single month for 8 months for a service I never knowingly signed up for or authorized. Like many other reviewers, I only used their site once for a quick document task, unaware that it would trap me in an expensive recurring monthly subscription hidden in the fine print. I never received clear disclosure of these charges. When I finally caught it and contacted their support, they promised to send a request form to resolve the issue, but they completely ghosted me and never sent it. Do not trust this company with your credit card information!
Hello Svetlana, We're sorry if you feel that way with PDFAid. Please look out for a private message from us so we can gather more details and assist you in resolving the issue. Best, Sophie, PDFAid Support [email protected] or +1 888 857 5569
The service was very good, quick and efficient
Hello Andrea, Thank you for your feedback! We’re glad our service felt fast, smooth, and helpful for you. It’s great to know everything went well, and we appreciate you taking a moment to share your experience. Your kind words mean a lot to our team. Best, Sophie, PDFAid Support [email protected] or +1 888 857 5569
Excellent service, thank you!
Hello, Thank you for your feedback! We're delighted to hear you had a great experience with our service. Your kind words mean a lot to our team, and we’re happy we could be helpful when you needed us. Thanks again for choosing us! Best, James, PDFAid Support [email protected] or +1 888 857 5569
Hello Denis, Thank you for your feedback! We’re glad our service helped you get the job done quickly. It’s great to know the experience felt smooth and useful, and we appreciate you taking a moment to share this with us. Your support means a lot to our team. Best, Sophie, PDFAid Support [email protected] or +1 888 857 5569
good expérience with you.... thank you very much 😀
Hello, Imad Dourheri We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future. Best, PDFAid Team
I originally left this review after being charged 1,290 THB for the subscription renewal, which I did not intend to continue after the 35 THB trial. At the time, I was frustrated because I had not expected the renewal charge and was concerned about getting a refund. After I contacted PDFAid's customer support, they reviewed my request and confirmed that they would process a refund. They advised that it could take 5–7 business days for the refund to appear on my credit card. I have now received the refund on my credit card as promised. Although I was unhappy with the automatic renewal charge, I appreciate that the company resolved my case and honored the refund request. I am updating my review to reflect the final outcome of my experience.
Hello Kunlapat, Thank you for sharing your feedback. We have reached out to you via private message to review the details related to your account and the charges mentioned. Please check your messages so we can assist you directly. Best regards, David, PDFAid Support [email protected] or +1 888 857 5569
The support team provides high-quality and very fast service.
Hello, Rus Your kind words mean a lot to us! We're thrilled that you had such a positive experience with our service. If you ever need assistance again, please don't hesitate to reach out. Best, PDFAid Team
Yes, very transparent and clear
Hello We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future. Best, PDFAid Team
I had an issue with an unexpected €49 subscription charge after a trial period. The support team responded quickly, guided me through the refund process, and my full refund was accepted shortly afterwards. I really appreciate how efficiently and professionally they resolved the situation.
Hello We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future. Best, PDFAid Team
The agent who took care of my request was super nice and very patient and also very effective!
Hello, Thank you for your feedback! We're glad our team member supported you with kindness, clear guidance, and a helpful resolution. It means a lot to know your request was handled smoothly, and we appreciate you sharing your experience. Best, Sophie, PDFAid Support [email protected] or +1 888 857 5569
Answered my questions To the Point, precise. It was helpful
Hello Aditya, Thank you for your feedback! We're glad our service gave you clear, precise answers and helped resolve your question. It's great to know the guidance felt useful and straightforward, and we appreciate you sharing your experience with us. Best, Sophie, PDFAid Support [email protected] or +1 888 857 5569
208 reviews matching
